Zoom
Zoom Communications, Inc.External reviews
10,059 reviews
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External reviews are not included in the AWS star rating for the product.
Effortless Setup and Role Management
What do you like best about the product?
Setting it up was quick and easy, and assigning high-level roles is also straightforward.
What do you dislike about the product?
This software uses a lot of computer resources and, if you're on a laptop, it also drains the battery quickly.
What problems is the product solving and how is that benefiting you?
This platform is excellent not only for holding informative meetings but also for delivering training sessions.
Integrates Teams Effortlessly, Needs Device Consistency
What do you like best about the product?
I absolutely love the whiteboard feature in Zoom Workplace because it significantly enhances collaboration and project-solving among our teams. It allows us to map ideas, design workflows, and visually express complex concepts seamlessly on the same platform, negating the need for third-party tools. I also admire that projects can be managed on a single platform, streamlining our team's activities. Furthermore, the ease of the interface helps reduce training time, making it user-friendly. The superior reliability and performance of meetings in Zoom Workplace compared to Microsoft Teams are impressive. Additionally, the setup process is incredibly simple, and the Single Sign-On (SSO) functionality is commendable, contributing to the overall ease of use.
What do you dislike about the product?
I find the lack of cross-platform consistency in Zoom Workplace troublesome. Features related to task management and workspace view behave differently across desktop, mobile, and web platforms. This inconsistency can disrupt workflow and necessitates users to adjust their expectations based on the device they are using.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to solve fragmented communication with instant meetings, integrating tools like chat, email, and whiteboards, improving collaboration and project management across our team.
Zoom is the way to go for online meetings and lectures.
What do you like best about the product?
Zoom does not require a lot of data and is user friendly.
What do you dislike about the product?
So far nothing. It is very convenient for work and learning.
What problems is the product solving and how is that benefiting you?
Zoom bridges the gap by bringing people around the world closer.
A Smooth, Integrated, and Intuitive Workspace Solution
What do you like best about the product?
Zoom Workplace is incredibly user-friendly, and its ease of use makes daily collaboration simple for everyone on the team. The ease of implementation is another major advantage getting started and onboarding new users is quick and straightforward. Their customer support is responsive and helpful whenever assistance is needed. We use Zoom very frequently, and its stability and reliability make the frequency of use effortless. It also offers a wide number of features from meetings and chat to whiteboards and integrations which enhances productivity. Additionally, the ease of integration with other business tools makes it easy to fit Zoom into our existing workflows.
What do you dislike about the product?
Some advanced features are hidden behind higher-tier plans, so smaller teams may miss out unless they upgrade
What problems is the product solving and how is that benefiting you?
Zoom Workplace has helped solve many of our communication and collaboration challenges by bringing everything into one unified platform. It eliminates the need for multiple tools by combining meetings, chat, calls, whiteboards, and file sharing in a single workspace. This has improved team alignment and reduced delays in communication. It also solves the challenge of working with distributed teams allowing us to collaborate seamlessly regardless of location. The reliable video and audio quality reduce meeting disruptions, and the integrations with other business apps streamline our workflow. Overall, it saves time, boosts productivity, and makes remote and hybrid work much more efficient.
Effortless Client Communication, Intuitive Dashboard
What do you like best about the product?
I really appreciate how the Zoom Workplace dashboard is designed to be very user-friendly. Its simplicity makes it easy for anyone to understand and navigate, even for first-time users. This ease of access and user interface are crucial for me, especially when dealing with clients, as it helps bridge any communication gaps effectively. I also found the initial setup process to be very straightforward, which is a great advantage because it saves time and reduces the hassle usually associated with setting up new software. Overall, I find Zoom Workplace to be an intuitive and practical tool for communication.
What do you dislike about the product?
Nothing much to dislike
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to bridge communication gaps with clients. Its intuitive dashboard is easy for first-time users, simplifying setup and enhancing user experience.
Reliable for webinars and group meetings
What do you like best about the product?
Easiness of connecting many people simultaneously.
Also webinars held in zoom are always smoothly held, whatever I have attended.
Also webinars held in zoom are always smoothly held, whatever I have attended.
What do you dislike about the product?
Finding certain details or settings takes some time on zoom. Also some popups when trying to enter a meeting can be a bit annyoing.
What problems is the product solving and how is that benefiting you?
Can easily set a call with potential client or partner company even if they are not using zoom.
Effortless Meetings with Great Collaboration Tools
What do you like best about the product?
I love how Zoom Workplace facilitates easy meeting notes using AI, which significantly enhances the productivity of my meetings. The capability to conduct meetings with a large number of participants seamlessly is a standout feature that I appreciate greatly. Furthermore, I find the annotation and live sharing functionalities incredibly useful during meetings, as they ensure easy collaboration and effective communication. The initial setup of Zoom Workplace was straightforward and user-friendly, allowing my team to get started without any hassle.
What do you dislike about the product?
I find the meeting access feature in Zoom Workplace to be a bit difficult. It would be more efficient if a single link click could open the meeting without additional steps.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for easy meeting notes with AI and enjoy large meetings with features like annotations and live sharing for easy collaboration.
Streamlined Collaboration with Robust AI Companion
What do you like best about the product?
I love how Zoom Workplace combines video meetings, team chat, whiteboarding, and document creation into a unified collaboration platform. This integration helps me manage virtual meetings, day-to-day communications, and real-time collaboration effortlessly, making my workflow more streamlined and less dependent on multiple tools. The AI Companion in Zoom Workplace is incredibly valuable, as it automatically generates meeting summaries, drafts messages and documents, and organizes tasks, leading to higher productivity and clarity on projects. I appreciate its reliable performance and intuitive design, which supports both hybrid and remote work, facilitating cohesive and efficient teamwork. Moreover, I find the AI-driven features of Zoom Workplace, like creating automatic action items and drafting content, save time and keep my work well-organized. The initial setup was painless, with an easy installation process and user-friendly onboarding, making it quick and hassle-free to start using its features. Overall, it’s a robust and reliable all-in-one platform that streamlines my daily work with its great AI features.
What do you dislike about the product?
While Zoom Workplace is powerful, there are a few areas that could improve. The interface, at times, feels cluttered and new users may have a bit of a learning curve. AI summaries are helpful but occasionally miss small details. Switching between tools like chats, docs and whiteboards could be smoother. Tuning these aspects would make the experience even more seamless.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to centralize video meetings, chat, whiteboarding, and document creation, boosting communication and productivity. The AI Companion enhances workflow efficiency by summarizing meetings, organizing tasks, and drafting content, greatly reducing tool-switching and integrating seamlessly with other software.
Seamless Video Calls with Crystal-Clear Quality
What do you like best about the product?
Its seem less latency free video call session together with its easy screen share ability. Clear video and voice quality. Utilizing it daily for external client call.
What do you dislike about the product?
Nothing so far to dislike. Haven't faced any kind of glitch or issue so far.
What problems is the product solving and how is that benefiting you?
We needed an easy to use not so complicated software to host aur client calls without any interruptions.
Effortless Screen Sharing and Excellent Audio-Video Quality
What do you like best about the product?
Easy to use. easy to share screen. good sound and Video Quality.
using it almost everyweek.
using it almost everyweek.
What do you dislike about the product?
not all corporate are authorizing it.
sometimes need to use different tools.
sometimes need to use different tools.
What problems is the product solving and how is that benefiting you?
very easy tools to connect to remote computer for controlling and troubleshooting issue.
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