JumpCloud
JumpCloud, Inc.External reviews
3,711 reviews
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External reviews are not included in the AWS star rating for the product.
Made lockdown a lot simpler
What do you like best about the product?
That all the passwords are kept in-sync and that I can deploy software software simply using its chocolatey intergration
What do you dislike about the product?
Adding your own commands is a little trial and error, extra tools to help with this would be useful, currently, Windows Package Manager is not currently supported and there are no plans to support Chromebooks. It would be useful to add our own information to the portal too, such as information we have gathered using the remote commands system
What problems is the product solving and how is that benefiting you?
As we currently all our users are remote, it has helped onboard new users, bring unification to the machines and ensured when we go to a server, the tools we need are already there and installed
Longtime user - great product
What do you like best about the product?
Very easy to set up large numbers of users in a short amount of time.Also easy to revoke access from users who quit or are terminated
What do you dislike about the product?
Would like a better MDM featureset, eventually.
What problems is the product solving and how is that benefiting you?
Biggest problem solved with JumpCloud is the centralized list of users, with quick and easy way to grant/deny access to multiple company systems in one place.
Excellent product
What do you like best about the product?
The ability to leverage Mac. Windows and Linux clients is great. The software management for Windows is excellent since they leverage the chocolatey package manager and the policy manager is a great tool to have to control your equipment.
What do you dislike about the product?
Changes are sometimes not reflected until after a restart which seems a bit slow in certain scenarios.
What problems is the product solving and how is that benefiting you?
Security is our number one concern and JumpCloud is a step in the right direction. The ability to push policies at an organizational level gives us the flexibility to focus more on work.
Recommendations to others considering the product:
Their implementation engineers are very helpful in geting you up and running. They also allow you to join their Slack community for sharing ideas and techniques with other JumpCloud users.
JumpCloud makes Directory Services a breeze
What do you like best about the product?
The integrations between Google, MS365, and Active Directory.
What do you dislike about the product?
I wish there were more integration for the Mac but its getting there! New features coming out all the time.
What problems is the product solving and how is that benefiting you?
Onboarding and offboarding has become so much easier. Helping clients regardless of if they use Google or Microsoft for their directory helps us deliver consistent service.
Jumpcloud as an AD alternate
What do you like best about the product?
Robust user access management with MFA and SSO, along with integrated cloud directory capabilities, and uses powershell for automation. With a simplified, friendlier UI that will allow you to give low-level admins tasks without fear.
The 365 integration is great, but it really is built for G-Suite.
The 365 integration is great, but it really is built for G-Suite.
What do you dislike about the product?
Current drawbacks are:
Microsoft Office 365 directory synchronization doesn't allow MFA to be enabled on the Office365 side.
No MFA for password resets, so if someone can't get to their email, they can't self-service password resets.
Group Policy needs some major work before it is a suitable replacement for AD Group policy.
It's a little pricy.
Microsoft Office 365 directory synchronization doesn't allow MFA to be enabled on the Office365 side.
No MFA for password resets, so if someone can't get to their email, they can't self-service password resets.
Group Policy needs some major work before it is a suitable replacement for AD Group policy.
It's a little pricy.
What problems is the product solving and how is that benefiting you?
As an MSP we have many customers in the small business category. Malware, and file security is an ongoing concern, but using thousands of dollars for a Microsoft directory solution is not an option. This solution allows us to leverage modern security principles, centralized management and device security while making the customer extremely happy with the price and lack of intrusion on day-to-day work functionality.
it was really interesting , featuers are very nice
What do you like best about the product?
integration with Office 365, saml integration, plugins
What do you dislike about the product?
it do not have integration with public github integration
What problems is the product solving and how is that benefiting you?
patch management, end point management, MDM for mac, user creations in jumpcloud reflecting immedtley , it is very quick feature
Good alternative for on prem directories
What do you like best about the product?
Easy and cloudbased configuration, no on prem infra needed
What do you dislike about the product?
Nothing really based on my test ing so far
What problems is the product solving and how is that benefiting you?
Variety of deployment needs including user level specific setups and access
Remote access on steroids!
What do you like best about the product?
JumpCloud has provided our staff with multiple ways to authentic to their accounts, whether network logon, Google access or wireless connectivity. This has been a solid investment where all of our staff feels customized support geared toward their specific needs. Absolutely the best!
What do you dislike about the product?
Would love if they had 24/7 customer service support. Otherwise nothing to speak of.
What problems is the product solving and how is that benefiting you?
The main problem used to be offsite network authentication: User logon accounts would expire and need to be changed on the network for it to replicate between system and local account. JumpCloud has enabled cloud based network authentication which has resolved that issue.
Recommendations to others considering the product:
Give it a shot! You wont be upset!
A great alternative to Intune
What do you like best about the product?
Being able to manage a variety of devices and SAAS services and enabled everyone to have one logon for work.
What do you dislike about the product?
Automatic software deployment is not always easy if the package you want is not in the chocolatey repo. Fortunately, most of ours is!
What problems is the product solving and how is that benefiting you?
It provides an easy way to give people just the access they need to do their job and setting up standard software and settings for people. We are currently reimplementing and improving our jumpcloud config with all we've learned about it over the last few years.
Easy to use UI and reliable endpoint management
What do you like best about the product?
With coding experience, Commands is fantastic - pop all your machines in one group along with commands, run it, and it works like a breeze.
The integration of VPP is also fantastic. A remote employee can be sent a machine straight from Apple, create their new mac account and start using the apps they need for their role with no touch from us.
The integration of VPP is also fantastic. A remote employee can be sent a machine straight from Apple, create their new mac account and start using the apps they need for their role with no touch from us.
What do you dislike about the product?
Limitations include the ability to incorporate mobiles like iOS and Android. We have a large fleet, and we need to separate capabilities for this amongst MDM platforms.
What problems is the product solving and how is that benefiting you?
We've realized we can also integrate RADIUS and WIFI requirements direct onto the machines. TOTP is another huge benefit for us.
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