Zoom
Zoom Communications, Inc.External reviews
10,059 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom always gives me a wow experience. It gave me confidence to schedule international calls.
What do you like best about the product?
Uninterrupted time with client. The clarity of voice is guaranteed while using Zoom as compared to others.
What do you dislike about the product?
Internet is a must. In case of no internet or power outage,then there is no call. This is a big problem in some areas.
What problems is the product solving and how is that benefiting you?
Small group meetings.
The ease of organizing meetings
The ease of organizing meetings
Good Software for Video Meetings.
What do you like best about the product?
Good user interface with ease of work flow and a better user experience.
Easy to use UI with a bunch of options like schedule a meeting and screen sharing.
Easy to use UI with a bunch of options like schedule a meeting and screen sharing.
What do you dislike about the product?
Unlike google meet it has some restrictions which made me switch from zoom to google meet, like the max numbers if participant
What problems is the product solving and how is that benefiting you?
Zoom made my work life so much easier with better connectivity for meetings.
Best way to conduct online meetings
What do you like best about the product?
Easy to login, doesn’t require a login. Can flip between screen share and camera-views easily.
What do you dislike about the product?
Nothing major. I feel Microsoft teams will just absorb video conferencing in the future in my company as it also does video meetings. Not sure if zoom integrates w chat tools well to minimize that but in general it won’t make sense to use a video conf tool that’s not connected to the main company chat.
What problems is the product solving and how is that benefiting you?
Remote meetings and collaboration
My goto tool for video conferencing!
What do you like best about the product?
Zoom is very fluid, and can be used anywhere. Team members not near a computer can use the call in feature from wherever they are situated- international or domestic. You can file-share with your group, record all calls. You can set up recurring calls, send out calendar invites from the app without you having to resort to using another platform.
What do you dislike about the product?
Zoom is a great tool. The free version limits your calls to about 40 minutes. It's best to invest in the full version. It's worth the investment.
What problems is the product solving and how is that benefiting you?
Zoom has bridged the gap in meeting sessions. You no longer need to meet "in person" . You can meet virtually from wherever you are, the car, park, beach, back yard, overseas, grocery store.. It has made it easier to get all team members together. You can even use the screen sharing system to collaborate on presentations.
Recommendations to others considering the product:
Zoom is very reliable and provides a great user experience, even if you are a novice.
Zoom: Easy, Reliable Video Calls for Everyone
What do you like best about the product?
What I like best about Zoom Workplace is how easy and smooth it makes virtual meetings, with great video quality and simple features that anyone can use.
What do you dislike about the product?
What I dislike about Zoom Workplace is that it can be resource-heavy, sometimes causing slowdowns or connection issues, especially during larger meetings.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of remote collaboration by making virtual meetings easy and accessible. It benefits me by enabling smooth communication with teams, no matter where everyone is located.
Recommendations to others considering the product:
Salute to the zoom team only
Best Communication Tool
What do you like best about the product?
Its easy and efficient interface always attracts me . I have used it for video as well as audio meetings and it goes along so well.
What do you dislike about the product?
Its a great plateform for meetings and i didn't see any drawback. Nothing to dislike.
What problems is the product solving and how is that benefiting you?
Meetings and trainings
Recommendations to others considering the product:
Highly recommended
My Zoom Workplace Experience in 2025
What do you like best about the product?
What’s most helpful about Zoom Workplace is the multi platform consistency of settings and program stability which works for video conferencing. Features a low latency video stream as well on mobile as on the computer and able to facilitate learning and screen sharing with ease and integrated well
What do you dislike about the product?
There’s not much that I dislike however zoom could improve with its auto closed captioning system
What problems is the product solving and how is that benefiting you?
The problems that Zoom Workplace solving is with the latency and lag problems we had with Skype so we switched to using Zoom for improved stability and strength in our videoconferencing app with phone pc and multiple form factors.
Recommendations to others considering the product:
If you’re looking for videoconferencing that can be live-streamed recommendations is zoom
Good tool for conferencing and Video meeting
What do you like best about the product?
If we use Zoom App in mobile it will send notification before the meeting starts , its a good option
What do you dislike about the product?
Some times while switch on the video it may take some time or its not clearly visible to the another person, please fix it asap
What problems is the product solving and how is that benefiting you?
Awesome tool for conference and official meetings
Zoom Platform
What do you like best about the product?
Zoom can generate a unique link to everyone invited to a meeting. This link is accessibly only to those who receive it which is great in order to prevent cybersecurity.
What do you dislike about the product?
Zoom dislikes, the settings are a little hard to get used to. They are not as user friendly as I imaged them to be. Some of these zoom setting examples would be changing the host or muting the audio for attendees.
What problems is the product solving and how is that benefiting you?
Zoom is allowing the world to get connected since it allows over 100 users to stay in touch with the click of a link. You're able to see everyone's faces and not just a few, which is great for engagement and participation purposes.
Reliable, accessible, and flexible video conferencing
What do you like best about the product?
Support for a native linux client made this product stand out. They offer native clients for all OSs and a web client. Sophisticated features if you need them, but above all the quality is reliable.
What do you dislike about the product?
Interface not quite as elegant as gotomeeting but I'm sure it will improve over time. Just an aesthetic complaint, doesn't affect functionality.
What problems is the product solving and how is that benefiting you?
We use audio and video conferencing with customers across the globe, as well as internally. We had been using another platform that was easy to use but had inconsistent quality. The main bonus with Zoom is that the quality has been reliable and that makes us confident putting it in front of our customers.
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