JumpCloud
JumpCloud, Inc.External reviews
3,711 reviews
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Easy to use cloud directory
What do you like best about the product?
* Very user friendly interface that is easy to understand
* Information you need to know is quickly available
* Email notifications when a user is locked out
* Seamless agent deployment on both OSX and Windows
* Newly added directory insights which is great for trouble shooting
* Responsive support team
* Information you need to know is quickly available
* Email notifications when a user is locked out
* Seamless agent deployment on both OSX and Windows
* Newly added directory insights which is great for trouble shooting
* Responsive support team
What do you dislike about the product?
* Some issues deploying the agent on Big Sur, though after speaking with support this should be resolved very soon
What problems is the product solving and how is that benefiting you?
A mixed environment with Windows and Mac machines, combined with a Google Workspace all works seamlessly and we do not have to make compromises on what we can deploy.
Why not DAAS?
What do you like best about the product?
I like the ease of roll out! Adding it to our existing network was easy. The users have no issues and they never require support.
What do you dislike about the product?
It's not cheap, but somebody once told me you get what you pay for. We are small so per user it seems expensive until you do the hardware math.
What problems is the product solving and how is that benefiting you?
Not having to have a AD server, No Maint to worry about!
Recommendations to others considering the product:
Do it now on-prem AD is so old school!
Probably the best MDM solution
What do you like best about the product?
SaaS infra, very Innovative, east to setup, great support.
What do you dislike about the product?
Not fully supported in Linux, missing policies and currently no way to run remote commands (wipe) but I know that they are working on it.
What problems is the product solving and how is that benefiting you?
I tested the product as POC, still checking
Recommendations to others considering the product:
I confirm that this product always work to improve like a rocket
Easy to use, increase security
What do you like best about the product?
The simplicity of integration with Google and other tools
What do you dislike about the product?
There isn't anything special that i can think of
What problems is the product solving and how is that benefiting you?
Easy to use 2fa that simply integrate other tools like VPN
Recommendations to others considering the product:
Jump cloud protects your organization lazy users
Future ready AD service
What do you like best about the product?
Simplified interface and integration dependency.
What do you dislike about the product?
Suggest to make jump cloud access more secure.
What problems is the product solving and how is that benefiting you?
We are yet accessing for all that.
Recommendations to others considering the product:
It’s simplified native AD service comply with PCI and HIPPA security Control’s.
Simple cloud identity management
What do you like best about the product?
I like that I can use the JumpCloud web portal to configure users and provision devices in seconds.
What do you dislike about the product?
There are new Mac integrations being developed and released but there is not yet support for VPP application provisioning. I would like to be able to manage my Mac users application with
What problems is the product solving and how is that benefiting you?
JumpCloud gives me cross platform identity management so my cloud and on-premise environments can be secured with the same credentials.
Recommended for managing different identity providers.
What do you like best about the product?
It is easy to connect multiple ID providers, provides a good interface for viewing each user, a way to centralize MFA authorization, good organization for SSO with multiple identity providers, one click configurations to device policies,
What do you dislike about the product?
Sometimes the interface can be a little confusing when viewing in a combined mode; SSO wasn't always intuitive to setup. Software management is limited to one provider at this time.
What problems is the product solving and how is that benefiting you?
For our initial use in JumpCloud, we were jumbling two different cloud providers for services. We also had a mixed fleet of computers between Apple and PCs. Our use of Jumpcloud allowed us to consolidate these diverse platforms and centralize our user identities to prevent overlook and overlap between these platforms. It also allowed us to transition our Apple devices from another cloud managing service, reducing down the number of services we were using to manage such a diverse fleet. While we appreciated the flexibility and use of this platform when our company was smaller, as we grew, a business decision was made to select one cloud provider and move our fleet away from a mix of diverse computer types to one computer type. If we were still utilizing a mixed fleet and cloud providers, we would still be utilizing JumpCloud in our identity provider.
Recommendations to others considering the product:
Consider JumpCloud if you are managing a diverse set of cloud providers and/or computer platforms in the same organization. Even if you are using it for one platform it will help in reducing your overall total time with one click services for provisioning users and easy SSO transitions.
Jumpcloud provides great directory services at an awesome price
What do you like best about the product?
Jumpcloud's ease of use stands out. Also, the addition of services such as Radius puts them ahead of the pack.
What do you dislike about the product?
Setting up Radius was a little difficult, but the documentation was good and I didn't have much trouble.
What problems is the product solving and how is that benefiting you?
I needed a solution to provide a Radius server for a few clients. I was able to test this out on Jumpcloud for free. It was relatively easy to set up and is easy to maintain.
Recommendations to others considering the product:
Try it out -- it's free for up to 10 users and that's a great price :)
The true single-password authentication eutopia of our dreams
What do you like best about the product?
System management, hands down. The features across the board are fantastic, but having the ability to remotely create new user accounts and reset passwords on managed systems at the click of a button is priceless.
What do you dislike about the product?
The cost is prohibitive. The new pricing model allows for a more customized plan, which is nice, but also makes justifying the full platform cost to Finance more difficult.
What problems is the product solving and how is that benefiting you?
Ditching AD is the big one. But there's no need to be getting rid of AD to reap the benefits of JumpCloud - the seamless integration between Google Workspace, Microsoft 365, computer authentication, SSO, and RADIUS/LDAP make both the user and administrator experience painless.
Recommendations to others considering the product:
If you can manage the cost, get the full set of features. System Management, Directory Management, and SSO are a must, and if you run a network that supports RADIUS authentication, being able to sign into the company wifi with your JumpCloud creds is great.
Convenient User Management
What do you like best about the product?
I like how simple the interface is for individual users.
What do you dislike about the product?
The administrator interface is a little complicated and limited in capabilities.
What problems is the product solving and how is that benefiting you?
We have solved the issue of local PC user management and security.
Recommendations to others considering the product:
Make sure that you have enough local storage for individual user files. Networked storage may not be enough to maintain data.
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