JumpCloud
JumpCloud, Inc.External reviews
3,712 reviews
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External reviews are not included in the AWS star rating for the product.
Support and product is brilliant
What do you like best about the product?
the ease of installation of the solution
What do you dislike about the product?
It did not work with internal radius and meraki
What problems is the product solving and how is that benefiting you?
I wanted to use an internal Meraki and Radius server it didnt work
JumpCloud checked all the boxes for us!
What do you like best about the product?
CloudDirectory, MFA, Single Sign-On, Windows Device Management, Radius. As a majority macOS shop, we were able to check all of these off our list with JumpCloud at a fraction of the cost.
What do you dislike about the product?
JumpCloud has been great so far, I don't have anything to say here.
What problems is the product solving and how is that benefiting you?
Cloud Directory, MFA, Single Sign-On, Windows Device Management, and RADIUS.
Everything worked without any issues.
What do you like best about the product?
User account management was great compared to other account management services.
What do you dislike about the product?
Lack of some reporting features at the time of Jumpcloud use.
What problems is the product solving and how is that benefiting you?
Computer management and user account management on MAC without any issues.
Recommendations to others considering the product:
It's great if you are new to using MDM.
Great way to manage devices with a straight forward set up!
What do you like best about the product?
I love the ability to make someone a Sudo admin! It's super convenient when you need to help someone make changes on the fly, and easy to remove as soon as they're done.
What do you dislike about the product?
It sometimes feels too easy to completely lock someone out of their device. This may have to do with the complexity of our setup, but it feels like it was definitely a risk for us.
What problems is the product solving and how is that benefiting you?
Jumpcloud solves several problems, but we started by using it to help us establish a Mobile Device Management program. We'll be looking to enable Multi-Factor Authentication and Single Sign-On next, as well as using it to establish an Identity and Access Managment program!
Good for security
What do you like best about the product?
Allows us to offboard many accounts with a single action
What do you dislike about the product?
Some third party dev tools can't use it, frustrating some developers
What problems is the product solving and how is that benefiting you?
Centralized authentication
It was nice experience to use Jump cloud
What do you like best about the product?
Integration and user-friendly configuration.
What do you dislike about the product?
Would like to check AD sync. option so we can managed from one place.
What problems is the product solving and how is that benefiting you?
It's so easy to get updated configurastion for agents.
Ease in the process
What do you like best about the product?
From the faculty of tool management
What do you dislike about the product?
I don't have anything for now that has displeased me.
What problems is the product solving and how is that benefiting you?
In the control and security of the employees' machines
Recommendations to others considering the product:
It's worth it to manage your company
Multi Platform AD without the headache
What do you like best about the product?
I like the fact that we can use JumpCloud authentication regardless of the location of the user or the system they are trying to access. It allows the use of many different platforms with a common authentication platform.
What do you dislike about the product?
It takes a little while to completely understand all of the capabilities of the platform. When adding third-party services that need to have common authentication, can sometimes need support to do it correctly.
What problems is the product solving and how is that benefiting you?
Internally we are on a typical AD infrastructure. Our email is not associated with the AD tree. We also have a backup infrastructure for remote employees that is not AD aware. All of these systems now use one source for user authentication.
Recommendations to others considering the product:
Get the free evaluation and make sure it fits your needs. Try with all of your authentication requirements both internal and external.
We love Jump Cloud
What do you like best about the product?
We use it for small offices and companies they require flexibility in Authoritive services.
What do you dislike about the product?
There isn't much I don't like, the platform is easy, fast and while complex isn't complicated.
What problems is the product solving and how is that benefiting you?
We use it in places where clients want managed services but don't have a domain controller.
Excellent fit for born in the cloud companies, but not only
What do you like best about the product?
Allows an organization to completely drop AD, yet retain strong policy enforcement on a variety of endpoints
What do you dislike about the product?
The GUI was it always intuitive, but good documentation overcomes this.
What problems is the product solving and how is that benefiting you?
We used it to organize and control our cloud dev environment using modern technologies/protocols, while maintaining support for older protocols such as Radius for VPN users.
Recommendations to others considering the product:
I really liked the fully featured 10 users account when I evaluated this product.
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