JumpCloud
JumpCloud, Inc.External reviews
3,709 reviews
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Unified Device Management with Powerful SSO and IDP Features
What do you like best about the product?
What I appreciate most about JumpCloud is that it allows us to manage all types of devices from a single console. Including the additonal features of SSO, IDP, etc.
What do you dislike about the product?
When it comes to managing the macOS side, we don't have as many options available compared to other MDMs.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us manage users, devices, and access all in one place.
It solved problems like handling different operating systems, managing logins securely, and onboarding new employees faster.
Now everything is easier to control, more secure, and saves us time and money.
It solved problems like handling different operating systems, managing logins securely, and onboarding new employees faster.
Now everything is easier to control, more secure, and saves us time and money.
Unified Device Management and Zero Trust Security Made Simple with JumpCloud
What do you like best about the product?
Unified Device and Identity Management
JumpCloud brings together directory services, MDM, and Zero Trust access control within a single platform. This allows you to manage users, groups, and devices from one dashboard, eliminating the need to juggle AD, Intune, and various third-party tools.
Zero Trust Security Model
The platform enforces Multi-Factor Authentication (MFA) across the board, covering system logins, VPN, applications, and even SSH. Its Conditional Access Policies are straightforward to set up and offer robust control over who can access specific resources.
Cross-Platform MDM
JumpCloud operates smoothly across macOS, Windows, and Linux, making it ideal for managing mixed device environments. You can deploy policies, scripts, and patches directly, removing the need for separate tools like Jamf or Intune, though it may not offer the same depth as Jamf for Apple devices.
Cloud Directory Instead of On-Prem AD
There’s no requirement for on-premises servers. Users can authenticate to devices, Wi-Fi, VPN, and applications directly through JumpCloud, providing a modern alternative to traditional Active Directory setups.
Integration with Popular Apps
JumpCloud integrates easily with Google Workspace, Microsoft 365, AWS, Slack, Zoom, and many SAML-enabled applications for SSO, helping to centralize authentication for cloud resources.
Ease of Deployment
The agent installation is lightweight, and setup is quick for both small teams and large enterprises. There’s no need for complicated domain joining or GPO configurations.
Centralized Audit and Reporting
JumpCloud includes built-in logs for authentication, policy compliance, and device health, which helps organizations meet compliance requirements such as SOC 2 and ISO 27001 with ease.
JumpCloud brings together directory services, MDM, and Zero Trust access control within a single platform. This allows you to manage users, groups, and devices from one dashboard, eliminating the need to juggle AD, Intune, and various third-party tools.
Zero Trust Security Model
The platform enforces Multi-Factor Authentication (MFA) across the board, covering system logins, VPN, applications, and even SSH. Its Conditional Access Policies are straightforward to set up and offer robust control over who can access specific resources.
Cross-Platform MDM
JumpCloud operates smoothly across macOS, Windows, and Linux, making it ideal for managing mixed device environments. You can deploy policies, scripts, and patches directly, removing the need for separate tools like Jamf or Intune, though it may not offer the same depth as Jamf for Apple devices.
Cloud Directory Instead of On-Prem AD
There’s no requirement for on-premises servers. Users can authenticate to devices, Wi-Fi, VPN, and applications directly through JumpCloud, providing a modern alternative to traditional Active Directory setups.
Integration with Popular Apps
JumpCloud integrates easily with Google Workspace, Microsoft 365, AWS, Slack, Zoom, and many SAML-enabled applications for SSO, helping to centralize authentication for cloud resources.
Ease of Deployment
The agent installation is lightweight, and setup is quick for both small teams and large enterprises. There’s no need for complicated domain joining or GPO configurations.
Centralized Audit and Reporting
JumpCloud includes built-in logs for authentication, policy compliance, and device health, which helps organizations meet compliance requirements such as SOC 2 and ISO 27001 with ease.
What do you dislike about the product?
JumpCloud’s MDM features for macOS and iOS are fairly limited when compared to Jamf Pro. While you can push profiles and commands, the platform does not provide in-depth macOS inventory information, such as detailed app-level insights or granular configuration profile data. Additionally, Apple-specific workflows like DEP setup, FileVault recovery key management, and advanced configuration options are less flexible than what you might find elsewhere.
What problems is the product solving and how is that benefiting you?
Works seamlessly across macOS, Windows, and Linux, which is great if you manage mixed fleets,You can push policies, scripts, and patches directly.
All-in-One User & Device Management Made Simple with JumpCloud
What do you like best about the product?
JumpCloud brings together user management and mobile device management in a single, user-friendly solution. Although the subject matter can be complex, I found the implementation process straightforward, and support was always accessible when required. JumpCloud adheres to all industry standards and offers integrations with major vendors. We rely on JumpCloud every day for logging into our computers.
What do you dislike about the product?
While the feature set is quite robust, occasionally we notice some features are missing.
What problems is the product solving and how is that benefiting you?
We were looking for a way to manage MDM and have a centralized login system for our Macs, and JumpCloud has been able to deliver on both fronts.
Streamlined Mac Deployment, But Missing AD Domain Join
What do you like best about the product?
What I like about Jumpcloud is how streamlined it is for my Mac users to be deployed, and to ensure MDM.
The password managing is fantastic and deploying of scripts to run in my environment.
The password managing is fantastic and deploying of scripts to run in my environment.
What do you dislike about the product?
Not able to Domain Join to AD or even Hybrid Join. This feature is absolutely critical for us in our environment to have and is much needed.
This would be a tremendous feature to Add!
This would be a tremendous feature to Add!
What problems is the product solving and how is that benefiting you?
MDM for my Mac environment and Password authority
Centralized User and Device Management Makes Life Easier
What do you like best about the product?
Centralized user management. Centralized Device management.
What do you dislike about the product?
Its quite expensive.
No mobile interface.
No mobile interface.
What problems is the product solving and how is that benefiting you?
Centralized logs of all the devices.
Excellent Zero Trust Management, But Pricey
What do you like best about the product?
Centralized zero-trust identity management is very user-intuitive and easy to implement.
We have been using it for the last 2 years, and boy, has it been handy. The customer support is also top-notch and very friendly.
There are also plenty of features, and one of my favorites is SSO.
We have been using it for the last 2 years, and boy, has it been handy. The customer support is also top-notch and very friendly.
There are also plenty of features, and one of my favorites is SSO.
What do you dislike about the product?
The costs for JumpCloud have been increasing day by day.
What problems is the product solving and how is that benefiting you?
We initially wanted to use Jumpcloud to solve our identity access management issue for compliance, and it has successfully solved our needs
Top-Tier MDM and Device Security with Jumpcloud!
What do you like best about the product?
Jumpcloud truly stands out as a top-tier solution for MDM and device security. It has become an essential tool for admins, IT staff, and security engineers alike, making their work much more manageable.
What do you dislike about the product?
Nothing immediately comes to mind. Jumpcloud is an excellent product suitable for enterprises of any size.
What problems is the product solving and how is that benefiting you?
Jumpcloud is an awesome product that truly supports IT admins and staff with its excellent features and dedicated support team. In addition, they offer partnerships with reputable IT vendors, which adds even more value to their service.
Jumpcloud from an Administrator
What do you like best about the product?
I like the ability to manage users and client devices in a single action pane, the integration with other applications such as Microsoft's o365 was very instrumental in our use. Also being able to apply computer policies across the machines to make a cohesive experience for all users has been fantastic.
What do you dislike about the product?
Jumpcloud is always innovating which is excellent, But sometimes they have new features on the dashboard and the notifications continually pop up and are distracting to the admins. We have trialed a few pieces of the software and once the "trial" period is over there is a constant reminder that we are past due on it, Talk to our account rep and they said we are under the number of users and it was free to use, but the reminders keep popping up.
I think a more cohesive way to trial a product and then fall into the free category so that there isn't a constant pop up about paying for something that is free would be excellent.
I think a more cohesive way to trial a product and then fall into the free category so that there isn't a constant pop up about paying for something that is free would be excellent.
What problems is the product solving and how is that benefiting you?
Primary one is AD and just handling user creations and removal along with making sure everyone can login across workstations without having custom local logins, Also not having any server hardware on site that needs to be kept up to date or secured is fantastic.
User-Friendly Navigation, Needs More Market Presence
What do you like best about the product?
The navigation is simple and designed to be accessible for everyone.
What do you dislike about the product?
They should work on increasing their visibility in the market compared to their competitors.
What problems is the product solving and how is that benefiting you?
This is an all-in-one solution for managing and administering users and devices efficiently in a single platform.
Effortlessly Easy to Use
What do you like best about the product?
Easy to use for non tech competent users
What do you dislike about the product?
No dislikes this product does what it says on the tin
What problems is the product solving and how is that benefiting you?
Additional layer of security
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