Zoom
Zoom Communications, Inc.External reviews
10,059 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom Workplace: The Ultimate Virtual Meeting Solution
What do you like best about the product?
I love using Zoom Workplace for staying connected with colleagues and batchmates because it is incredibly helpful for virtual meetings, saving travel time thanks to its easy connectivity. The video and audio quality are outstanding, ensuring clear communication. Zoom Workplace significantly enhances productivity in remote work situations by offering features like screen sharing for presentations and recording meetings, which are invaluable for retaining important information. The chat feature is also really handy for quick questions or side conversations, making real-time collaboration a breeze. The platform has become my go-to for team meetings, virtual catch-ups, and get-togethers due to its reliability and effectiveness. I am particularly fond of the virtual whiteboards and reactions feature, which add a creative and interactive touch to meetings. Additionally, the initial setup is straightforward; sharing a single link allows easy connectivity with multiple institutes, making it an excellent choice for marketing and collaboration across universities. Overall, Zoom Workplace is a total game-changer for productivity and seamless virtual interaction.
What do you dislike about the product?
I occasionally experience video and audio lag, but this usually happens in areas with weak or fluctuating network connectivity. Although it's a rare occurrence and mostly due to unstable internet rather than the app itself, it can be disruptive when it does happen.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for seamless virtual meetings, enhancing productivity by saving travel time. It offers excellent video and audio quality, reliable remote connectivity, and features like screen sharing and recording, making meetings interactive and collaborative.
Reliable Platform for Seamless Remote Collaboration
What do you like best about the product?
I love using Zoom Workplace for my daily communication and collaboration needs because it offers clear video and audio quality, making virtual meetings straightforward and effective. I find the screen sharing feature smooth and invaluable for presentations, and the clean interface ensures meetings are easy to manage. The platform is reliable and simplifies connecting with team members, fostering a more organised and efficient remote or hybrid working environment. Additionally, the initial setup was easy and straightforward, with an intuitive interface that required no complicated configuration, enhancing the user experience significantly.
What do you dislike about the product?
Although Zoom Workplace works well overall, there are areas that could be improved. At times, the platform can feel a bit heavy on system resources, especially during long meetings with multiple features running. Notifications across devices can be inconsistent, and managing different chat channels could be more streamlined. It would be beneficial to have more built-in tools for collaboration without having to rely on third-party integrations. Improving these aspects would make the experience even smoother.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to streamline communication and collaboration, solving remote work challenges by facilitating virtual meetings, screen sharing, and organized team coordination, enhancing efficiency regardless of location.
All-in-One Collaboration Made Simple and Reliable
What do you like best about the product?
I like how Zoom Workplace brings meetings, chat, whiteboards, and collaboration under one roof , it’s simple, reliable, and easy to use.
What do you dislike about the product?
Sometimes, it consumes a significant amount of CPU and bandwidth, which may cause things to slow down. Additionally, moving between features such as chat and the whiteboard could be smoother.
What problems is the product solving and how is that benefiting you?
By combining meetings, chat, and collaboration tools into a single platform, it removes the hassle of switching between multiple apps. This not only saves time but also enhances team coordination and ensures that communication remains seamless.
Revolutionizing Hybrid Work with Seamless UCaaS Integration and AI
What do you like best about the product?
The greatest value of Zoom Workplace now goes far beyond simple video calling; it lies in its impressive transformation into a comprehensive Unified Communications as a Service (UCaaS) platform, along with the thoughtful integration of the Zoom AI Companion. While Zoom continues to set the standard for video quality and reliability, what truly impressed us was how smoothly Zoom Phone and Zoom Team Chat work together. This integration has reshaped our hybrid work approach, allowing employees to transition effortlessly from a video meeting to an external phone call or a team chat, all within the same application. The AI feature, which provides real-time meeting summaries and action items, has been a real breakthrough, making sure that decisions made during meetings are automatically recorded and followed up on.
What do you dislike about the product?
While Zoom Workplace excels in communication, there is room for improvement in how it integrates with third-party document and task management systems. The platform does provide its own tools, such as Zoom Whiteboard and Zoom Docs, but these offerings are not as advanced or as seamlessly connected to Microsoft 365 or Google Workspace workflows as some alternatives. As a result, users often need to switch between different applications when meetings require extensive co-editing. Additionally, although the AI features are impressive, the licensing fees for advanced functionalities and conference room services can become quite substantial, especially for large organizations that have already invested in hardware from other providers.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addressed the challenge of having multiple, disconnected communication tools and the resulting employee context fatigue. In the past, we relied on a legacy PBX system, a separate chat app, and a different video conferencing platform. By bringing all these functions together within Zoom, we were able to cut infrastructure costs significantly and make IT support much simpler. Most importantly, the overall user experience has become much more cohesive: employees now spend less time juggling different applications and more time focusing on their work. The smooth transition from chat to voice call to video call has sped up decision-making and made collaboration in our hybrid work environment feel more natural and less frustrating.
Dependable and User-Friendly Collaboration Tool
What do you like best about the product?
In the contemporary workplace, Zoom has emerged as one of the most dependable collaboration tools. Even for those who are not very tech-savvy, the platform is clear, simple to use, and effective. Features like screen sharing, breakout rooms, and meeting recording make remote work and training sessions much easier, and the audio and video quality is generally good.
What do you dislike about the product?
Although Zoom Workplace is generally dependable, there are a few things that could be done better like Regular Updates: Workflow may be disrupted by the platform's frequent updates, particularly when attending a meeting at the last minute.
What problems is the product solving and how is that benefiting you?
Particularly in remote and hybrid settings, Zoom Workplace has greatly enhanced team collaboration. By offering dependable video meetings, chat, and collaboration tools on a single platform, it addresses the difficulty of maintaining communication between remote teams.
Accessible, Multi-User Platform with Occasional Connection Issues
What do you like best about the product?
I appreciate that Zoom Workplace is accessible and can be used anywhere, which significantly enhances our ability to conduct meetings and interviews no matter the location. This flexibility is crucial for staying connected and communicating effectively with new clients. I also value the capability of Zoom Workplace to accommodate several users from different regions, which is vital for maintaining contact with people worldwide. This feature helps my company stay connected and strengthens our collaborative efforts. Furthermore, the setup for Zoom Workplace was straightforward and uncomplicated, allowing our team to transition smoothly from our previous product. Overall, these features contribute to a seamless and effective communication experience.
What do you dislike about the product?
I find the connection with Zoom Workplace sometimes problematic. It can be unreliable, affecting the quality of virtual meetings and interviews. Additionally, the interface could use improvements as it might not be as user-friendly as it could be.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for meetings, improving client interactions and communication. It's accessible anywhere, allows multi-regional connections, and keeps my company connected effectively.
Seamless Collaboration and Smart AI Features Elevate Teamwork
What do you like best about the product?
It offers a seamless collaboration experience through meetings, whiteboard features, and call scheduling across all platforms. I appreciate the AI-powered meeting summaries and smart recording, as they make teamwork significantly more efficient.
What do you dislike about the product?
The desktop app tends to use a significant amount of system resources during extended meetings. There are also extra charges for webinar add-ons, phone system features, and some AI functionalities.
What problems is the product solving and how is that benefiting you?
This platform streamlines communication and collaboration by combining meetings, chat, scheduling, phone, and whiteboarding in one place. With features such as AI-generated meeting summaries, cloud recordings, and integrated scheduling, it helps make sure that important discussions are accessible to everyone, even to those who were unable to attend. Overall, it improves productivity, reduces tool fatigue, and helps teams stay aligned regardless of location.
Effortless Meetings with Easy Setup
What do you like best about the product?
I appreciate Zoom Workplace's ease of use, which makes participating in meetings smooth and straightforward. The initial setup was a breeze, as I would describe it as easy peasy. I particularly value its versatility in handling different communication styles, whether allowing for a solo speaker or facilitating dynamic group conversations. This flexibility enhances our meeting experience greatly. Given these benefits, I find myself highly satisfied with the platform, to the extent that I would readily recommend it to others.
What do you dislike about the product?
When using the Zoom Workplace phone app, it is not as easy to navigate.
What problems is the product solving and how is that benefiting you?
Zoom Workplace allows me to gather with colleagues when not physically available, offering an easy-to-use platform for meetings with options for individual speaking or group discussion.
Effortless to Use with Great App Marketplace
What do you like best about the product?
I like that it is easy to use, and that you can add apps from the thier app market place. Also we use calendly for meeting with our clients, and Zoom intergrates with calendly so when a client makes an appointment they get an email with a uniqu link to join the meeting.
What do you dislike about the product?
What I dislike about it is that you need to be on the entreprise subcription in order to get 1080p video.
What problems is the product solving and how is that benefiting you?
It allows us to meet client virtually no matter where they are. I'm base in Georgia and I meet with clients over zoom from all over the united states
AI-Powered Features Make Zoom Workplace a Standout
What do you like best about the product?
Zoom workplace have AI- powered features like:
- the AI companion can summarize meetings transcribe conversations, and extract action items
- these features help improve productivity and make follow-ups easier.
- the AI companion can summarize meetings transcribe conversations, and extract action items
- these features help improve productivity and make follow-ups easier.
What do you dislike about the product?
Zoom workplace have bandwidth sensitivity like:
- with weak internet, audio and video quality degrade
- this can be a problem for remote or low-bandwidth users.
- with weak internet, audio and video quality degrade
- this can be a problem for remote or low-bandwidth users.
What problems is the product solving and how is that benefiting you?
Zoom workplace have solved problem like poor asynchronous comunication .
Team often struggle with asynchronous work. Zoom workplace's team chat has generative AI features- like thread , summaries and suggested quick replies- to help in catching up and participating without needing to scroll long chat history.
Team often struggle with asynchronous work. Zoom workplace's team chat has generative AI features- like thread , summaries and suggested quick replies- to help in catching up and participating without needing to scroll long chat history.
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