Amazing AD
What do you like best about the product?
User friendly AD mostly I like of junpcloud
What do you dislike about the product?
I feel little bit slow user interface of JC.
What problems is the product solving and how is that benefiting you?
Central device management.
Working fine with no bug and very usefull
What do you like best about the product?
We are using and it is good to maintain all IT resources
What do you dislike about the product?
sometimes it was failed and getting errors but it is rarely
What problems is the product solving and how is that benefiting you?
we are using for IT resouce management and also for users
Easy to deploy, and use cloud-based management system with constantly expanding features
What do you like best about the product?
Jump was very easy to setup for our school district. We have been using it for over a year and a half. Our entires staff is configured for MFA so staff members use the system multiple times per day. Since our organization started using JumpCloud there have been several new features rolled out. Integaring most of these new features was failry simple and did not take much time. Any aasistance we needed cutomer support was able to swiflty walk us thorugh and get us back on track. Our primary use for JumpCloud is a cloud-based AD server for staff managment as well as the MDM for device managment. We are currently exploring the option of adding a few of the differnt security models offeres.
What do you dislike about the product?
So far theonly negative I've seen is that some devices runnging JumpCloud that have been sitting or inactive for sevral months sometimes have trouble communicating back to JumpCloud to get a login push or will not accept a TOTP code.
What problems is the product solving and how is that benefiting you?
The main reason for going to JumpCloud was our school district now requires MFA for all users. We were also looking for a cloud-based AD solution for secruity as well. With remote support we have eliminated the need for third party software to remotely help staff members thorugout our district.
JumpCloud has made our lives so much easier
What do you like best about the product?
I mainly like how it has made our lives so much easier with being able to manage devices, software, policies etc all remotely now with the way times have changed and us as a business are now 100% remote.
The innovation with JumpCloud and how new features are constantly being implemented is great. The features we use integrate with our systems nicely
What do you dislike about the product?
Not much I don't like about JumpCloud. There's a few minor things with regards to a few agents, but overall I really like the way JumpCloud looks, feels, flows and just generally works
What problems is the product solving and how is that benefiting you?
Enabling us to mainly manage devices remotely with policy management, software, access management, SSO etc. JumpCloud has solved a lot of problems
Great for small / medium or even big cloud based companies
What do you like best about the product?
In my experience with JumpCloud at our startup, the seamless SSO has significantly enhanced our security posture by centralizing access management across various SaaS applications. The cloud directory allows me to efficiently manage user accounts across diverse environments, which streamlines administrative tasks and saves us valuable time. Additionally, the integrated MDM feature enables me to effectively monitor and secure our range of devices, ensuring compliance and peace of mind as we scale.
What do you dislike about the product?
While I appreciate JumpCloud’s features, I find the initial setup process to be somewhat complex and time-consuming. Additionally, some integrations with less common applications can be challenging, requiring extra time and effort to configure properly. Lastly, occasional latency issues can arise during account management, which may impact productivity in a rapidly growing startup environment.
What problems is the product solving and how is that benefiting you?
JumpCloud solves issues related to fragmented access management and user account administration across various platforms. This benefits us by streamlining security protocols, enhancing compliance, and improving efficiency in managing diverse devices and applications within our startup.
JumpCloud is a great time saver
What do you like best about the product?
JumpCloud is easy to use and administrate.
What do you dislike about the product?
Nothing yet. I have no complains at this time.
What problems is the product solving and how is that benefiting you?
It eliminates multiple applications/tools that we would have to use if we did not have JumpCloud.
Great product for managing devices and users
What do you like best about the product?
JumpCloud makes it easy to manage user devices, grant access to 3rd party services via oauth, saml and ldap. Very nice to have so many options available in one product.
What do you dislike about the product?
Some documentation could be improved on, but chat support is very helpful.
What problems is the product solving and how is that benefiting you?
Centralizing device management and user access.
Secure User Experience
What do you like best about the product?
I like that it houses all my company applications in a secure manner
What do you dislike about the product?
Not much, JumpCloud works as advertised and has dual factor authencation
What problems is the product solving and how is that benefiting you?
JumpCloud solves security issues when accessing applications for work. It allows me access to all the applciations I need to do my job.
Manage multiple cloud platforms seamlessly with unified credentials
What is our primary use case?
I primarily use JumpCloud for managing multiple cloud platforms with a single set of credentials. It is utilized by my clients who work on platforms like AWS, Azure, and GCP, and who need seamless access across these.
It helps avoid the need to manage multiple credentials by using unified credentials for various cloud accounts.
What is most valuable?
The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials. This feature is highly beneficial for user management, particularly for clients with multiple cloud accounts.
Additionally, JumpCloud simplifies the workflow when I work with different cloud platforms, such as AWS, Azure, and GCP, by integrating directory and credential management.
What needs improvement?
I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle. This would be helpful, especially for AWS users, by providing broader support for different cloud platforms and private cloud environments.
For how long have I used the solution?
I have been working with JumpCloud for almost five years.
What do I think about the stability of the solution?
I rate the stability of JumpCloud ten out of ten. The stability has been very valuable for my customers, especially in scenarios where they are using more than one account. I often recommend AWS SSO or open-source JumpCloud for clients needing a stable solution.
What do I think about the scalability of the solution?
The scalability of JumpCloud depends on the platform. With AWS SSO, it is ten out of ten; however, its scalability may vary with third-party tools based on subscription type, number of accounts, and users.
How are customer service and support?
I have not needed to contact JumpCloud's technical support since the setup and usage are quite straightforward and well-documented.
How would you rate customer service and support?
How was the initial setup?
The initial setup of JumpCloud is very easy. I need to download SAML configuration and integrate it with the JumpCloud platform. It's a simple process, especially with AWS providing guidance through documentation and videos.
What's my experience with pricing, setup cost, and licensing?
AWS charges per user, which can be costly if I have more than ten users. Third-party platforms tend to be cheaper than AWS. However, it depends on the features I receive for the price.
What other advice do I have?
For users with fewer than three accounts, you may use AWS's switch role feature instead of JumpCloud or SSO. However, for multiple cloud platforms or users, JumpCloud or SSO is advisable for managing accounts seamlessly.
I rate JumpCloud eight out of ten based on the pricing.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Overall experience is excellent 👌👌👍
What do you like best about the product?
With the help of jump cloud security of user's device is enhanced and easy to manage device's remotely as an system administrator
What do you dislike about the product?
With Debian based operating system have some minor issues but support team is good so I don't say anything is wrong or dislikes about jumpcloud
What problems is the product solving and how is that benefiting you?
With the help of jump cloud security of user's device is enhanced and easy to manage device's remotely as an system administrator
