JumpCloud
JumpCloud, Inc.External reviews
3,711 reviews
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Streamlined Apple Device Management with JumpCloud
What do you like best about the product?
I find JumpCloud invaluable for managing Apple devices, specifically in identity, policy, and asset management. The integration with Apple Business Manager allows control over all devices, which significantly improved our IT operations. Its MDM solution streamlines inventory and policy management, saving time and securing our environment. The seamless integrations with Microsoft 365 and Google Workspace enhance our cybersecurity capabilities, and single sign-on further boosts its functionality.
What do you dislike about the product?
Nothing - all features are what we need
What problems is the product solving and how is that benefiting you?
JumpCloud streamlines IT management for Apple devices, improving control and security, saving time, and enhancing client satisfaction. It simplifies identity, asset and policy management, while integrating single sign-on boosts cybersecurity. This tool is pivotal for our 24/7 operations.
SSO a breeze
What do you like best about the product?
Jumpcloud has been relatively easy for us to onboard with and we've found integrating most platforms we use quite easy. We're right in the middle of rolling out MDM now for a mostly Mac fleet and even for our less technical team, they've found it a fairly smooth operation.
What do you dislike about the product?
It's hard to say really, most issues we've run into when setting up SSO have originated from the other end and not Jumpcloud, so I can't really fault it there. Maybe if i'm being super critical, the UI is a bit basic and could be a bit smoother in places but that's my old designer brain nitpicking more than anything!
What problems is the product solving and how is that benefiting you?
Jumpcloud has given us a one stop shop for all of our user and device management needs. We had a very fragmented onboarding process prior, and coming online with Jumpcloud has significantly improved our new hire experience. Managing the team and fleet of devices has become massively easier as well. And while saying all this, we've still got things we haven't yet implemented on our roadmap that we want to in Jumpcloud so we're just getting started!
Long time customer
What do you like best about the product?
directory management for macOS credentials
What do you dislike about the product?
Some feature sets seem to have constricted requirements for deployment. Conditional access policies requiring JumpCloud mdm when we already have an MDM fully entrenched in our infrastructure is one example. If there we're broader compatibility with existing services I'd be happier, though it seems JumpClouds business model has been pushing towards an "all in one" solution to lean in to other markets for some time now.
What problems is the product solving and how is that benefiting you?
The primary use of JumpCloud is to act as our authoritative directory/idp
All-inOne Peace of Mind
What do you like best about the product?
We transitioned our entire studio over to JumpCloud to have an all-in-one bundled user/ password system and so far its worked really well. We scouted other companies to go with for this type of thing, and found JC was the easiest for users while offering the most.
What do you dislike about the product?
The MFA is difficult to set up for first-time users, and some less tech-oriented people can't comprehend how it works. All in due time!
What problems is the product solving and how is that benefiting you?
JumpCloud has solved the issue of "what is my password again?" from the perspective of tech support. Its also made it LEAGUES easier pushing out a full system upgrade to the entire company!
JumpCloud is being very useful in my daily
What do you like best about the product?
That JumpCloud is easy to use and easy to manage actives.
What do you dislike about the product?
One thing that i don't like in JumpCloud is the user part that is not intuitive.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping with a lot of security process and it's making my days easier
Jump cloud is more user friendly
What do you like best about the product?
Its more user friendly and easy to navigate at the same time offering highest security.
What do you dislike about the product?
Compatability the more applications and more buildin apps
What problems is the product solving and how is that benefiting you?
Secure enviornment
JumpCloud is a Very Powerful Device Management Tool
What do you like best about the product?
- It is relatively simple to set up on client's computers.
- There are many different scripts and templates you can use to handle issues remotely.
- It's remote support feature works very smoothly on Mac computers compared to other RMM software.
- There is a large knowledge base of easy to follow documentation for JumpCloud.
- There are many different scripts and templates you can use to handle issues remotely.
- It's remote support feature works very smoothly on Mac computers compared to other RMM software.
- There is a large knowledge base of easy to follow documentation for JumpCloud.
What do you dislike about the product?
- The only thing that can make things complicated it the need for end user consent when remoting in. Sometimes an end user would prefer we work on their device when they are out of the office and we cannot use the remote support feature unless they are there to accept the connection.
What problems is the product solving and how is that benefiting you?
Some of our clients primarily use Macs in the office, so we can't join them to a domain like a PC. JumpCloud solves this issue by tying in their Mac account to their company domain email.
JumpCloud helps
What do you like best about the product?
I like that all of my company approved apps are located in JumpCloud so I am not having to look for log-in links,
What do you dislike about the product?
I wish I didn't have to sign into the programs after jumping through the JumpCloud verification hoops.
What problems is the product solving and how is that benefiting you?
Tracking sign on links
Effortless Identity and Device Management for Modern IT Teams
What do you like best about the product?
JumpCloud provides a centralized, cloud-based platform that simplifies how we manage identities, devices, and application access. As an IT admin, I’ve found it very easy to configure and manage, even across remote teams.
The Protect app's push notifications for MFA are a standout feature—way more convenient than manually entering OTPs every day. I also love the password manager browser extension, which securely stores and autofills credentials, improving both user experience and security.
The Protect app's push notifications for MFA are a standout feature—way more convenient than manually entering OTPs every day. I also love the password manager browser extension, which securely stores and autofills credentials, improving both user experience and security.
What do you dislike about the product?
One area for improvement would be integrating the password manager extension with the application launcher, similar to the OKTA browser extension. Having a unified interface for app access and password management would streamline workflows even further.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us centralize identity and access management.
With JumpCloud, we now have a single platform to:
1. Provision and manage user accounts across different systems and applications
2. Enforce MFA and secure login workflows with features like push notifications
3. Securely store, autofill and share passwords using the browser extension
This has significantly reduced administrative overhead, improved user experience, and strengthened our overall security posture.
With JumpCloud, we now have a single platform to:
1. Provision and manage user accounts across different systems and applications
2. Enforce MFA and secure login workflows with features like push notifications
3. Securely store, autofill and share passwords using the browser extension
This has significantly reduced administrative overhead, improved user experience, and strengthened our overall security posture.
MDM for our company
What do you like best about the product?
Easy to manage remote computers, it has remote the computer function for admins and easy to connect with azure.
What do you dislike about the product?
there is no option to sync the display name with azure ad. it only fetch the first and last name from JumpCloud.
It is better to have this function since there are some employees that prefer to be called differently from their legal name
It is better to have this function since there are some employees that prefer to be called differently from their legal name
What problems is the product solving and how is that benefiting you?
since we have a lot of remote users, it is easy to deploy policies, install apps, leverage their access in the computer, and remote session, while the password recovery is on self-service.
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