Zoom Workplace Business is particularly handy when scheduling a meeting where people can choose their own time, as it still includes a link for the meeting to have a video call.
Zoom
Zoom Communications, Inc.External reviews
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Unified meetings have simplified scheduling and recording has improved internal collaboration
What is our primary use case?
Zoom Workplace Business is used for internal and external meetings. A typical scenario involves integration into calendar invites so that when meeting with a customer or internal stakeholder, a Zoom link is available immediately.
What is most valuable?
The best features Zoom Workplace Business offers include the recording function, which makes it easy to export the audio so that it can be shared elsewhere.
When using the recording function, the audio is typically shared internally, though it may happen externally from time to time if approved. The quality and ease of use are good.
It has always been easy to share screens or bring up a keynote that everyone can see very quickly when using Zoom Workplace Business.
Zoom Workplace Business has positively impacted the organization because by using the same solution, you always know that it is going to work. When people were using Slack, HipChat, Teams, or all of the other different varieties of options, it made it challenging to ensure that everyone was on the same page.
What needs improvement?
Zoom Workplace Business can be improved as the AI features have not been used very often, and it would be beneficial to see how they are utilized and the analysis that they can do.
It would be interesting if you could translate into multiple languages easily.
For how long have I used the solution?
Zoom Workplace Business has been used for six years.
What do I think about the stability of the solution?
Zoom Workplace Business is stable.
What do I think about the scalability of the solution?
There have never been any issues trying to use Zoom Workplace Business concurrently with hundreds of people, so it has been great in terms of scalability.
How are customer service and support?
Customer support for Zoom Workplace Business has not been utilized.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Years ago, several different solutions were used before, but the reason for the change is uncertain. It was a good improvement to use Zoom Workplace Business only.
What was our ROI?
The general impression is that whenever you purchase something from the AWS Marketplace, it is going to be a faster transaction that is more transparent, indicating a return on investment.
What's my experience with pricing, setup cost, and licensing?
The pricing, setup cost, and licensing were not negotiated, so those details are uncertain.
Which other solutions did I evaluate?
The names of the other options that were evaluated before choosing Zoom Workplace Business have been forgotten as it has been so many years.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Streamlined Team Communication and Collaboration
What do you like best about the product?
I really appreciate how Zoom Workplace has transformed my communication, making it much easier than before. Earlier, connecting with friends, family, and colleagues required meticulous planning and often travel, but now, with the quick video meeting feature, everything is just a click away. It has significantly improved my work efficiency through the seamless screen sharing and recording capabilities, enabling stress-free remote collaboration. I love that it combines video meetings, chat, screen sharing, and whiteboards all in one platform, which is incredibly beneficial for teamwork, making it fast and well-organized. The simple interface plays a big role in ensuring meetings run smoothly without any confusion. These features make Zoom Workplace incredibly valuable as they enhance communication, simplify teamwork, and enable effective collaboration from any location. The product offers better collaboration tools like breakout rooms and whiteboards, alongside a more stable video quality for larger meetings. All this contributes to making team communication more organized and efficient. Additionally, the initial setup was a breeze; installing it and creating an account took only a few minutes, with a simple interface that even new users can understand and start using without any confusion.
What do you dislike about the product?
{"Zoom Workplace struggles with poor internet connections.","The 40-minute limit on free group meetings is restrictive."}
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace simplifies communication and collaboration, making video meetings and screen sharing easy. It enhances team efficiency with features like whiteboards and breakout rooms, all while being user-friendly for seamless remote collaboration.
Outstanding Audio and Video Quality with User-Friendly Features
What do you like best about the product?
The audio and video quality is easily the best among chat apps. I also appreciate features such as screen sharing, chatting with attendees, and the overall user-friendly experience.
What do you dislike about the product?
The main drawback is, of course, the time limitation imposed on the free version. Additionally, notifications occasionally fail to reach all users.
What problems is the product solving and how is that benefiting you?
In my opinion, Zoom Workplace has addressed certain technical issues, such as reducing the waiting time before meetings. Additionally, I found that security was an important concern, and I believe they have taken steps to improve it.
Effortless to Use with Impressive AI Features
What do you like best about the product?
ease of use and new AI features are good
What do you dislike about the product?
I don't dislike anything about zoon workplace
What problems is the product solving and how is that benefiting you?
You can schedule meetings, AI companion can instantly capture key notes for you and answer questions. I also use it for conducting webinars
Effortless Access and User-Friendly Design
What do you like best about the product?
Easy to access, very user friendly. Very quick connectivity.
What do you dislike about the product?
nothing to dislike as of now. However if in future anything is there will inform surely.
What problems is the product solving and how is that benefiting you?
Travelling to long distances, physical meeting of customers. We connect over Zoom and get the meetings done.
Using Zoom Requires heavy usage of PC resources and it does not integrate so well with M365
What do you like best about the product?
It is more matured compared to Teams. Whiteboard, AI tools are very nicely integrated and the functionality is logical and easy to understand.
What do you dislike about the product?
It does not integrate with Outlook and M365 smoothly. The most drawback is that it is very heavy on resources. When Zoom starts, all my other apps slows down. Even to set up a meeting with the Outlook plug-in, it take quite a bit of effort and PC resources.
What problems is the product solving and how is that benefiting you?
Please review my cons. I have stopped using Zoom for those reasons.
Effortless Recurring Meetings and User-Friendly Interface
What do you like best about the product?
If you have a re-occuring meeting you can use the same link each time, easy to use options within the program for changing view.
What do you dislike about the product?
To change certain options you need to go into seetings rather than quick access buttons
What problems is the product solving and how is that benefiting you?
With having offices spanning over a large distance it means we can collaborate without having to be in the one building and have a place where we can leave detailed notes on what everyone is doing and what plan ahead
Zoom Is Great for Calls, But Workshop Integration Needs Improvement
What do you like best about the product?
Not working on zoom to make it tested and I think , just use zoom as call , you can make offer or free trial and I will test it 😉 thanks
What do you dislike about the product?
, no I like zoom as application but not contact workshop
What problems is the product solving and how is that benefiting you?
But I think , if zoom as well as good workshop, you can hear it, but what happened, no one speak about it , nit like MVP, AWS, GOOGLE ALSO SLACK, THUS APPLICATIONS ALREADY NAKE DEFFRANCE SO ALL USE IT
AI Tools Are Outstanding
What do you like best about the product?
The AI tools assist me in explaining exactly where to click. I can draw over things.
What do you dislike about the product?
That I loose functionality when someone shares their screen on a tablet
What problems is the product solving and how is that benefiting you?
This tool assists me in onboarding new clients and keeping existing customers updated.
Convenient for Basic Calls, But Lacks Advanced Features for Market Research
What do you like best about the product?
On a basic level zoom workplace gets the job done for basic video conference calls or seminars etc. you can invite an unlimited number of people and you can join by app or browser and dial in which is convenient on the go.
What do you dislike about the product?
It does not have the same functionality of some other platforms like discuss.io which offers back room capabilities and live tech support which is indispensable in my own industry - market research.
What problems is the product solving and how is that benefiting you?
Allows us to gather in teams or 1:1 calls to discuss important matters whether scheduled ahead of time or on the spot as hoc meetings.
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