JumpCloud
JumpCloud, Inc.External reviews
3,711 reviews
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Effective IT Management with JumpCloud
What do you like best about the product?
JumpCloud integrates well with our platforms and centralizes user management, making our IT operations more efficient.
What do you dislike about the product?
The initial setup was a bit challenging, but the support team was helpful. Some features could be more intuitive.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us manage user access and devices efficiently. It centralizes our directory services, making it easier to handle user authentication and device security. This has streamlined our IT operations and improved overall security.
One of the best tools I have used
What do you like best about the product?
umpCloud offers a powerful and flexible solution for managing users, devices, and access across our organization. I appreciate the intuitive interface and the ease of integrating with various platforms, both cloud and on-premise. The centralized management dashboard saves time and reduces complexity, making day-to-day administration much more efficient. Features like single sign-on and automated provisioning are especially valuable for scaling our IT operations securely. Overall, JumpCloud has greatly improved our ability to manage and secure our IT environment
What do you dislike about the product?
JumpCloud lacks some advanced reporting and geolocation features, and its macOS application management can be challenging. The documentation is occasionally incomplete, and push deployment for certain apps is limited. Admin permission scheduling and comprehensive visibility of installed applications are also missing, which can affect IT operational efficiency.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving the challenge of unified identity and device management across diverse platforms (Windows, macOS, Linux), cloud services, and networks. By centralizing user authentication, access control, and device oversight in a single platform, it reduces IT complexity, enhances security with features like Single Sign-On and Multi-Factor Authentication, and streamlines onboarding and offboarding. This benefits us with improved operational efficiency, better compliance, and greater visibility over our IT environment. User access is easily managed from anywhere, supporting remote work and ensuring that only the right people have the right access at the right time.
Decent For Cloud Directory
What do you like best about the product?
It is quite easy to set up and manage even for HR team can help us to set it up.
What do you dislike about the product?
Admin console needs a lot of work still so many features are missing, specially on reporting side we still can't download a report of installed apps on devices we can see a lot of good details on the devices, but we cannot get the same info on the reporting site.
What problems is the product solving and how is that benefiting you?
It is making the user management and onboarding / offboarding process easier and with the help of SSO it is making everything connected at on one platform via single 2FA
One Identity , One Access & Single solution for the device Management
What do you like best about the product?
JumpCloud is designed to:
Simplify logins: You'll have fewer passwords to remember!
Boost our security: It makes it much harder for unauthorized people to get into our systems.
Make work smoother: You'll access all your work tools and apps with just one username and password, from one easy-to-use window.
Simplify logins: You'll have fewer passwords to remember!
Boost our security: It makes it much harder for unauthorized people to get into our systems.
Make work smoother: You'll access all your work tools and apps with just one username and password, from one easy-to-use window.
What do you dislike about the product?
It doesn't come up with Endpoint DLP solution as such but may be in the near future.
What problems is the product solving and how is that benefiting you?
It is helping us manage things like:
1. Logging into your office computers (desktops and laptops).
2. Making it quicker and easier for new employees to get set up, and for others to leave.
3. Getting you access to your work tools and apps much faster.
4. Logging into apps like Gmail, Hfactor, Astra, etc., with just one click after your first login.
5. Connecting to our Wi-Fi and VPN securely.
6. Allowing our IT team to install software or fix issues on your computers remotely, without interrupting you.
7. Making sure our passwords are strong and our systems are protected with clear security rules.
8. Keeping track of the software installed on our devices to ensure everything is safe and up-to-date.
1. Logging into your office computers (desktops and laptops).
2. Making it quicker and easier for new employees to get set up, and for others to leave.
3. Getting you access to your work tools and apps much faster.
4. Logging into apps like Gmail, Hfactor, Astra, etc., with just one click after your first login.
5. Connecting to our Wi-Fi and VPN securely.
6. Allowing our IT team to install software or fix issues on your computers remotely, without interrupting you.
7. Making sure our passwords are strong and our systems are protected with clear security rules.
8. Keeping track of the software installed on our devices to ensure everything is safe and up-to-date.
Jumpcloud for Windows PC is easy to install
What do you like best about the product?
It was fairly easy to install. I had written instructions from CMiT ( the IT consulting firm I work for). I had a few issues early on getting Microsoft Office programs uninstalled. Once I got over these initial hiccups it went smoothly.
What do you dislike about the product?
I didn't like that it reset the default application for PDF's to EDGE instead of Abobe Acrobat.
What problems is the product solving and how is that benefiting you?
We are decommissioning a data center that hosted our Windows Domain Controller so we needed a new way to validate our users.
Identity Automation and Lifecycle Management becomes very easy.
What do you like best about the product?
JumpCloud aims to Make Work Happen by providing simple, secure access to company IT resources from any device or location. It is a zero-trust directory platform that provides single sign-on, cloud LDAP, Cloud RADIUS, multi-factor authentication, device management, server access, and other features.
What do you dislike about the product?
This allows secure, efficient network access and enhances control across locations. However, it lacks alerts for resource usage, improved identity synchronization with Office 365, and full VPN support.
What problems is the product solving and how is that benefiting you?
JumpCloud's effectiveness in managing heterogeneous IT environments that include a mix of Windows, macOS, and Linux devices is highlighted as a significant differentiator and is highly valued by users, particularly in organizations that are not standardized on a single operating system.
Great cloud directory and MDM solution
What do you like best about the product?
It works well as a corporate cloud directory and MDM solution.
What do you dislike about the product?
Depending on your utilization, it can be considered expensive.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us to manage devices remotely.
Ease to use, Great productive tool
What do you like best about the product?
What I like best about JumpCloud is its seamless cloud-based directory platform, which simplifies user and device management across various operating systems. The intuitive interface, strong security features, and ease of integration with multiple applications make IT administration efficient and secure.
What do you dislike about the product?
One aspect I dislike about JumpCloud is that some advanced features feel less customizable compared to on-premises solutions. Additionally, occasional sync delays and a learning curve for integrating with legacy systems can pose challenges for new administrators.
What problems is the product solving and how is that benefiting you?
JumpCloud solves the problem of managing users, devices, and access across diverse operating systems and platforms from one cloud-based console. This unified approach eliminates the need for multiple management tools, enhances security, and streamlines IT operations, saving time and reducing administrative overhead.
Centralized access just by jumpcloud
What do you like best about the product?
Jumpcloud help us to centralize all our access in one place which help us a lot with compliance and daily access job in level of servers or mobile devices
What do you dislike about the product?
MDM experience a little issue but it dosen't affect the function of it I think it need more enhancement but as a value for a price it's much better
What problems is the product solving and how is that benefiting you?
it save a lot of time and secure our access specially on onboarding and off boarding process, good thing you have one place control every thing
Straightforward, reliable SSO product with a ton of integrations
What do you like best about the product?
JumpCloud does a lot right. The user and group management is dead simple — intuitive, quick to set up, and easy to maintain. Integrates with a ton of services out of the box, which makes it a solid hub for identity and access. The cost is reasonable too.
What do you dislike about the product?
No pulumi provider for IAC makes it a hard tool to automate against. While there is a terraform module, that isn't our primary IAC provider. Alongside this the mobile app has a bad name and is often hard to locate
What problems is the product solving and how is that benefiting you?
Integrating SSO with all of our applications has been a breeze. Previously we had hundreds of users using custom accounts for every single service.
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