JumpCloud
JumpCloud, Inc.External reviews
3,712 reviews
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Great Simple to use Device Management Software
What do you like best about the product?
The interface is simple and easy to navigate yet robust enough to handle nuances. The option to get more granular but you don't have to be a computer science major to get something from the program.
What do you dislike about the product?
There was nothing specific that I saw missing from the program when evaluating.
What problems is the product solving and how is that benefiting you?
I had issues with controlling the software on computers and rolling it out among different devices without the hassle of manually updating each one of them specifically among phones. I tested this system as a way to use across numerous devices.
Works on both Windows & mac
What do you like best about the product?
It works on multiple platforms, very easy to manage and even has a pretty good PowerShell module
What do you dislike about the product?
Sometimes it's hard to get good support for complicated issues
What problems is the product solving and how is that benefiting you?
As I said, one system to manage both Windows and mac
Easy to use management system
What do you like best about the product?
It's relatively easy to use when compared to many of the other alternatives. I was able to start using it proficiently within minutes of being introduced to the product. Also, the customer service is top-notch.
What do you dislike about the product?
I did find some of the documentation surrounding the product slightly confusing and hard to navigate for some of the more advanced features. The customer service was able to resolve all the issues I had despite the documentation.
What problems is the product solving and how is that benefiting you?
Managing employee machines and other necessary IT needs within our small organization. Manage permissions on machines and network. Managed access to machines and near real time permissioning.
User Friendly
What do you like best about the product?
Its Easy to Navigate and accessible easily
What do you dislike about the product?
Well , need to go through the demo first before using the platform.
What problems is the product solving and how is that benefiting you?
Security issues and remote mangement
Great directory solution
What do you like best about the product?
It was a great place for me to work on building my SSO solution
What do you dislike about the product?
There was not really any issues with what I used it for
What problems is the product solving and how is that benefiting you?
Was creating a 3rd party SSO application
JumpCloud is close to be perfect
What do you like best about the product?
I appreciate that the UI / UX is way more lean & user-friendly than other competitors' solutions. JumpCloud focuses on a few things and tries to excel in them. I also like that the jcc agent has command-line capabilities. The team is helpful and open to feature requests.
What do you dislike about the product?
Although the UI / UX is slick, I just can't wrap my head around the "slide-in detail view" which makes it hard to navigate, or use the browser's "back" & "history" features.
What problems is the product solving and how is that benefiting you?
JumpCloud solves our Mac fleet device management, especially when it comes to custom policies. Creating custom policies is quite straightforward.
Jumpcloud makes deploying and managing a mixed-technology environment
What do you like best about the product?
Simple user management and onboarding of new employees and equipment. Direct integration with GSuite. Apple and Windows MDM.
What do you dislike about the product?
Price increases as new features are released, but to be honest, that is also expected.
What problems is the product solving and how is that benefiting you?
User and equipment (Mac, Windows, Linux) onboarding and management. The process went from days to hours.
Jumpcloud seamless solution for a great user experience
What do you like best about the product?
The SSO implementations were the shining star of our implementations, the documentation provided as well as the JumpCloud community presence made this process smooth.
What do you dislike about the product?
Nothing about the product was a hinder, however, due to our current implementation of Jamf, there was a lot of overlap within the MDM space. Finding documentation and tutorials on this subject was a bit lacking at the time.
What problems is the product solving and how is that benefiting you?
We needed our users to be behind MFA for all access within the company, JumpCloud made this easy with SSO integrations as well as MFA requirements and implementations.
Extreme Easy Product to Use and Set up
What do you like best about the product?
How easy it is to set up jump cloud for new user's and computers. Their support team is also amazing and any time I have ever run into any problems they have helped me resolve them quickly and easily.
What do you dislike about the product?
The only thing I do not like it occasionally we have computers that end up not connecting to jump cloud after a long period of time of not being used. We were able to get it resolved however by reinstalling the agent
What problems is the product solving and how is that benefiting you?
We are solving the problem of managing our different users and devices by using jump cloud to keep all of the information in an easy to use product. We have found it is easy to scale up with jump cloud with a fast growing company
Deployment so fast it will make you jump
What do you like best about the product?
Simple set up and a free trial for up to ten devices. Support that doesn't try to up sell was a breath of fresh air when it came to scoping out my next mdm solution.
What do you dislike about the product?
Wish I had more control over over some of the devices. Specifically iPad OS and iOS.i know they said it's coming but I needed iOS mdm yesterday. Had great for osx but wasn't there for the other two
What problems is the product solving and how is that benefiting you?
I have a extremely rare use case and they worked with me to get it solved. Great experience working with their team. Had a small team that needed mdm and jump cloud made it happen in a flash
Recommendations to others considering the product:
It's great even for small team's
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