Zoom
Zoom Communications, Inc.External reviews
10,059 reviews
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External reviews are not included in the AWS star rating for the product.
Streamlines Meetings with Effortless Setup
What do you like best about the product?
I find Zoom Workplace incredibly valuable for holding business meetings, especially because it effectively eliminates the need for physical meetings when urgent communication is required across long distances. I love how easy it is to use and how well-organized it is, which greatly contributes to the efficiency of starting and managing meetings. The freedom to turn the camera on and off provides flexibility and comfort during calls. Additionally, I appreciate how quickly I can set up meetings, as it significantly reduces preparation time. The initial setup of Zoom Workplace was straightforward and intuitive, making it accessible without requiring extensive technical knowledge.
What do you dislike about the product?
It's a great tool, I have nothing to hate about zoom
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to facilitate urgent communication across distances, avoiding physical meetings. It's easy to set up, saves time in organizing meetings, and allows flexible camera control, enhancing business meeting efficiency and organization.
Effortless Meeting Management and Seamless Integration
What do you like best about the product?
Meeting Efficiency: AI-driven summaries and highlights mean you can catch up quickly if you join late or miss a session.
Task & Workflow Management: Built-in task tracking and integration with calendars help teams stay organized.
Cross-Platform Integration: Works with Gmail, Outlook, Google Calendar, and Microsoft Calendar, so it fits into existing workflows.
Scalability: From free basic plans to enterprise-level bundles, it adapts to different team sizes and budgets.
Task & Workflow Management: Built-in task tracking and integration with calendars help teams stay organized.
Cross-Platform Integration: Works with Gmail, Outlook, Google Calendar, and Microsoft Calendar, so it fits into existing workflows.
Scalability: From free basic plans to enterprise-level bundles, it adapts to different team sizes and budgets.
What do you dislike about the product?
Zoom Workplace is feature-rich and reliable for meetings, but its downsides include cost, complexity, occasional performance issues, and overlapping tools that may not add much value if your team already uses alternatives. The least helpful aspects are often the ones outside its core strength—video meetings—such as chat, mail, and whiteboards, which can feel redundant compared to specialized apps.
What problems is the product solving and how is that benefiting you?
Efficiency Boost: Less time wasted switching apps or catching up on missed meetings.
Better Collaboration: Shared docs, whiteboards, and clips make teamwork smoother.
Clarity & Accountability: Automated meeting notes and task tracking ensure follow-through.
Scalability: Works for small teams and scales up to enterprise needs.
Employee Focus: By reducing repetitive tasks, employees can focus on higher-value work.
Better Collaboration: Shared docs, whiteboards, and clips make teamwork smoother.
Clarity & Accountability: Automated meeting notes and task tracking ensure follow-through.
Scalability: Works for small teams and scales up to enterprise needs.
Employee Focus: By reducing repetitive tasks, employees can focus on higher-value work.
Reliable Collaboration and Seamless Outlook Integration
What do you like best about the product?
I really like that Zoom as it offers video conferencing that I use quite a lot, chats and can use as a great collaboration tool. I have noticed that it's reliable with even large groups. Also, it works well with outlook that is a plus. apart from workplace, I use zoom at my professional year group meetings. I think it's ideal for daily collaboration between virtual teams.
What do you dislike about the product?
It works well with tools like Outlook and Slack, but if you have older systems or custom workflows, getting everything connected is a bit tricky.
What problems is the product solving and how is that benefiting you?
For me, zoom workplace assists by bringing everything into one platform. Instead of juggling separate apps for video calls, email, calendar, and screen sharing, I can do it all in one place. For uni work, this means I can join virtual classes, share my screen for group projects, and even record sessions without switching tools. It saves time, keeps things organized, and makes collaboration way less stressful.
Versatile Tool for Academics and Meetings
What do you like best about the product?
I appreciate Zoom Workplace for its ability to enhance my experience in multiple settings, like attending university lectures and conducting meetings. The blur background feature is a standout, as it provides a professional appearance even when I am in less-than-ideal environments, preventing any embarrassment from messy surroundings. I find the meeting recording feature extremely beneficial, especially as a student, since it allows me to revisit lectures at convenient times, ensuring I don't miss important information. The control Zoom Workplace offers, such as the ability to manage participants and mute individuals, is very useful, making the platform feel versatile and well-structured. Additionally, the overall seamlessness of Zoom Workplace contributes to a smooth and efficient meeting experience, which I highly value.
What do you dislike about the product?
I find the user interface of Zoom Workplace could be improved. Specifically, the chat function can be moved anywhere across the screen, which I find annoying because it tends to interfere with the main meeting screen. It would be better if the chat had a dedicated space or at least didn't overlap with the meeting visuals.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to attend university lectures and meetings, benefiting from features like background blur to avoid embarrassment, and meeting recordings to catch up on missed classes.
Very easy to use and practical
What do you like best about the product?
It is very easy to use and, moreover, it offers many advantages that save me a lot of time. For example, it is very helpful for me to attend to customers daily without needing to travel, which allows me to provide better support from where I am.
What do you dislike about the product?
that when you try to connect to a room many times it kicks me out of the application and the audio quality drops
What problems is the product solving and how is that benefiting you?
It is very helpful for me to maintain daily communication with clients, as I don't have to leave the office to do so.
Great for Staying Connected Anywhere
What do you like best about the product?
This app helps me connect with people I cannot meet in person.
What do you dislike about the product?
Occasionally, I experience some server issues while on a call.
What problems is the product solving and how is that benefiting you?
Connecting Instantly to my teammates
Reliable and All-in-One Collaboration Platform for Teams
What do you like best about the product?
Zoom Workplace provides a seamless and reliable platform for collaboration. I really appreciate how well it integrates meetings, chat, whiteboards, and document sharing all in one place. The user interface is intuitive, making it easy for both beginners and experienced users to navigate. It’s also very stable, even with large participant groups, and the audio/video quality is consistently clear.
What do you dislike about the product?
While Zoom Workplace works very well overall, it can sometimes consume a lot of system resources during long video calls. Occasional updates also change menu placements, which can temporarily confuse users. Additionally, more built-in analytics and deeper third-party integrations would make it even better for business use.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has simplified team collaboration by bringing meetings, chat, and file sharing together in one place. It eliminates the need to switch between multiple tools, saving both time and effort. The platform has improved productivity by making communication faster and more organized, especially for hybrid and remote teams.
No nonsense, just works.
What do you like best about the product?
What I like best about Zoom Workplace is how everything feels quick and easy instead of some overloaded “professional” mess. You just jump in, talk, share stuff, and get things done without thinking about ten different buttons. It keeps meetings smooth, the layout is clean, and it doesn’t slow you down. It feels like a tool that actually helps instead of getting in the way.
What do you dislike about the product?
What I dislike about Zoom Workplace is how it sometimes feels a bit bloated. Too many features you never touch, random updates, and if your internet slips even a little, it loves to lag or freeze right when you need it most.
What problems is the product solving and how is that benefiting you?
Zoom Workplace keeps everything in one place meetings, chat, files so I don’t waste time switching apps. It just makes work smoother and simpler.
Zoom Workplace: A Reliable Solution for Client Meetings Across Remote Locations
What do you like best about the product?
I find Zoom Workplace incredibly effective for reaching my clients across British Columbia and Canada, even those in remote locations. The connectivity it provides is outstanding, allowing me to easily connect with anyone in any province, regardless of different time zones. I appreciate its efficiency features like screen sharing and virtual backgrounds, which are very effective in making me look professional, especially when working from sometimes messy home environments. These features enable me to present myself and my work in a more polished and professional manner. Additionally, the integration of Zoom with tools like CRM software, Salesforce, and Microsoft Outlook makes my workflow seamless.
What do you dislike about the product?
I found the initial setup of Zoom Workplace challenging because the person who guided me through it was not very effective. Another issue I faced was the difficulty in finding my Zoom ID, which I consider a challenge.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to efficiently connect with clients across Canada, overcoming remote location challenges. Its virtual background and screen-sharing features make meetings more professional and presentable.
Effortless Meetings and Smooth Screen Sharing with Zoom Workplace
What do you like best about the product?
Zoom Workplace is straightforward to use and dependable for official meetings. It also performs well for online classes and casual calls, with a clean, intuitive user interface. Additionally, the screen sharing feature operates very smoothly. I frequently use zoom for my weekly classes and for meetings with my mentors and team.
What do you dislike about the product?
At times, the app takes longer than expected to load or reconnect, which can be inconvenient. Updates are released a little too often, and this occasionally disrupts my ability to join meetings quickly when I need to. Additionally, the screen sharing feature tends to take a while to start up. Contacting customer support at times feel a bit too lengthy of task with a long wait time when a new problem arises.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has been a great help for my online classes and group projects. It is extremely convenient for both remote work and learning environments.
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