JumpCloud
JumpCloud, Inc.External reviews
3,711 reviews
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External reviews are not included in the AWS star rating for the product.
New JumpCloud School District
What do you like best about the product?
We appreciate the cloud-based management of our environment and the responsiveness of the interface.
What do you dislike about the product?
We have yet to find anything in particular we "don't like". With that said, we do hope for future enhancements that will allow us to apply a more controllable, responsive experience in lab environments, along with the ability to map cloud drives such as Google Drive and OneDrive or Dropbox.
What problems is the product solving and how is that benefiting you?
Our goal was to move away from Active Directly (locally) and push that platform to the cloud. We believe this will allow us to be more efficient and provides a more dependable solution for our technology environment.
Recommendations to others considering the product:
We recommend identifying your core needs as it relates to the cloud, conveying your lab/community needs to JumpCloud Support, and starting with your employee workstations. We also recommend manually installing the JumpCloud agent so you can properly confirm installation success and edit the devices as they enroll.
Great service that fills a clear gap in the macOS IT ecosystem
What do you like best about the product?
Provides many of the services of AD while combining SSO. It's perfect for a mac-only environment where you may have a few Windows machines and Linux servers. Love that you get DaaS while still getting SSO features for one cost. RADIUS and Policies are great bonuses.
What do you dislike about the product?
Jumpcloud has 90% of the features of MDM without being a true MDM. If they can become and Apple-blessed MDM, my review would be updated to 10/10.
Over the last few years working with them, service and uptime were both stellar.
Over the last few years working with them, service and uptime were both stellar.
What problems is the product solving and how is that benefiting you?
Lack of AD for mac-only environment. Local account logins were main priority, syncing them with G Suite and other SSO services solved a ton of problems and smoothed out day-to-day experiences for our users.
Ditching AD
What do you like best about the product?
JC gives me the basic features I've been using all along with AD - but without AD. I manage users, credentials, systems, policies, and even custom commands - all from JumpCloud.
What do you dislike about the product?
I want to use the SSO feature of JumpCloud - but I'm currently using Okta. Okta is a bit more intuitive to me and my users. I have not made the change over to it yet.
What problems is the product solving and how is that benefiting you?
#1 - I'm getting off of Windows AD. User management in the cloud is very easy. It makes my job more doable when I'm away from the office
Recommendations to others considering the product:
Plan your migration from the beginning - so that you can get your mind wrapped around all of the nuances of making the change from Windows to JumpCloud
Provides most of the services required
What do you like best about the product?
Ease of use. Grouping the systems and users is very very useful.
What do you dislike about the product?
Development time for saml apps is high.
What problems is the product solving and how is that benefiting you?
We can enable and disable users. Add systems automatically. We would really appreciate if jumpcloud rolls into a full config management system like salt stack.
Recommendations to others considering the product:
It is easy to use and intuitive.
I would like groups of groups functionality but not a show stopper
I would like groups of groups functionality but not a show stopper
Cloud Based and User Friendly
What do you like best about the product?
Cloud is the way to go! This is way more efficient and saves me a trip to the office for basic network tasks like adding users.
What do you dislike about the product?
I would like updating and installing apps over the whole network on Mac to be a little more straightforward.
What problems is the product solving and how is that benefiting you?
Remote access so I can work from wherever I happen to be when the need arises. The cost vs having a server for a smaller business is easy to justify for us as well. We are moving whatever we can to the cloud nowadays and have ditched our server entirely. It is just easier and more efficient.
Recommendations to others considering the product:
If you have remote employees, and want to keep everything managed properly, this is an excellent tool. They also are continuously making improvements which I appreciate.
Overall great experience
What do you like best about the product?
The cloud based LDAP service is the best part of this.
What do you dislike about the product?
Lack of ability to specify GSuite organizational units
What problems is the product solving and how is that benefiting you?
Onboarding/offboarding automation
I've been using JumpCloud for over a year and it's great
What do you like best about the product?
Simplicity. It's very simple to start using to manage our G Suite and Office 365 accounts, as well as laptop and server account management. Having the ability to add a user to a group of servers, have that user's account be automatically created and their SSH keys pushed with a few clicks saves me a ton of time.
What do you dislike about the product?
We have a significant portion of our infrastructure in AWS and one thing that bothers me is that there's currently no support for AWS Linux. Not a huge deal moving forward, but time consuming at best when deploying the agent to legacy AWS Linux EC2 instance.
What problems is the product solving and how is that benefiting you?
There was no easy way for one or two users to manage laptop security, server access, RADIUS wifi access, and the automation of G Suite account creation. Once set up, adding a new user to all of these items, for example, requires a few checkboxes and a save button.
Recommendations to others considering the product:
Excellent for smaller companies with mixed OS user base. Unnecessary if you're a Windows shop using Active Directory.
JumpCloud Active Directory
What do you like best about the product?
The implementation and ongoing maintenance of the platform is very simple, the latest updates have improved the experience further!
What do you dislike about the product?
Currently there are no issues I have found while using the platform.
What problems is the product solving and how is that benefiting you?
Password management, implementation of an active directory to manage assets, asset management and policy implementation.
Recommendations to others considering the product:
A simple to use and easy to implement solution to companies that have not implemented active directory.
A couple years in on using Jumpcloud
What do you like best about the product?
user/system management is incredibly simple. granting/revoking permissions is a quick and easy.
What do you dislike about the product?
I wish there was some sense of integration with group policy on windows
What problems is the product solving and how is that benefiting you?
we manage a number of AWS instances and access to them for a team of engineers, developers, and DBAs.
It's very simple to get keys generated and permissions granted based on user groups or system groups.
It's very simple to get keys generated and permissions granted based on user groups or system groups.
Recommendations to others considering the product:
If the lack of group policy on windows isn't an issue, this is a whole lot easier to set up than an active directory instance.
Easy Ldap without extra overhead
What do you like best about the product?
It is extremely simple to set up and get running in a very short time. Installing on servers is what attracted me to the service as not many other providers make it as easy as jump cloud.
What do you dislike about the product?
Would like to see even more "one click" integrations made available
What problems is the product solving and how is that benefiting you?
Single sign on across many different applications used by employees, account provisioning, wifi authentication, and server ssh key distribution.
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