Zoom helps consolidate communications, connect people, and improve collaboration in the boardroom, classroom, operating room, and everywhere in between.

    Overview

    Zoom Workplace helps enable more meaningful teamwork by bundling Zoom AI Companion, Team Chat, Phone, Meetings, Whiteboard, and more. An all-in-one solution for internal and external communications and collaboration powered by AI can help you save time, reduce costs, and increase productivity. Choose the right plan for your unique needs, scale to support growth, and customize with optional add-ons. View Zoom Workplace plans and capabilities here - https://www.zoom.com/en/products/collaboration-tools/ 

    Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that support customer loyalty. To learn more about Zoom products, visit our website https://zoom.us .

    For custom pricing, EULA, or a private contract, please contact sales (https://www.zoom.com/en/contact/contact-sales/ ) for a private offer.

    Highlights

    • Zoom Workplace: Enhance the way you work with integrated workflows across Zoom products and third-party apps. Help simplify management with a single admin portal.
    • Zoom Contact Center: Intelligent self-service and routing. Designed to provide instant, accurate resolution 24/7 and reduce call volume with a conversational AI chatbot.
    • Complementary products: Add Zoom Revenue Accelerator to help improve collaboration among sales teams and promote customer engagement.

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    Zoom Workplace Business Plus
    Up to 100 users
    $53,440.00

    Vendor refund policy

    If you cancel, you will not be billed for any additional terms of service, and service will continue until the end of the current Subscription Term. If you cancel, you will not receive a refund for any service already paid for. Additional Support: Zoom Technical Support - https://support.zoom.us/hc/en-us/articles/201362003-Contact-Zoom-Support  Zoom Community - https://community.zoom.com/ 

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Search our knowledge base, troubleshoot issues, or sign in with your Zoom account to open a support ticket.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    9996 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Janine F.

    It is hard on resources with Legacy components

    Reviewed on Dec 20, 2024
    Review provided by G2
    What do you like best about the product?
    I like the idea of everyone being able to get together at one time.
    What do you dislike about the product?
    It uses way too much ram and memory on my PC. This leads to distorted sound and choppy connection when trying to share my screen etc
    What problems is the product solving and how is that benefiting you?
    It is a central place for 1:1's and round robin coaching with the sales team.
    Jerry P.

    facilidade nas reuniões

    Reviewed on Dec 20, 2024
    Review provided by G2
    What do you like best about the product?
    a preticidade que toda a intregação gerada no ambinete de trabalho tronando facila comunicação
    What do you dislike about the product?
    Muitas vezes a versao web é complicada de usar
    What problems is the product solving and how is that benefiting you?
    comunicação entre setores na empresa
    Jessy S.

    Zoom Workplace review

    Reviewed on Dec 18, 2024
    Review provided by G2
    What do you like best about the product?
    It allows a seamless connectivity and a great interface
    What do you dislike about the product?
    The restriction on the total number of people who can join
    What problems is the product solving and how is that benefiting you?
    Remote and Hybrid Work Setup
    Problem: Remote and hybrid work environments present logistical issues for businesses, such as ensuring consistent communication, maintaining company culture, and providing employees with the tools they need to be productive from anywhere. Solution: Zoom Workplace supports seamless remote work by offering high-quality video conferencing, team messaging, and a collaborative environment that works on any device. It's designed for distributed teams, ensuring they can meet, brainstorm, and work together no matter where they are. Benefit: This provides flexibility for employees and helps employers maintain operational efficiency and engagement even with a decentralized workforce.
    Gagan V.

    The Incredible Online Meeting software

    Reviewed on Dec 17, 2024
    Review provided by G2
    What do you like best about the product?
    Although the Zoom workplace has several awesome feature but one which I like is its whiteboarding. Zoom whiteboard give very smooth user experience, team can contribute collaboratively with a whiteboard file.
    What do you dislike about the product?
    My over all experience was good with Zoom so there is not any point to mention here.
    What problems is the product solving and how is that benefiting you?
    In other meeting platforms, whiteboarding is very complicated topic, Zoom makes it very easier for user to use it in a very smooth and efficient manner.
    Siboniso N.

    It's much convenient and reduces paperwork including systematic recording of discussions held

    Reviewed on Dec 17, 2024
    Review provided by G2
    What do you like best about the product?
    Its convinient and reduces incurring expenses,Easy of use
    What do you dislike about the product?
    Nothing i have noted tha could result in dislike
    What problems is the product solving and how is that benefiting you?
    Saves time and bring innovative ways in adapting to daily business activities
    View all reviews