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    PingOne for Customers

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    Free Trial
    Deliver business value with PingOne for Customers, which enables your brand to provide seamless, secure and personalized digital experiences for your customers.
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    PingOne for Customers

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    Overview

    PingOne for Customers is a cloud solution for helping organizations create customer experiences that balance security and convenience. Available in three solution packages to meet any business requirements, PingOne for Customers can help increase customer engagement with no-code orchestration, centralized registration and authentication, multi-factor authentication and a high-performance, scalable directory all while keeping your users protected.

    Select the PingOne for Customers solution package that enables you to meet business goals:

    Essential: Rapidly build identity experiences using a no-code orchestration engine alongside authentication and user management capabilities Plus: All Essential capabilities + MFA to remove friction and reduce the need for passwords all while enhancing customer security and improving user experience Premium: All Plus capabilities + advanced user management and authentication to support complex architectures, custom application integration and the most extreme security and scale requirements

    Ping Identity offers additional capabilities to enable your organization to secure the customer experience without sacrificing convenience, including identity verification, risk management, online fraud detection and dynamic authorization. Contact us at https://www.pingidentity.com/en/lp/ni/aws-marketplace.html  for a private offer to purchase these capabilities alongside volume and Premium package pricing.

    Highlights

    • Seamless Digital Interactions - Reduce friction with identity orchestration to weave together the Ping, AWS, and other authentication vendor services you need to build personalized, seamless experiences.
    • Balance Security and Convenience - With easy-to-add features like Passwordless Authentication, Social Login and Registration, and User Self-Service, delight and protect your customers at every digital interaction.
    • Deploy Rapidly with AWS Integrations - The PingOne Cloud Platform works seamlessly alongside AWS IAM, AWS Organizations, AWS SSO, AWS Session Tags, and Amazon Control Tower.

    Details

    Categories

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Free trial

    Try this product free according to the free trial terms set by the vendor.

    PingOne for Customers

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (2)

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    Dimension
    Description
    Cost/12 months
    Essential
    Starting Price - PingOne for Customers Essential (AuthN & SSO)
    $20,000.00
    Plus
    Starting Price - PingOne for Customers Plus (AuthN, SSO, Adaptive MFA)
    $40,000.00

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    At Ping, we know that without our customers, we wouldn't exist. This is why we put our customers at the heart of everything we do. We provide global support, 24/7. So even if your employees, partners and customers are all in separate time zones, we're on call and ready to get you back up and running. Access our Support Portal to get help, read documentation, engage in our online product communities and more.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly
    By Ping Identity
    By JumpCloud, Inc.

    Accolades

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    Customer reviews

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    AI generated sentiment from actual customer reviews on AWS and G2
    Reviews
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    Ease of use
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    Positive reviews
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    Overview

     Info
    AI generated from product descriptions
    Identity Orchestration
    Orchestrate identity services from Ping, AWS, and other vendors to build personalized, seamless customer experiences
    Passwordless Authentication
    Provide passwordless authentication options to enhance customer security and improve user experience
    Social Login and Registration
    Offer social login and registration capabilities to reduce friction and increase customer engagement
    User Self-Service
    Enable user self-service features to delight and protect customers at every digital interaction
    AWS Integrations
    Leverage seamless integration with AWS IAM, AWS Organizations, AWS SSO, AWS Session Tags, and Amazon Control Tower for rapid deployment
    Single Sign-On (SSO)
    Automatically sync users across multiple directories in minutes to enable one-click access to all corporate applications, whether on-prem or in the cloud, and enforce strong security policies, plus self-service password reset.
    Multi-Factor Authentication (MFA)
    Supports many authentication methods, including passwordless, passkeys, one-time passcodes, push notifications, biometric data, security keys and more. With real-time reporting and monitoring capabilities, gain insights into authentication events, enabling proactive detection and response to potential security incidents.
    Advanced Directory
    Acts as your secure directory in the cloud with an intuitive web-based interface that allows you to manage users, their manager relationship, authentication policies and access controls.
    Provisioning
    Provision users with granular access permissions into the AWS Console/CLI or directly to AWS services
    Cloud Infrastructure Integration
    Extend security controls across your cloud infrastructure by leveraging pre-built integrations with Amazon Control Tower, AWS IAM, AWS SSO, Amazon Cognito, and Amazon EventBridge
    Cloud Directory Platform
    Centralize access across all identities with integrations to AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, HRIS platforms, and network infrastructure resources
    Single Sign-On (SSO) & Multi-Factor Authentication (MFA)
    Provide frictionless, secure access to AWS resources and over 900 pre-built applications with automated user provisioning to Amazon IAM Identity Center and group-based permissions
    Cross-OS Server & Device Management
    Deploy, manage, and remotely assist Windows, macOS and iOS, Linux and AWS Linux AMIs, and Android servers and corporate devices from a single cloud platform
    Passwordless Access
    Enable phishing-resistant, one-click user access via JumpCloud Go
    Conditional Access
    Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    2 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Ishaan M.

    Multiple authentication options with seamless integration

    Reviewed on Sep 05, 2023
    Review provided by G2
    What do you like best about the product?
    * Economic: its managed and cloud-based so we could save up on dedicated infrastructure
    * Very easy and straightforward to integrate and deploy
    * Biometric authentication options such as fingerprint and facial recognition in addition to traditional methods
    What do you dislike about the product?
    * Some advances authentication options can not be mandated for all users as some users might not have devices with the necessary hardware, so setting up alternate sign-in methods is almost always required. This creates noticible complexity for the end users during the initial setup.
    What problems is the product solving and how is that benefiting you?
    We found PingOne for Customers to be a robust and secure solution for implementing SSO on our internal systems. The platform's ease of use and comprehensive documentation made it simple to integrate with the existing web services. Users have reported a positive experience with the new single sign-on process, and we are confident that our logins are now more secure.
    Hospital & Health Care

    One stop for all the auth related services

    Reviewed on Aug 10, 2021
    Review provided by G2
    What do you like best about the product?
    Multi factor authentication and maintaining multiple environments
    What do you dislike about the product?
    Often changed UI is very confusing to get used to it
    What problems is the product solving and how is that benefiting you?
    Authentication and maintaining organization profiles
    View all reviews