JumpCloud
JumpCloud, Inc.External reviews
3,712 reviews
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Wonderful experience with Jumpcloud
What do you like best about the product?
With a user-friendly interface, everything is just a click away.
What do you dislike about the product?
But the problem is that when we open the device details from the user profile, it takes us to the devices tab, and we have to return to the users tab, which is not so flexible. You should include a back button to get us to the user's profile from that device tab. And some logs are missing IP address details in sso events.
What problems is the product solving and how is that benefiting you?
Ease of managing devices and protecting user logins with sso
A modern and robust MDM with room for growth
What do you like best about the product?
JumpCloud provides a very modern and robust MDM solution that simplifies device management for multi-platform environments. Its clean interface, streamlined workflows, and seamless directory integration make it a great choice for organizations looking to move away from traditional solutions like Intune. It brings notable improvements in user experience and admin management for small to mid-sized organizations.
What do you dislike about the product?
While the overall experience is positive, JumpCloud lacks flexibility and offers fewer pre-built templates or configuration profiles for Windows and macOS devices compared to other MDM solutions like Jamf. Additionally, advanced network security configurations, such as WPA3 Enterprise or certificate-based authentication, require the use of Radius, which can be limiting. These gaps make the transition less appealing for teams used to more feature-rich platforms.
What problems is the product solving and how is that benefiting you?
JumpCloud simplifies and unifies identity and device management in our organization, enabling seamless integration across multiple platforms like macOS and Windows. It eliminates the need for managing multiple tools by providing a centralized solution for MDM, cloud directory services, and privileged access management. This consolidation helps reduce administrative overhead, improve security through consistent policies, and streamline the onboarding and offboarding processes for employees. Additionally, the built-in device management capabilities allow us to enforce compliance and manage endpoints effectively, all from a single pane of glass.
Jumpcloud Review
What do you like best about the product?
Unlike traditional on-premises solutions like Active Directory, JumpCloud is cloud-native. This eliminates the need for physical servers, making it easy to scale and maintain, especially for remote-first or hybrid organizations.
What do you dislike about the product?
Some users find the pricing model to be on the higher side, especially as organizations scale and add more users and devices. The costs can add up quickly, which may be a concern for smaller businesses or startups.
What problems is the product solving and how is that benefiting you?
Remote Work Enablement:
Problem: Managing and onboarding/offboarding remote employees can be inefficient and insecure without a cloud-based system.
Benefit: JumpCloud’s remote provisioning and deprovisioning capabilities ensure employees can be added or removed from systems and applications promptly. This simplifies IT workflows, reduces administrative overhead, and enhances the remote onboarding process.
Problem: Managing and onboarding/offboarding remote employees can be inefficient and insecure without a cloud-based system.
Benefit: JumpCloud’s remote provisioning and deprovisioning capabilities ensure employees can be added or removed from systems and applications promptly. This simplifies IT workflows, reduces administrative overhead, and enhances the remote onboarding process.
The windows MDM that gets the job done!
What do you like best about the product?
First, I’m only using it to manage Windows devices, so I can’t speak to its performance on other platforms.
JumpCloud uses an agent to manage Windows devices, not just the MDM framework. This has allowed me to set the user to non-admin while still being able to perform all administrative tasks.
It also integrates seamlessly with Chocolatey, making it easy to deploy and update any apps from the catalog.
Additionally, it fully integrates with Okta, allowing users to log in to their Windows devices using the same SSO password.
JumpCloud also offers built-in security policies that I can enable with a single click, such as USB access control, BitLocker, screen lock, etc.
Lastly, it supports upgrade rings, which makes pushing security updates a breeze.
JumpCloud uses an agent to manage Windows devices, not just the MDM framework. This has allowed me to set the user to non-admin while still being able to perform all administrative tasks.
It also integrates seamlessly with Chocolatey, making it easy to deploy and update any apps from the catalog.
Additionally, it fully integrates with Okta, allowing users to log in to their Windows devices using the same SSO password.
JumpCloud also offers built-in security policies that I can enable with a single click, such as USB access control, BitLocker, screen lock, etc.
Lastly, it supports upgrade rings, which makes pushing security updates a breeze.
What do you dislike about the product?
The UI could be improved a bit.
It would be great if there was better integration with Office365 apps to install only the necessary ones.
Other than that, I don’t have any major complaints.
It would be great if there was better integration with Office365 apps to install only the necessary ones.
Other than that, I don’t have any major complaints.
What problems is the product solving and how is that benefiting you?
App updates.
User non-admin.
User non-admin.
Review for MDM
What do you like best about the product?
Its mobile device management is best. Also the admin console is simple and easy to navigate
What do you dislike about the product?
Mobile management features for iOS and Android are more basic and don't offers as much control as the tools available for managing desktop device
What problems is the product solving and how is that benefiting you?
Its help me to manage user for my business
Secure SSO access from JumpCloud
What do you like best about the product?
all applications in single place and easy to access via SingleSignOn
What do you dislike about the product?
classic look of User-facing dashboard during login screen
What problems is the product solving and how is that benefiting you?
acessing multiple applictions from single screen without multiple userid's and passwords
Automation Scripts
What do you like best about the product?
JumpCloud is one of the most flexible IAM that offers multiple functionalities such as
Robust security and compliance
User friendly
Implementations are made easy for automation
Multiplatform integration
And many more,
Robust security and compliance
User friendly
Implementations are made easy for automation
Multiplatform integration
And many more,
What do you dislike about the product?
In my experience using the JumpCloud, since it is fully cloude based. Some complex automation scripts cannot be implemented due to device local admin cannot be overide which requires highly customized workflows or access.
What problems is the product solving and how is that benefiting you?
Active Directory, Security, and automation.
In my perspective, these are three has the most biggest impact in our Company.
These made or job faster and easy.
In my perspective, these are three has the most biggest impact in our Company.
These made or job faster and easy.
Simplifying ULM
What do you like best about the product?
Jumpcloud offers a simplified yet comprehensive and flexible solution for securing and managing IT resources.
Jumpcloud offers a smooth and efficient intergration process, making it a tool offering seamless end to end capabilities.
With the complexities and dynamic business environment Jumpcloud makes tasks that would be repetitive bbe no longer tedious.
Jumpcloud offers a smooth and efficient intergration process, making it a tool offering seamless end to end capabilities.
With the complexities and dynamic business environment Jumpcloud makes tasks that would be repetitive bbe no longer tedious.
What do you dislike about the product?
As with any cloud-based service, security is a paramount concern, though jumpcloud has robust measures.
What problems is the product solving and how is that benefiting you?
Jumpcloud ULM solves an major solution to what our organization has been having a challenge with with growth.
Access control management
What do you like best about the product?
Easy management for access control to create authentication right for user, terminate application session remotely and to create access policies.
What do you dislike about the product?
Complex to learn and train all the various acess option in one day.
What problems is the product solving and how is that benefiting you?
SSO login option integration with several IT stack. Protect system from unidentified identities tried to acess the system from authenticated identity key.
Very interesting tool
What do you like best about the product?
Number of different features that an Admin can use while using this tool is amazing. You have different tools in one.
What do you dislike about the product?
Currently we are having some minor issues withsoftware management and remote lock of the devices. Support isvery friendly but not having these two features when needed its a minus.
What problems is the product solving and how is that benefiting you?
Day to day bussines tasks...from user management to device management, nicely integrated with different softwares....
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