JumpCloud
JumpCloud, Inc.External reviews
3,712 reviews
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Buggy
What do you like best about the product?
I do like not having a windows AD server and the easy of use
What do you dislike about the product?
The amount of times the service has been down in the last two months.
What problems is the product solving and how is that benefiting you?
SSO
Cloud active directory for organizations without onprem network
What do you like best about the product?
Simplicity, functionality, connectivity, device management
What do you dislike about the product?
missing some device management features, missing reports
What problems is the product solving and how is that benefiting you?
Compliance, device management, user identity, SSO
I really enjoy this IDM platform, but there are a few downtimes/issues which are crucial.
What do you like best about the product?
Jumpcloud is very intuitive to work with, easy to understand and learn quickly - simplified but sophisticated at the same time. It has a lot of cool features that are easy to implement and use.
What do you dislike about the product?
Many disruptions occur randomly - incorrect user lockouts (when a user doesn't try to log in or anything of the sort), maintenance disruptions during the day. These affect our work directly and cause a lot of inconveniences.
What problems is the product solving and how is that benefiting you?
With Jumpcloud, I can manage user login and access to accounts. Moreover, I can also control devices and deployment of various OS-type installations and enrollment of security policies. This allows for a smooth experience on the user's end and a very easy to manage experience on the Administrator end.
Recommendations to others considering the product:
The product is excellent and has potential, but the support it has in case of any issues is lacking.
Director of Engineering
What do you like best about the product?
Automatic setup and management of user accounts on client computers
What do you dislike about the product?
The LDAP interface is confusing.________
What problems is the product solving and how is that benefiting you?
User management is great. Working on application LDAP management.
Recommendations to others considering the product:
Take time to learn the user interface.
Best DaaS for all SaaS companies
What do you like best about the product?
The possibility to manage all types of machines (Mac, Win and Linux)
What do you dislike about the product?
The support site could be more easier for navigation
What problems is the product solving and how is that benefiting you?
Management of different machines which are not connected on an enterprise network
All you need to manage users and computers
What do you like best about the product?
Very simple to use in comparison to classic solutions.
What do you dislike about the product?
MDM is limited to MacOS devices, still waiting for iOS and Android MDM.
What problems is the product solving and how is that benefiting you?
Central management of user and SSO with most of our applications, thanks for multiple standard support (LDAP, Saml).
Central management of devices.
Central management of devices.
Recommendations to others considering the product:
Try it with their free plan.
Good MDM
What do you like best about the product?
I like having user sso accounts tied to the MDM, and for the most part, it functions as it should. I have used multiple MDM solutions such as jamf, apple MDM, kandji, and air watch.
What do you dislike about the product?
That they still don't have full IOS support for apps.
What problems is the product solving and how is that benefiting you?
SSO and MDM combined, so it's easy to manage users on the devices and track where the machines are. I also like the zero-touch features; I have used them a good bit.
The New IT infrastructure Tool
What do you like best about the product?
Jumpcloud has done a great job at creating an easy-to-manage environment while taking control of your users and fleet.
What do you dislike about the product?
They are still developing their company and are running into some growth problems resulting in the server being unstable.
What problems is the product solving and how is that benefiting you?
Not having to go with a highly complex resource for a small company has been hugely benificial.
Recommendations to others considering the product:
Jumpcloud is still creating a stable environment. For a small business, it will do well. Large organizations might want to hold off until they get more traction.
Very straightforward to use and has all the core functionality.
What do you like best about the product?
I like that I can control every user's computer from one central location. It allows me to enforce the corporate standards from security to software installation and more.
What do you dislike about the product?
The occasional service disruptions are an issue. The UI could be a bit more intuitive to use. Make it more obvious when a change has been committed.
What problems is the product solving and how is that benefiting you?
It is allowing me to implement my SOC2 standards and enforce them very easily.
Good product extension for Apple devices that need Active Directory integration
What do you like best about the product?
The features of Jumpcloud which enable most devices that run Windows, MacOs & Ubuntu to be added to our Active Directory setup
What do you dislike about the product?
Jumpcloud can add more features that support mobile devices because as for now Company also provided IOS & Android devices to their talent
What problems is the product solving and how is that benefiting you?
We're solving the limitations of macOS devices that cannot be integrated into our Active Directory setup
Recommendations to others considering the product:
Good product for active directory extension
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