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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

2 AWS reviews

External reviews

10,059 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    David S.

Excellent for Team Collaboration and Efficiency

  • December 02, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is excellent for internal collaboration. It makes working together within the team much easier and more efficient. Everyone knows Zoom and has a comfort level with it.
What do you dislike about the product?
Zoom is not my preferred choice for external-facing events or customer interactions, as I believe there are other platforms that offer a better experience for customers.
What problems is the product solving and how is that benefiting you?
Cross-functional brainstorming sessions are a key part of our process. We also hold educational sessions that often require breakout groups, and we make sure to capture notes throughout these activities.


    Tohid S.

Streamlined Team Communication and Collaboration

  • November 30, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how Zoom Workplace has transformed my communication, making it much easier than before. Earlier, connecting with friends, family, and colleagues required meticulous planning and often travel, but now, with the quick video meeting feature, everything is just a click away. It has significantly improved my work efficiency through the seamless screen sharing and recording capabilities, enabling stress-free remote collaboration. I love that it combines video meetings, chat, screen sharing, and whiteboards all in one platform, which is incredibly beneficial for teamwork, making it fast and well-organized. The simple interface plays a big role in ensuring meetings run smoothly without any confusion. These features make Zoom Workplace incredibly valuable as they enhance communication, simplify teamwork, and enable effective collaboration from any location. The product offers better collaboration tools like breakout rooms and whiteboards, alongside a more stable video quality for larger meetings. All this contributes to making team communication more organized and efficient. Additionally, the initial setup was a breeze; installing it and creating an account took only a few minutes, with a simple interface that even new users can understand and start using without any confusion.
What do you dislike about the product?
{"Zoom Workplace struggles with poor internet connections.","The 40-minute limit on free group meetings is restrictive."}
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace simplifies communication and collaboration, making video meetings and screen sharing easy. It enhances team efficiency with features like whiteboards and breakout rooms, all while being user-friendly for seamless remote collaboration.


    Mohamed E.

Outstanding Audio and Video Quality with User-Friendly Features

  • November 28, 2025
  • Review provided by G2

What do you like best about the product?
The audio and video quality is easily the best among chat apps. I also appreciate features such as screen sharing, chatting with attendees, and the overall user-friendly experience.
What do you dislike about the product?
The main drawback is, of course, the time limitation imposed on the free version. Additionally, notifications occasionally fail to reach all users.
What problems is the product solving and how is that benefiting you?
In my opinion, Zoom Workplace has addressed certain technical issues, such as reducing the waiting time before meetings. Additionally, I found that security was an important concern, and I believe they have taken steps to improve it.


    Ritesh S.

Effortless Access and User-Friendly Design

  • November 28, 2025
  • Review provided by G2

What do you like best about the product?
Easy to access, very user friendly. Very quick connectivity.
What do you dislike about the product?
nothing to dislike as of now. However if in future anything is there will inform surely.
What problems is the product solving and how is that benefiting you?
Travelling to long distances, physical meeting of customers. We connect over Zoom and get the meetings done.


    Farming

Effortless Recurring Meetings and User-Friendly Interface

  • November 27, 2025
  • Review provided by G2

What do you like best about the product?
If you have a re-occuring meeting you can use the same link each time, easy to use options within the program for changing view.
What do you dislike about the product?
To change certain options you need to go into seetings rather than quick access buttons
What problems is the product solving and how is that benefiting you?
With having offices spanning over a large distance it means we can collaborate without having to be in the one building and have a place where we can leave detailed notes on what everyone is doing and what plan ahead


    Syed S.

Effortless Meetings and Collaboration in One Place

  • November 26, 2025
  • Review provided by G2

What do you like best about the product?
I can join the meetings with in just one click, the audio and the video quality is very clear, and it works very good in slower internet. Everything that is chat, calls, meetings, and file sharing is in one place, which makes work easier and saves time.
What do you dislike about the product?
I feel sometimes Switching between chat, meetings, and calendar doesn’t always feel smooth. And sometimes it logs you out randomly, which is frustrating when you’re in a hurry.
What problems is the product solving and how is that benefiting you?
It helps me to do face to face conversation immediately and sharing the information for better understanding with screen sharing


    Pavan R.

Simple, Intuitive, and Reliable Experience

  • November 26, 2025
  • Review provided by G2

What do you like best about the product?
Simple, intuitive and reliable most of the times
What do you dislike about the product?
Transcripts and integrations with other software can be better
What problems is the product solving and how is that benefiting you?
Helps connect teams with each other reliably and consistently.


    Ananya V.

great time with zoom work place

  • November 26, 2025
  • Review provided by G2

What do you like best about the product?
good communication tools - meeting, chat,calls, and collaboration-into one unified platform .
What do you dislike about the product?
zoom workplace is very effcient ,one thing i dislike is that some advanced features feel scattered across menu,which can make them harder to locate quickly.
What problems is the product solving and how is that benefiting you?
zoom workplace solve the problem of scatterted communication by bringing meeting,calls, and collaboration tools into one unified platform.


    Fanny T.

Effortless Collaboration for Teams and Hybrid Meetings

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
1. Easy for collaboration between team member
2. Works well for hybrid meetings and cross-campus collaboration too.
What do you dislike about the product?
1. Message search sometimes misses older conversations.
2. Team Chat can feel crowded and hard to manage when many channel exist.
3. Notifications between chat, meetings, and email aren't always consistent.
What problems is the product solving and how is that benefiting you?
Easy Collaboration and update the news when someone post.


    Rishikkesh B.

All Meetings in One Place—Super Helpful and Convenient

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
Easy access to all the meetings. At one single place. Super helpful
What do you dislike about the product?
Can't access zoom links directly from Teams meeting links. Have to go to Zoom app on the phone
What problems is the product solving and how is that benefiting you?
Helping me grow in my business