JumpCloud
JumpCloud, Inc.External reviews
3,712 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Easy and secure access to everything I need
What do you like best about the product?
Authentication. Is fast and reliable, making password management much easier.
What do you dislike about the product?
The option to enable MFA should become mandatory as soon as you log in and it is disabled.
What problems is the product solving and how is that benefiting you?
The possibility of changing the password directly on the web portal or through the user's own password manager in Windows.
Feedback Regarding JumpCloud
What do you like best about the product?
It integrates identity, access, and device management into one platform. It gives us easiness of control.
It supports Windows, macOS, Linux, and cloud environments on a single platform.
We efficiently utilize SSO for approximately 500 applications, including our proprietary tools.
Zero Trust Security is a great feature that we are trying to implement. It includes rigorous access controls, ensuring top-tier security.
Strengthens user authentication with an additional layer of security.
It scales easily without any infrastructure issues.
Enforces policies effectively and enables remote device wiping, which works tremendously in User/Device Off-boarding.
Achieves seamless synching with existing Active Directory environments.
It supports Windows, macOS, Linux, and cloud environments on a single platform.
We efficiently utilize SSO for approximately 500 applications, including our proprietary tools.
Zero Trust Security is a great feature that we are trying to implement. It includes rigorous access controls, ensuring top-tier security.
Strengthens user authentication with an additional layer of security.
It scales easily without any infrastructure issues.
Enforces policies effectively and enables remote device wiping, which works tremendously in User/Device Off-boarding.
Achieves seamless synching with existing Active Directory environments.
What do you dislike about the product?
Pricing is a bit high.
Lacks deep customization and adaptive authentication.
Limited Office 365 integration.
Support is slow with inconsistent documentation. Maximum times it goes with Feature request.
Lacks deep customization and adaptive authentication.
Limited Office 365 integration.
Support is slow with inconsistent documentation. Maximum times it goes with Feature request.
What problems is the product solving and how is that benefiting you?
JumpCloud simplifies identity, access, and device management across multiple platforms, enabling secure SSO, Zero Trust security, seamless scaling, policy enforcement, and smooth AD integration—all in one unified solution.
JumpCloud streamlines user management and enhances security for our business.
What do you like best about the product?
I rely on JumpCloud daily—it’s a critical tool for our business operations. Setting up applications is straightforward, and managing user accounts is even simpler. The role-based permission management significantly reduces complexity, allowing us to handle user access quickly and easily. As a SecOps engineer, I particularly value how effortlessly I can access the machines needed for evidence collection during audits. We have hundreds of users, more than 50 applications, and 15 teams, so managing authentication without JumpCloud would be a nightmare. JumpCloud simplifies the process, making user permissions easier to manage and audit. I also appreciate the API, which allows us to integrate Jumpcloud into our log management, SIEM/XDR, GRC, and audit evidence-gathering scripts.
What do you dislike about the product?
I have a few minor suggestions. Making it easier to manage ingress logs and forward them to our SIEM and log management platform—ideally without having to depend so much on the API—would improve the overall experience. Additionally, the structure can get a bit tangled. For example, users are assigned to user groups, which are then linked to device groups, and at scale, it becomes challenging to trace which user is associated with which device group. While this complexity is probably inevitable for large organizations, it would be helpful if there were a more straightforward way to manage these relationships.
What problems is the product solving and how is that benefiting you?
JumpCloud really simplifies the process of managing user access and permissions across all our applications and teams. With the large number of users and apps we have, handling authentication manually would be extremely difficult, but JumpCloud streamlines the whole process. It also saves me a significant amount of time when I need to access machines for audits, and the role-based access controls help us maintain security without unnecessary complications. Everything stays organized and secure, but without the usual complexity. Since we are required to comply with PCI-DSS, trying to meet those standards without the JumpCloud platform would be a real challenge.
Jumpcloud keeps organizations aligned
What do you like best about the product?
The simple fact that with Jumpcloud, there are simple ways to manage and organize company directories, workflows, rules, federation and is seamless
What do you dislike about the product?
perhaps, not a dislike but i would love to see additional features, such as DLP content detectors that can be customizable
What problems is the product solving and how is that benefiting you?
IAM is huge, and the simple fact to garantee a single idendity and the connectors that allow a smooth transition benefits the work done
JumpCloud's abilities are super broad! But when it comes to the nitty-gritty, it lacks a little
What do you like best about the product?
I love that JumpCloud supports MANY different operating systems in (1) place.
What do you dislike about the product?
I dislike that their management is kinda flakey. From MDM unenrollments to service accounts that stop working on macOS, their quality is right around 85%. I wish it was closer to 95%.
What problems is the product solving and how is that benefiting you?
User-wise, JumpCloud syncs Users' passwords across all Devices they're bound to. It also syncs their password for their Google productivity suite.
Device-wise, JumpCloud lets us remote-in to our Devices. It also lets us push out Policies that are needed for things like connecting to our Wi-Fi.
Device-wise, JumpCloud lets us remote-in to our Devices. It also lets us push out Policies that are needed for things like connecting to our Wi-Fi.
Good all-in-one identity/SSO and MDM platform
What do you like best about the product?
Fairly easy to adminstrate permissions across the organization.
Flexibility provided through APIs offered.
Flexibility provided through APIs offered.
What do you dislike about the product?
Troubleshooting access issues is sometimes challenging.
What problems is the product solving and how is that benefiting you?
Single identity platform to manage user access across a number of platforms.
An excellent one-stop-shop for organizational compliance
What do you like best about the product?
It gives you all the necessary tools for organizational compliance and security management. Small features that are missing are easily extendable via the API. Also customer successs team and support are top notch. Very easy and straightforward integration.
What do you dislike about the product?
This is more of a minor gripe, than dislike, since it can be overcome with custom integrations, but most integrations for centralized management if built-in require largest/ enterprise subscriptions on the side of integrated products. For example github requires enterprise subscription to be able to propagate users automatically.
What problems is the product solving and how is that benefiting you?
Almost all of the aspects of being ISO 27001 compliant.
Power of managing most of my Apps, Users and Integrations at one single place, JumpCloud!
What do you like best about the product?
SSO Integrations,
Device Manager,
JumpCloud password manager, all the tools I need to manage my organization things in one place.
Device Manager,
JumpCloud password manager, all the tools I need to manage my organization things in one place.
What do you dislike about the product?
JumpCloud password manager is missing some functionality, sometimes it doesn't recognize the new site I am visiting that needs the new password to store
What problems is the product solving and how is that benefiting you?
Managing Users, Apps and Devices at one place
Loved The Interface and Integeration
What do you like best about the product?
its Ui feature has lot of function and buttons which makes it more userfirendly.
What do you dislike about the product?
some times it get stuck and difficult to find some features beacues lot of features.
What problems is the product solving and how is that benefiting you?
managing the assets and giving acees to users which makes our monitoring work easier.
Amazing
What do you like best about the product?
Their user interface is the best thing. and login is seamless
What do you dislike about the product?
there are few color issues. need more vibrant colors
What problems is the product solving and how is that benefiting you?
it solved the MDM issues and now we can manage our Ubuntu and other devices seamless.
showing 301 - 310