Zoom
Zoom Communications, Inc.External reviews
10,059 reviews
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External reviews are not included in the AWS star rating for the product.
Seamless Connectivity, Yet Performance Hiccups
What do you like best about the product?
I appreciate Zoom Workplace for its simplicity and ease of use, which makes it a seamless tool for conducting online meetings, project discussions, and team coordination. It allows me to stay connected with my colleagues and clients effectively. The smooth connection and reliable screen sharing features greatly facilitate teamwork and enhance productivity. Zoom Workplace has solved the problem of lengthy back-and-forth communications by enabling quick communication with my team. The initial setup was incredibly straightforward—just install, sign in, and it's ready to use. I've found it to be a better alternative in terms of stability and features compared to the previous tool we used, Google Meet. Additionally, its compatibility with Google Calendar and Gmail for scheduling and communication integrates well into my workflow.
What do you dislike about the product?
Sometimes the video quality drops during calls, and I feel the app could be a bit lighter and faster.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for online meetings and project discussions, simplifying team coordination and quick communication without lengthy messages.
Perfect for All Meetings and Presentations
What do you like best about the product?
Suitable for all kinds of meetings and presentations.
What do you dislike about the product?
There is a large amount of data required both at the beginning and throughout the meetings.
What problems is the product solving and how is that benefiting you?
The meetings feature is useful and helps keep everyone organized. It makes it easier to coordinate with my team and ensures that we stay on track with our tasks.
The Most Reliable All-In-One Collaboration Platform
What do you like best about the product?
Zoom Workplace has evolved far beyond video conferencing. The unified platform—combining meetings, chat, whiteboarding, and team collaboration—makes it incredibly easy to manage day-to-day communication in one place. The meeting quality is consistently excellent, even with low bandwidth, and features like smart summaries, noise cancellation, and breakout rooms significantly improve productivity. The UI is clean, intuitive, and easy for both technical and non-technical users.
What do you dislike about the product?
Occasionally, the chat and workspace features feel less integrated compared to the core meeting experience. The file-sharing capabilities could be more robust, and switching between chats and meetings can sometimes feel a bit clunky. However, these are minor compared to the overall reliability.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has streamlined how our teams collaborate whether working remotely, hybrid, or onsite. It’s reduced meeting friction, improved async communication with smart recaps, and made onboarding smoother for new employees. Cross-functional collaboration is much faster now, and customer calls run with zero hassle.
Great way to connect with teams and clients face-to-face
What do you like best about the product?
Having the ability to connect with both teams and clients is something I really value.
What do you dislike about the product?
I can't really find any issues with it, aside from perhaps the price.
What problems is the product solving and how is that benefiting you?
Being able to meet with people face-to-face without traveling
Zoom Wrokplace Makes Remote Work So Easy
What do you like best about the product?
Zoom Workplace is very user-friendly. I use this software on a daily basis for my work and business. It offers different ways of useful integrations, such as Gmail and Google Calendar, which effectively connect with daily workflows. I liked the additional tools and add-ons that support preparation for meetings and the sharing of materials. The continued innovative features are relatively easy to use.
It is designed for quick and seamless deployment. It is compatible across devices without complex setup or technical knowledge.
It provides reliable and responsive customer support, including chat. It's 24/7 support, prompt issue resolution.
It is designed for quick and seamless deployment. It is compatible across devices without complex setup or technical knowledge.
It provides reliable and responsive customer support, including chat. It's 24/7 support, prompt issue resolution.
What do you dislike about the product?
While the software is impressive, it often lags during video and audio calls when the network connection is unstable. Background noise is not properly handled.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses several key communication and collaboration challenges.
It's chat, meetings, phone, and whiteboard tools in one platform, reducing the need to switch between multiple apps.
It enables connection between on-site and remote employees.
It makes meetings more efficient with smart recording and AI companion.
It enhances collaboration with real-time file sharing, chat, and video conferencing.
It improves productivity through integrated communication tools.
It reduces costs by consolidating multiple software into one platform.
It's chat, meetings, phone, and whiteboard tools in one platform, reducing the need to switch between multiple apps.
It enables connection between on-site and remote employees.
It makes meetings more efficient with smart recording and AI companion.
It enhances collaboration with real-time file sharing, chat, and video conferencing.
It improves productivity through integrated communication tools.
It reduces costs by consolidating multiple software into one platform.
Seamless Collaboration, Needs Better AV Quality
What do you like best about the product?
I appreciate Zoom Workplace for its ability to enable seamless work with international partners, significantly reducing travel costs and improving efficiency. The platform's capability to facilitate conversations with multiple people simultaneously is a feature that I particularly value. Additionally, the rooms feature in Zoom Workplace stands out as it allows for dividing large groups into smaller ones, fostering more effective work and collaboration. I also found the initial setup of Zoom Workplace to be very easy, which was an added benefit that made the transition smooth and user-friendly.
What do you dislike about the product?
I find the sound and video quality lacking and believe they could be significantly improved. I think system updates might help address these issues.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for seamless collaboration with international partners, reducing travel costs and improving efficiency. The rooms feature enhances teamwork by facilitating group breakouts.
Smooth Communication, Stellar Features
What do you like best about the product?
I find Zoom Workplace exceptionally easy to use, which makes the experience seamless for anyone, irrespective of their technical proficiency. The setup was hassle-free, making the transition smooth. I truly appreciate the reliable connection that it provides, allowing for uninterrupted communication even during important discussions. The video and audio quality are outstanding, ensuring clarity in communication. The collaboration features are particularly helpful, with tools like screen sharing and breakout rooms enhancing team interactions significantly. The chat and whiteboard tools further enrich the collaborative experience, making group sessions more productive. Overall, Zoom Workplace is a reliable tool that has greatly facilitated and streamlined the way I communicate and collaborate professionally.
What do you dislike about the product?
I sometimes experience connection drops or audio lags, which can be particularly troublesome during large meetings. Additionally, I find that file sharing and calendar integration could be smoother, which would enhance the overall user experience.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to enable smooth communication, save travel time, and enjoy its easy, reliable, and high-quality video/audio connections with helpful collaboration features like screen sharing and breakout rooms.
Effortless Integration and User-Friendly Interface
What do you like best about the product?
Zoom is very easy to implement in any system, easy to use because of simple interface. Our team is using very frequently in a day.
What do you dislike about the product?
Customer service is poor and we found it hard to reach a human agent for customer support
What problems is the product solving and how is that benefiting you?
Through Zoom team members are connecting instantly from anywhere any place.
All-in-One Collaboration Made Effortless with Zoom Workspace
What do you like best about the product?
Zoom Workspace brings together meetings, chat, calander, whiteboard, and file sharing in one platform. It's easy to use and the AI companion helps summarise meetings and boost productivity.
What do you dislike about the product?
It's easy to use and I haven't faced any issue. It's working smoothly.
What problems is the product solving and how is that benefiting you?
It helps us collaborate better across teams by combining communication and productivity tools in one place. This saves time, reduces email clutter, and improves remote work efficiency.
All-in-One Collaboration That Keeps Teams Connected and Productive
What do you like best about the product?
I can chat, meet, and share files all in one place, which makes teamwork so much smoother.
The integration with other tools and the reliability of video calls really help keep everyone connected and productive, no matter where they’re working from
The integration with other tools and the reliability of video calls really help keep everyone connected and productive, no matter where they’re working from
What do you dislike about the product?
One thing I dislike about Zoom Workplace is that it can sometimes feel a bit overwhelming with so many features and settings to navigate. It takes a little time to get used to where everything is.
What problems is the product solving and how is that benefiting you?
It saves time because I don’t have to switch between multiple apps or wait for people to be in the office to collaborate. Meetings are quick to set up, the video and audio quality are reliable, and features like screen sharing and breakout rooms make teamwork feel almost like being together in person. Overall, it’s helped improve productivity, reduce confusion, and make daily communication smoother and more flexible.
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