Sold by: JumpCloud, Inc.Â
Deployed on AWS
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Grant users secure, frictionless access to everything they need to do their work using JumpCloud's everything in one, Open Directory Platform. Manage all of your cross-OS server and device and user identities, including single sign-on (SSO), conditional, and passwordless access, all from a single pane of glass.
4.5
Overview
Open Cloud Directory Platform - A modern cloud directory to centralize access across all of your identities with integrations to:
- AWS Identity Center
- Google Workspace
- Microsoft 365
- Active Directory
- HRIS platforms
- Network infrastructure resources
Single Sign-On (SSO) & Multi-Factor Authentication (MFA) - Frictionless, secure access to AWS resources and over 900 pre-built applications.
- Automate user provisioning to Amazon IAM Identity Center
- Leverage group-based permissions to grant the right level of access
Cross-OS Server & Device Management - Deploy, manage, and remotely assist your AWS servers and corporate devices from a single cloud platform. Securely manage, configure, monitor, and patch:
- Windows
- macOS and iOS
- Linux and AWS Linux AMIs
- Android
JumpCloud Platform - Modernize your infrastructure and simplify cloud transformation projects by combining everything in one package, including:
- Cloud directory identity management
- Access management with passwordless SSO, MFA, and password management
- Cross-OS server & device management
JumpCloud Platform Prime - Get all the benefits and capabilities of the JumpCloud Platform package, plus 24/7 premium support and conditional access to help you reach your Zero Trust goals. Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls.
To learn more about JumpCloud, please visit us at https://cloud.jumpcloud.com/awsreferralÂ
For custom pricing or a private contract, please contact AWS-Marketplace@jumpcloud.com for a private offer.
Highlights
- Centralize access with a modern cloud directory, plus SSO and MFA
- SSO: Enable phishing-resistant, one-click user access via JumpCloud Go™
- Cross-OS Server & Device Management: Secure and manage your AWS Linux AMIs and your fleet of on-premise and remote Windows, macOS, iOS, Linux, and Android devices, all from one console
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Pricing
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Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
SSO & MFA | Cloud Directory, SSO, Identity, Access, and Push MFA for 100 users | $13,200.00 |
Device Identity Mgmt | Cross-OS Server & Device Management for 100 users | $15,600.00 |
Cloud Insights | Cloud Directory and Cloud Insights for 100 users | $12,000.00 |
JumpCloud Platform | Identity, Access, and Device Management for 100 users | $22,800.00 |
JumpCloud Platform Prime | JumpCloud Platform with Zero Trust, 24/7 Support for 100 users | $28,800.00 |
Dimension | Cost/unit |
|---|---|
Overage fee per user/month above contracted amount - SSO & MFA | $11.00 |
Overage fee per user/month above contracted amount - Device Mgmt | $13.00 |
Overage fee per user/month above contracted amount - Cloud Insights | $5.00 |
Overage fee per user/month above contracted amount - JC Platform | $19.00 |
Overage fee per user/month above contracted amount - JC Platform Plus | $24.00 |
Overage fee per user/month above contracted amount - Misc Offering | $0.01 |
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Start a free 30-day JumpCloud trial for unlimited access to the full platform. Explore one feature or implement them all. For additional support, premium 24/7 phone, chat services and professional implementation packages are available. To learn more, visit: https://jumpcloud.com/premium-supportÂ
Support Email: AWS-Support@jumpcloud.com Support Contact: AWS-Support@jumpcloud.com Refund Policy:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By JumpCloud, Inc.
By One Identity
By Cisco Systems, Inc.
Top
10
In Application Servers
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In Data Analysis, Centralized Identity Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Identity Management
Centralized cloud directory platform supporting cross-platform identity management across multiple operating systems and infrastructure resources
Single Sign-On
Passwordless authentication with multi-factor authentication supporting over 900 pre-built applications and integration with major identity providers
Device Management
Cross-OS server and device management capabilities for Windows, macOS, iOS, Linux, AWS Linux AMIs, and Android platforms
Access Control
Group-based permissions and conditional access controls for securing resource access across different infrastructure environments
Platform Integration
Native integrations with AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, and HRIS platforms for comprehensive identity ecosystem management
Single Sign-On (SSO)
Supports automatic user synchronization across multiple directories with one-click access to corporate applications across on-premises and cloud environments
Multi-Factor Authentication
Provides diverse authentication methods including passwordless, passkeys, one-time passcodes, push notifications, biometric data, and security keys with real-time reporting capabilities
Identity Lifecycle Management
Enables role-based user provisioning with least-privileged access controls and automated user management workflows
Cloud Directory Services
Offers secure cloud-based directory management with web interface for managing users, authentication policies, and access controls
Security Integration
Supports pre-built authentication connectors with third-party web applications and integrations with cloud infrastructure platforms like AWS IAM, AWS SSO, Amazon Cognito, and Amazon EventBridge
Multi-Factor Authentication
Phishing-resistant multi-factor authentication with proximity verification to prevent authentication bypass
Identity Management
Centralized identity directory serving as a single source of truth for authentication and security
Single Sign-On
Unified single sign-on mechanism providing consistent user access across multiple applications
Device Trust
Endpoint security controls to block access from unknown or unregistered devices and enforce trusted device policies
Passwordless Authentication
Complete end-to-end passwordless authentication experience without reliance on traditional password mechanisms
Standard contract
No
No
No
Customer reviews
Cia C.
Comprehensive Access and Device Management with Easy Integration
Reviewed on Dec 01, 2025
Review provided by G2
What do you like best about the product?
I really appreciate JumpCloud's ability to integrate with a multitude of third-party applications, which significantly assists us in managing user access effortlessly. The setup process is quite straightforward, making it easy for us to integrate various tools. I find the remote access feature particularly valuable as it allows us to remotely manage devices without the need for additional third-party tools. This has simplified our operations since we no longer require separate software to perform remote tasks. Additionally, the patch management functionality is incredibly helpful, enabling us to handle updates and patches directly from JumpCloud, which was previously handled by another platform. The comprehensive nature of JumpCloud allows us to manage our active directory, user access, and devices all in one place, eliminating the need for multiple applications. This makes the platform very efficient for our team.
What do you dislike about the product?
I find it inconvenient that with JumpCloud, I can't run multiple commands simultaneously to several devices. Currently, if I want to execute more than one command across multiple devices, I have to run each command separately, which is time-consuming. It would be much better if I could select a list of devices and apply multiple commands to them all at once. Additionally, the reporting feature is lacking in terms of customization. I often struggle to find report types that suit my specific needs, and having more custom reporting options would be beneficial.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for seamless user access management and device management, streamlining the onboarding and offboarding processes. Its SSO and integration capabilities enhance user experience, while remote access and patch management boost our operational efficiency.
Stephanie V.
Smooth solution for user management
Reviewed on Nov 28, 2025
Review provided by G2
What do you like best about the product?
I like JumpCloud most about the ease with which users are managed on our platforms. I use it a lot, so the usability is quite beneficial. It has features sufficient enough to deal with identity, devices and simple security checks. We connected it to Google Workspace and Slack to have new accounts synced. Once it was implemented, it simply became part of our workflow and saved us time per week.
What do you dislike about the product?
The issue with this is most concerning to me because I find it difficult to experiment with policies due to the fact that some of the settings are fixed. I am in the platform all the time, and restrictions are felt very quickly. There are parts that appear to have been half-constructed. Customer support is not always quick, but reliable, and it slows down some of our rollouts. It increases the length of projects which are supposed to be faster.
What problems is the product solving and how is that benefiting you?
Prior to JumpCloud, access was handled haphazardly across apps but now we can handle it in just a single stream of consciousness. I spend a lot of time in it and it is easy to use. Associating it with Google Workspace made our onboarding processes more streamlined. The features assist in minimizing minor problems that consumed time in the past. It has made our daily task at work a lot easier.
julie O.
Seamless Onboarding and Robust Integration
Reviewed on Nov 26, 2025
Review provided by G2
What do you like best about the product?
I really appreciate how JumpCloud integrates with many applications, which makes the onboarding process seamless. We have been able to integrate it with our HR application, Google Workspace, and various third-party applications, which significantly eases our processes. The seamless integration facilitates synchronization of users from Google Workspace to JumpCloud, ensuring efficient management of our cloud directory. This ability to manage devices, user endpoints, and integrate smoothly streamlines our operations. Moreover, JumpCloud's comprehensive documentation made the initial setup process very easy for our team, as we could simply follow it to get everything configured properly.
What do you dislike about the product?
I'm currently looking for identity governance features in JumpCloud, but they are not available. Specifically, I need RBAC (Role-Based Access Control) metrics to clearly see which users have access to specific applications and understand their roles within each system. This feature would greatly enhance our ability to manage identities and roles within our organization.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to manage user endpoints and streamline onboarding and access revocation. Its integration with HR applications makes the onboarding process seamless.
Joseph C.
Comprehensive IT Management with Stellar Support
Reviewed on Nov 25, 2025
Review provided by G2
What do you like best about the product?
I appreciate how broad and versatile JumpCloud is, as it offers a comprehensive suite of features including MDM, password management, patch management, software management, and SaaS management. The platform functions as a one-stop shop for my IT infrastructure needs, making it possible to consolidate various functionalities without having to purchase multiple different products. This integration supports a seamless IT backbone and automates tasks like on and offboarding, greatly enhancing efficiency when departmental changes require different access levels. I love that JumpCloud includes asset management, which I am planning to implement soon. The ease of setup for many features that do not require coding or technical knowledge is particularly beneficial, and I value the dependable support for more technical tasks such as application integration or script deployment. The onboarding and setup process was also streamlined thanks to support from JumpCloud's success manager, who helped plan and facilitate the implementation process. Lastly, JumpCloud eliminated the need for additional licenses by including functionalities like a password manager, offering cost savings and simplicity.
What do you dislike about the product?
I find that some features in JumpCloud are not fully fleshed out and could use improvement. Specifically, the software catalog could be enhanced. Currently, it is limited in terms of the number of apps it includes, and there isn't an easy way for me, as an administrator, to add apps that my organization uses and would like to see in the catalog.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to streamline IT infrastructure, automating onboarding and department transitions, eliminating the need for multiple products, and reducing costs while maintaining flexibility with broad capabilities.
Harry P.
We are happy to use JumpCloud
Reviewed on Nov 20, 2025
Review provided by G2
What do you like best about the product?
Eco friendly, easy handling, remote connection
What do you dislike about the product?
Some time facing slowness, remote session issue in some time
What problems is the product solving and how is that benefiting you?
Remote control of system & auto software application push in system, asset management