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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

2 AWS reviews

External reviews

10,059 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Vivek D.

Reliable and easy-to-use video conferencing, with great new AI features

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
Zoom workplace is one of the best meeting place which I have used and features I like most about zoom are as follows:
1) Its inbuilt white board which remove users reliance on external software.
2) Meet recording feature is also good for sharing high quality video of meet.
3) The calendar inside app makes it really easy to manage the sessions and plan the future tasks
4) Recent AI companinon feature is good as well it supports user to manage current session
5) Security and control over access of session is really good for large groups
6) Begineer friendly and easy to use platform
What do you dislike about the product?
Zoom provides really less flexibility for free users like:
1) 40 minutes group meetings for free users
2) Also the zoom cloud storage is only available for paid users and platform does not has option to connect to external storage provider which makes it inconvinent to share recorded sessions
What problems is the product solving and how is that benefiting you?
As a professional working in remote setup its tough to manage multiple schedule multiple session and keep track of them. But with zoom it becomes really easy to schedule online meets and manage them accordingly. Also the set of tools which zoom provides for meetings is good for e.g. whiteboard, AI companion, meet recording this makes experience unmatchable and you dont have rely other software for this features. Zoom is good for hosting seminar as access control features are really good


    Love M.

Best business meeting app

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
Zoom workplace is best ai feature meeting app which helps to collaborate the multiple users and same Time for meeting and training purpose.
And save the cost of the organisation.
What do you dislike about the product?
Connectivity issue facing in many cases.
What problems is the product solving and how is that benefiting you?
It helps to collaborate the multiple users for meeting at same time by screen sharing and video conferencing. Which save time and cost of company


    Hari B.

Excellent Quality and Usability with Impressive AI Features

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
Video & Audio Quality is Great.
Easy to use.
Ai Comapnion.
Scalability & Security easy to manage.
What do you dislike about the product?
Technical issues whcih need faster resolution. (glitchiness, freezing, or connection issues)
Cost is litle bit high.
customer service will be slow or difficult to get a hold of for assistance.
What problems is the product solving and how is that benefiting you?
Collabration & Guest meeting.


    Rohit W.

Outstanding Screensharing and Video Conferencing for Daily Use

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
One of the best screensharing and video conferencing software as a service product. used it daily for client troubleshooting calls as well as webinars. we can take control, breakout rooms are also there.
What do you dislike about the product?
Sometime the mobile app is slow. The pricing model is easy
What problems is the product solving and how is that benefiting you?
A robust solution was need for video conferencing for our client. They had in house software but it was slow. Zoom workspace was suggested and we are using it for last 3 years.


    Sai P.

Smooth Operations, Needs Lighter Performance

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Zoom Workplace for its high quality and ease of understanding in virtual meetings. The interface is smooth, making it simple to operate sessions and easy to schedule meetings. I love that the initial setup of Zoom Workplace was very straightforward, which allowed my team to transition smoothly from Microsoft Teams. This combination of quality, simplicity, and ease of use makes the experience with Zoom Workplace highly satisfying.
What do you dislike about the product?
The performance of Zoom Workplace can be heavy on the CPU sometimes.
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace effective for meetings, offering quality communication and user-friendly scheduling while maintaining a smooth and easy-to-operate interface.


    Abdul B.

Excellent App for Virtual Meetings and Effortless Recording

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
This is a great app for virtual meetings, and I find the recording feature particularly useful. It really stands out for making it easy to capture and review meetings.
What do you dislike about the product?
So far, there is nothing I dislike. I am using it for online classes.
What problems is the product solving and how is that benefiting you?
I am able to record my classes, with comments and subtitles.


    Saisibanshu M.

Efficient for Meetings, Needs Stability Improvements

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace incredibly easy to use, which adds a lot of convenience to my daily tasks. The ability to share my screen with colleagues for troubleshooting has been invaluable, allowing me to efficiently solve problems by gaining control over their systems when needed. This functionality significantly enhances team collaboration and problem-solving. Additionally, the individual chat feature during meetings is extremely helpful as it allows me to convey messages to specific individuals without involving the entire meeting group. I also love the recording feature that allows us to document meetings seamlessly. Once the meeting concludes, Zoom Workplace provides AI-summarized meeting notes, which capture the important points accurately. This automation of meeting minutes saves time and enhances accuracy, making the follow-up process more efficient. Furthermore, setting up and onboarding Zoom Workplace into daily operations has been smooth and hassle-free. We've been using Zoom for a significant time, and integrating it into our workflow was an easy transition. Overall, the combination of ease of use, effective features for communication and collaboration, and streamlined meeting notes makes Zoom Workplace a valuable tool in our work environment.
What do you dislike about the product?
I find it frustrating when calls get disconnected abruptly, especially when joining via dialer. This is particularly annoying during important calls, and it sometimes happens multiple times within the same call. Considering the scale of the organization and the premium subscription plan they have, such disruptions should not occur. It's disappointing and affects the flow of meetings significantly.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for ease in meetings, screen sharing for troubleshooting, and individual chat to message privately. The recording and AI-summarized meeting notes are precise and save me from manual note-taking.


    Doreen M A.

Effective Communication Tool with Minor Hiccups.

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
What i like about Zoom Workplace ,It brings together meetings, chat (Team Chat), phone, whiteboards, docs, etc., in one platform.
This means less context-switching between applications helpful if you have a small team handling affiliate marketing, shipping logistics, customer service.
Now Meetings tab experience includes upcoming meetings, participants, materials, and continuous chat after the meeting
What do you dislike about the product?
What i dislike about Zoom Workplace is that it has too many features, making it feel overwhelming and difficult mostly for new users to navigate all the tools in terms of Chats, Calendar, Whiteboard and Notes.
2.It also Occasional has technical glitches. Audio or video keep freezing, screen-sharing lags and it random sign-outs or connection issues even with strong internet.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves several communication and it coordinates problems by bringing different tools into one platform. It helps us remove the need to switch between separate apps for meetings, chat, notes, and collaboration.
This helps to improve productivity and keeps all information in one place. It has Zoom’s AI Companion which also reduces manual work by summarizing meetings, drafting messages, and capturing action items and definitely this saves time and ensures nothing is missed.
The platform also improves teamwork by making it easy to share screens, present, and collaborate in real time.

Overall, Zoom Workplace helps me to streamline workflow, reduce miscommunication, speed up decision-making, and keeps the teams organized and connected even when working remotely across different locations in the world.


    Information Technology and Services

Packed with Meeting Tools for a Productive Experience

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
It has lots of tools to use during a meeting
What do you dislike about the product?
Due to its lack of connection with gmail and also it can be hard to understand for some people
What problems is the product solving and how is that benefiting you?
Complex meeting with lots of toolsto use while in the meeting


    Rahul K.

Reliable for collaboration

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
I use zoom workplace daily to attend client meeting daily. It stand out for its high quality and reliable communication
What do you dislike about the product?
It badly effect cpu when used for long time .there is audio cut issue during meeting
What problems is the product solving and how is that benefiting you?
It allow meeting with many user at a time