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Positive and Improvement
What do you like best about the product?
Its intuitive interface and well-documented features make it accessible for both seasoned IT professionals and smaller teams.
What do you dislike about the product?
While the interface is generally intuitive, some advanced features (e.g., custom scripts or policies) may require more technical expertise to configure effectively.
What problems is the product solving and how is that benefiting you?
Managing users across multiple platforms, devices, and applications can be complex, especially in hybrid or remote work environments.
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The windows MDM that gets the job done!
What do you like best about the product?
First, I’m only using it to manage Windows devices, so I can’t speak to its performance on other platforms.
JumpCloud uses an agent to manage Windows devices, not just the MDM framework. This has allowed me to set the user to non-admin while still being able to perform all administrative tasks.
It also integrates seamlessly with Chocolatey, making it easy to deploy and update any apps from the catalog.
Additionally, it fully integrates with Okta, allowing users to log in to their Windows devices using the same SSO password.
JumpCloud also offers built-in security policies that I can enable with a single click, such as USB access control, BitLocker, screen lock, etc.
Lastly, it supports upgrade rings, which makes pushing security updates a breeze.
JumpCloud uses an agent to manage Windows devices, not just the MDM framework. This has allowed me to set the user to non-admin while still being able to perform all administrative tasks.
It also integrates seamlessly with Chocolatey, making it easy to deploy and update any apps from the catalog.
Additionally, it fully integrates with Okta, allowing users to log in to their Windows devices using the same SSO password.
JumpCloud also offers built-in security policies that I can enable with a single click, such as USB access control, BitLocker, screen lock, etc.
Lastly, it supports upgrade rings, which makes pushing security updates a breeze.
What do you dislike about the product?
The UI could be improved a bit.
It would be great if there was better integration with Office365 apps to install only the necessary ones.
Other than that, I don’t have any major complaints.
It would be great if there was better integration with Office365 apps to install only the necessary ones.
Other than that, I don’t have any major complaints.
What problems is the product solving and how is that benefiting you?
App updates.
User non-admin.
User non-admin.
Produto intuitivo
What do you like best about the product?
O jumpcloud é uma ferramenta de facil usabilidade, tanto para o admnistrador, quanto para o usuário.
What do you dislike about the product?
Apesar de ser uma ferramenta facil de ser utilizada, para o administrador, o front da pagina possui muitas informaçãoes. Acredito que as informaões e as buscas poderiam ser mais organizadas.
What problems is the product solving and how is that benefiting you?
Deu mais autonimia para os usuários realizarem o reset de senha de suas contas, fazendo com que a equipe de suporte possa resolver outros problemas.
Descomplique seus acessos
What do you like best about the product?
Como Suporte o que mais gostei foi a facilidade durante o suporte, gastando menos tempo acessando tudo atraves de uma unica plataforma, sem contar na facilidade de integração e numero de recursos disponiveis em nosso alcance.
Outro ponto a acrescentar e a facilitade na implementação devido a plataforma ja possuir uma gama de pre configuracoes e regras.
Nosso suporte ficou mais simples de resolver, consequentemente a vida do usuario final tambem.
Outro ponto a acrescentar e a facilitade na implementação devido a plataforma ja possuir uma gama de pre configuracoes e regras.
Nosso suporte ficou mais simples de resolver, consequentemente a vida do usuario final tambem.
What do you dislike about the product?
Nenhuma consideração a ser feita, pois nao tive problemas no acesso ou com suporte.
What problems is the product solving and how is that benefiting you?
Problemas com solicitação de acesso, resete de MFA devido a troca de equipamento, aplicacao de regras a dispositivos Windows e IOS e politicas de seguranca.
Best LDAP Service Ever
What do you like best about the product?
The LDAP services is super in Jumpcloud. Very easy to set up compared to normal techniques. Moreover It also supports LDAPS as well.
What do you dislike about the product?
Only downside is if you are new to it it might take some time to famarilize with it
What problems is the product solving and how is that benefiting you?
Ease of using Access Management tools
Review for MDM
What do you like best about the product?
Its mobile device management is best. Also the admin console is simple and easy to navigate
What do you dislike about the product?
Mobile management features for iOS and Android are more basic and don't offers as much control as the tools available for managing desktop device
What problems is the product solving and how is that benefiting you?
Its help me to manage user for my business
Secure SSO access from JumpCloud
What do you like best about the product?
all applications in single place and easy to access via SingleSignOn
What do you dislike about the product?
classic look of User-facing dashboard during login screen
What problems is the product solving and how is that benefiting you?
acessing multiple applictions from single screen without multiple userid's and passwords
Future of MDM Solution
What do you like best about the product?
Supported Many Platform
Easy to learn
Ease of deployment and Implementation
IT Control
Cloud Integration
Centralized Platform
Easy to learn
Ease of deployment and Implementation
IT Control
Cloud Integration
Centralized Platform
What do you dislike about the product?
MFA only supported the Auth app, which is not fully supported.
OS Update limited options and functionality.
OS Update limited options and functionality.
What problems is the product solving and how is that benefiting you?
N/A
jump cloud is working fine.
What do you like best about the product?
In jumpcloud i can get MDM, Easy to take remote and SSo part.
What do you dislike about the product?
Nothing everything is good in jumpcloud .
What problems is the product solving and how is that benefiting you?
Geo location, Single sign in gain and again I don't want to give password . I love this tool.
Jumpcloud is a game changer. Yes or No?
What do you like best about the product?
Based on my opinion who work in Cybersecurity area, i would say that using Jumpcloud is like you are using new saas application that have many security features that include zero trust. Other than that i would say Jumpcloud cheaper than other solutions that given same features such as AD functionality, IAM, IDP, Device Management, MDM, software directories etc. But most think about Jumpcloud that i think is crazy which it support for most of the os and device including android and ios, and I can remotely configure the device from anywhere.
What do you dislike about the product?
To be fair in critism, what i dislike for this product is their lack of customer support in term of the person incharge. Imagine i have a big number of client that have almost twenty thousand of endpoint and when there were issues happened and i want to request support for them, it took almost more than hours to get support.
Other than that, there are some bugs that happen during the implementation and deployement such as, when you want to reset password, the 2FA code doesnt reflected and got error message when key in the number.
Next the critical bug i have found that, when the end user copy something from their end, at somehow i paste something in the powershell window in jumpcloud, the end user copy things appears at my side.
I hope jumpcloud can fix that issue.
Other than that, there are some bugs that happen during the implementation and deployement such as, when you want to reset password, the 2FA code doesnt reflected and got error message when key in the number.
Next the critical bug i have found that, when the end user copy something from their end, at somehow i paste something in the powershell window in jumpcloud, the end user copy things appears at my side.
I hope jumpcloud can fix that issue.
What problems is the product solving and how is that benefiting you?
Most of the time jumpcloud make my life easier by remote the end user device without going to their desk or place. Other than that, everything is centralized in Jumpcloud. From password management, AD, LDAP, SSO, Radius, Device management and MDM have help me a lot in this field. Let say the end users doesnt do some policy in their end device, i can simply push some policy using AD in jumpcloud and if one of the user their device that connected to MDM jumpcloud and their phone is missing i can relocate their devices.
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