JumpCloud
JumpCloud, Inc.External reviews
3,712 reviews
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JumpCloud: The IT Service Desk's Cloud Ally
What do you like best about the product?
JumpCloud is great because it lets you manage users and devices from the cloud without needing traditional servers. It works across Windows, Mac, making IT management easy. The security features, like multi-factor authentication and Zero Trust policies, help keep everything secure. Plus, it integrates well with tools like AWSWorkspace and Microsoft 365. It's especially useful for remote teams since you can manage everything from anywhere.
What do you dislike about the product?
JumpCloud can be a bit tricky to learn at first, especially if you're used to Active Directory. some settings take time to find. It also has fewer policy options than the AD
What problems is the product solving and how is that benefiting you?
JumpCloud makes managing different operating systems like Windows, macOS, and Linux much simpler by letting us handle everything from one cloud platform. It has made adding and supporting remote employees a breeze, while built-in security features such as multi-factor authentication keep our systems safe without extra hassle. Plus, JumpCloud easily connects with other tools like Google Workspace and Microsoft 365, reducing the time spent on integrations and lowering our overall costs by eliminating the need for physical servers.
JumpCloud training materials make setup and configuration fast and easy
What do you like best about the product?
Extensive Training and Documentation, including migration documents. Integrations are each to implement and offer step by step instructions.
What do you dislike about the product?
UI is a little clunky when modifing multiple users and groups
What problems is the product solving and how is that benefiting you?
Unified platform that supports Apple, Windows and Android products
Its good tool for seamless authentication.Jumpcloud help us to implement MFA,SSO in our environment.
What do you like best about the product?
Easy to Use,Ease of Implementation, MFA.
What do you dislike about the product?
More NAC functinality should be there for User classification, device enrollment
What problems is the product solving and how is that benefiting you?
It removes local authentication from Enviroment. implement seamless authentication with MFA.
Great Value for the features
What do you like best about the product?
Great portfolio of MDM and IDP features that will accomodate most companies!
What do you dislike about the product?
Does not have advanced reporting but depending on company size, this might not be an issue!
What problems is the product solving and how is that benefiting you?
IDP and Endpoint management
A very complete solution
What do you like best about the product?
Has a lot of functions and it is compatible with many environments. The implementation was straightforward and their team was very present. I like that you'll have not only an SSO but also an MDM and Remote Desktop on the same solution.
What do you dislike about the product?
It has some minor bugs, but their team replies fast with solutions. The customization for your needs is a little difficult but mostly possible.
What problems is the product solving and how is that benefiting you?
SSO, MDM, Remote Support
We use it to manage our SSo for multiple tools we use to conduct business
What do you like best about the product?
I love Jump cloud because its easy to use an intuative.
What do you dislike about the product?
The interface could be a little nive looking.
What problems is the product solving and how is that benefiting you?
Jump cloud is a nice tool to consolidate a serval management tools, we use it primarily for directory services and single sign on.
The Best software in the market
What do you like best about the product?
Centralized Identity & Device Management
Cross-Platform Support
SSO + LDAP + RADIUS in One Platform
Device Management (MDM)
Easy to Deploy & Manage
Cross-Platform Support
SSO + LDAP + RADIUS in One Platform
Device Management (MDM)
Easy to Deploy & Manage
What do you dislike about the product?
Pricing
Limited Native Integrations
MDM (Device Management) Isn’t as Mature as Jamf or Intune
Limited Native Integrations
MDM (Device Management) Isn’t as Mature as Jamf or Intune
What problems is the product solving and how is that benefiting you?
more robust MDM solution like Jamf or Intune
Amazing
What do you like best about the product?
The easy navigation for me as user is so important and i use it almost everyday and i love it more and more the frequently i use it.
What do you dislike about the product?
There is nothing much to dislike as it is pretty easy to navigate and use
What problems is the product solving and how is that benefiting you?
Remoting into devices from far away solving software issues is so much easier to solve
Great Saml provider
What do you like best about the product?
Good centralized credentialing platform. We're controlling access through AD sync, wifi networks and other proprietary business systems.
What do you dislike about the product?
AD integration could be tighter. Full control of workstations is achieved after removing from windows domain. This makes access to shared folders on a domain server difficult.
What problems is the product solving and how is that benefiting you?
Password policy enforcement. MFA. SSO.
Efficient and productive Cloud directory
What do you like best about the product?
Easy implementation and scaling to meet Business demands is non problematic.
What do you dislike about the product?
Features tend to be costly for adaptation to already purchased packages.
What problems is the product solving and how is that benefiting you?
Unified solution for Cloud Directory, IAM and other security tools.
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