JumpCloud
JumpCloud, Inc.External reviews
3,711 reviews
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One of the best Zero Trust Identity Providers
What do you like best about the product?
Jumpcloud has solved the issue of maintaining multiple Active Directories and constantly trying to sync it across regions. It provides an easier solution of zero trust architecture identity provider.
Jumpcloud can also be integrated with alot of other 3rd party softwares for SSO access which makes onboarding and offboarding so much simpler.
Jumpcloud can also be integrated with alot of other 3rd party softwares for SSO access which makes onboarding and offboarding so much simpler.
What do you dislike about the product?
The thing I dislike about Jumpcloud is the every year huge increases in price we started at 11-12$ per user, I think it is now 19-22$.
What problems is the product solving and how is that benefiting you?
It solves the continuous hassle of maintaining multiple AD's across regions and continuously syncing it.
So far the best User/SSO management I worked with!
What do you like best about the product?
So far the best User/SSO management I worked with! Multiplatform, easy to manage in the cloud, with really good support listening to suggestions. Easy implementation on, used daily in both companies I work for and quite easy to integrate with various systems, with it's own MFA solution (app). On top of that, you can get password manager!
What do you dislike about the product?
I can not locate machines via internal IP and sometimes agent is there, but not reporting to the server unless reinstalled.
What problems is the product solving and how is that benefiting you?
Much easier IT infrastructure and endpoint management
The product is good but the the customer Support is bad
What do you like best about the product?
The product is simple to use it is very good
What do you dislike about the product?
The Customer support is very BAD there was a ticket that was resolved after 6 weeks
What problems is the product solving and how is that benefiting you?
The conditional policies and the Jumpcloud go and Jumpcloud Password Manager are the best Because it automatically uses the Authenticator without entering the codes if there was a way we could transfer the codes from Google authenticator to Jumpcloud go it would have been very good
MDM with future
What do you like best about the product?
Works on all three os system With best user experiences. And always ahead in updates to make life easier in device managing along with user managing. East to deploy or implement in environment. And top notch support I show one support engineer. with apple support experience working in jumpcloud. Which shows which kind of support they give us. I integrate so many application with zero of configuration head ache. Fabulousness of MDM.
What do you dislike about the product?
Should work more on android device more.
What problems is the product solving and how is that benefiting you?
Without reaching to user. I solve there problems in sitting my cabin. If it's a software deployment hardening policy or remote control. Pushing commands providing access wiping device in one click and so on.
Verification of Jumpcloud
What do you like best about the product?
Support team ,they were very good and helped at each stage
What do you dislike about the product?
Pricing should be lesser and feasibility for Small start up
What problems is the product solving and how is that benefiting you?
Its benefiting by having a single tool for all the security and end point solution
Best MDM for industry infra
What do you like best about the product?
Single dashboards manage system with live activity
What do you dislike about the product?
Long time system or user is offline, jump cloud agent service stopped automatically.
What problems is the product solving and how is that benefiting you?
Easy to manage users and policies
Stay secure and organized with JumpCloud.
What do you like best about the product?
What I love most about JumpCloud is that it brings simplicity in managing passwords and identities for my whole organization. The UI/UX is very neat and user-friendly, even a layman can also understand it. I really like how it streamlines access control using SSO and directory services, therefore, making onboarding and offboarding very painless. Also, it plays nicely with our other tools and that autofill feature—total lifesaver, works seamlessly across all browsers and devices.
What do you dislike about the product?
The admin controls need more granularity when managing permissions across user groups. The pricing is a bit steep for small teams/individuals. A more generous free tier would be nice. Besides, sometimes, the browser extension is slow to load or asks for re-authentication too often.
What problems is the product solving and how is that benefiting you?
JumpCloud has helped us solve a problem we had struggled with before – password sprawl, and insecure credential sharing. Instead of sending credentials over chat or storing in spreadsheets, everything is securely stored in encrypted vaults. Better security hygiene when using the platform is possible with strong password generation, 2FA management, and warnings when credentials are compromised.
JumpCloud brought elegant control
What do you like best about the product?
The fact that we have a relatively tumultuous project team and contractors, and they are managed well, is what I admire most. We are able to easily add and remove access to certain applications and resources and this saves us a lot of time and minimises security headaches. It also provides me with a good birds eye view of what people can or can not access throughout our entire online presence making internal audits surprisingly easy to do when you are not an IT sapient.
What do you dislike about the product?
The first configuration of part of our older more niche-oriented on premises design software was a little more jokers than I expected. I also like the standard reporting, but I do not like the lack of ability to create a highly customized historical reports over the specific user activity across multiple applications.
What problems is the product solving and how is that benefiting you?
Management of secure environments in our multifaceted client projects used to be an uphill task before JumpCloud. We also had a hodge podge of local logins and manual software setups on each workstation with each new project onboarded being a slow manual task. When now a new project is launched the team members are placed into predetermined groups and their device instantly adopts the required policies and access to specific applications that the project requires. It totally changed the pace at which we were using to get our projects up and running, that used to take days to be ready whereas we only took a few hours now and we could do client work directly after.
My experience with JumpCloud as a systems analyst is excellent so far
What do you like best about the product?
What I like is what actually works, for example, how its changed the ladnscape: having a single source of truth for the entire user lifecycle. It works well, registering new users is fantastic, and you can even manage internal servers with SSH keys. Its ability to deploy security policies across all our devices is what works, and what I like.
What do you dislike about the product?
There are aspects that should be improved, for example, its management model because not everyone gets used to it if they come from another environment like Mac.
What problems is the product solving and how is that benefiting you?
The most tangible benefit is centralization and automation. This means we save a lot of time in the unified endpoint and password management process, as well as in the visibility and control of each identity.
Our tangled access issues finally unraveled with JumpCloud's comprehensive directory
What do you like best about the product?
The real-time awareness of who accesses which particular application or server is a big plus. Instead of searching through various systems to identify all the resources allocated to a moving team member, we are just able to identify them within a few seconds. It has even become relatively easy to manage the lifecycle of the accounts of temporary contractors. It avoids the problem of access hitches that had previously been a pain in the neck by continuing access to supplies after a project is completed.
What do you dislike about the product?
At times a quick search needs more clicking than necessary to find the particular definition of a policy amid a number of active ones. I would also like to see more granular role based access controls of IT administrators on the JumpCloud console itself. It is also a bit like a patchwork procedure when it comes to applying a universal setting change to a whole plethora of devices.
What problems is the product solving and how is that benefiting you?
Our greatest daily headache was to permit access to individual internal custom development environment and lab machines, and not to compromise security. Pre JumpCloud we used a chaotic mix of local users and shared passwords that was a nightmare in regards to compliance and security. And every developer, every lab machine is tagged with its own identity directly connected with JumpCloud. It is this explicit attribution, which has enabled us to audit sensitive project access when we come to security certifications.
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