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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

2 AWS reviews

External reviews

10,059 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    dileep k.

Effortless Meetings and Chats with Great New Features

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
easy to handle to attend meetings, chats and more features added where we are using this in daily process
What do you dislike about the product?
Liked all the features available in zoom and nothing to dislike
What problems is the product solving and how is that benefiting you?
automate meeting summary, AI conversation summary, language transcript which helps a lot when business sharing details in other languages.


    Harish K.

Seamless Meetings and Effortless Scheduling with Zoom Workplace

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
Zoom workplace is a seamless app for meeting with peoples within your team or organization along with externally. It's a day-to-day usable app and it's also super easy to manage or schedule meetings.
What do you dislike about the product?
High quality calls sometimes consume a lot of data or bandwidth.
What problems is the product solving and how is that benefiting you?
Zoom is very easy to use as it requires very basic knowledge to operate it. It is highly scalable from a small group to many, also having so many features or integration options with other applications. We can sink our google or Microsoft teams calendars very easily that makes life a lot easy by having all in one place. Also, it has very good quality calls normally.


    Samantha P.

Seamless Meetings and Flexible Controls Make Zoom Workplace Stand Out

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
I like the formatting of Zoom Workplace, especially in comparison to other things we use. I like that in some meetings, when I join, I don't have to bother with my camera or microphone, I log in and it's like being in a presentation. In other instances, I will log in and already be muted, which is also really helpful depending on where I am working.

We also have a weekly meeting that consists of many people online and people in one big room together. We do things all together as a group and then are separated into our own online group. I like that Zoom allows us to speak to one another without being broadcast to the other room and vice versa.
What do you dislike about the product?
The only downside is that it can be a little slow to open.
What problems is the product solving and how is that benefiting you?
A majority of the staff at my workplace are not local, and there are a lot of us, so Zoom is really helpful in allowing us to still meet together as one large group.


    Eli B.

Easy to Use and Reliable for Years

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to use and has been around for years
What do you dislike about the product?
I feel it needs to catch up with the new technologies and new ways of working. It feels clunky when doing presentations, it is not as smooth as other more recent programs.
What problems is the product solving and how is that benefiting you?
When the number of people is considerable (over 2,000 people in the meeting) it is more stable


    Alejandra C.

Efficient Meetings with Easy Navigation and Comprehensive Features

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the support accessories and information provided by Zoom Workplace, like summaries and boards, which enhance my meetings experience. The platform’s ease of use is particularly impressive; it's straightforward to navigate the software, share screens, share documents, and react during meetings. This user-friendliness saves me both time and money, making my overall workflow more efficient. Additionally, everything related to meetings, from notes to recordings, is neatly in one place, adding to the convenience. I find the initial setup of Zoom Workplace to be really easy, allowing a seamless transition into using the platform.
What do you dislike about the product?
I don't like the limited storage capacity in Zoom Workplace, which seems insufficient for our needs. Additionally, the ways of sharing recordings with teams could be improved, as it isn't as seamless as I would like.
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace centralizes meetings with notes and recordings, supports with summaries and boards, and is easy to navigate, saving me time and money.


    Andres R.

Zoom my partner for meetings

  • November 24, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is how easy it is to use. The platform feels clean and straightforward, so joining meetings or sharing my screen takes just a couple of clicks. The customer support was very nice to me.
What do you dislike about the product?
I would say like 1 of 50 meetings that we have with zoom shows sometimes audio issues that we need to create a new meeting and start again. But in general, works pretty good for me.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve a lot of everyday communication problems. It makes it much easier to coordinate with people who aren’t in the same place, and it saves time because you can jump into a meeting instead of scheduling long email threads. It also keeps everything organized in one platform—meetings, chats, and files—so I don’t have to switch between multiple apps. Overall, it helps me stay connected and get things done faster.


    Jorge M.

Robust and Effortless Meeting Management Solution

  • November 24, 2025
  • Review provided by G2

What do you like best about the product?
The system is robust and makes it easy to connect and manage ongoing meetings. In my experience, it's one of the easiest solutions available on the market.
What do you dislike about the product?
Although the cost is somewhat on the higher side, I believe it is definitely worth it.
What problems is the product solving and how is that benefiting you?
It allows us to connect with a wide range of clients without any issues, and if any problems do arise, they are usually due to user errors.


    Shehab A.

Efficient and User-Friendly for Seamless Team Collaboration

  • November 23, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how easy Zoom Workplace is to use. Its intuitive interface allows me to navigate efficiently, saving time and effort when starting or joining meetings. The video and audio quality are generally clear, which enhances communication significantly. I love the one-click meeting feature which makes initiating or joining calls incredibly swift. The seamless screen sharing option enables me to explain concepts and share information effortlessly. Additionally, the chat and file-sharing functionalities within Zoom Workplace help keep all my communication organized in one place. I also find breakout rooms extremely useful for small group discussions, promoting productive collaboration. The calendar integration feature is fantastic, as it simplifies scheduling and joining meetings without any hassle. Switching from Microsoft Teams to Zoom Workplace was the right decision for me because it offers a simpler, faster, and more user-friendly experience. The initial setup was a breeze, taking just a few minutes to download the app, sign in, and start utilizing all its main features, making the transition smooth and stress-free.
What do you dislike about the product?
Some things in Zoom Workplace could still be improved for me: * Sometimes the audio or video quality drops if the internet isn't perfect. * Notifications can feel a bit too many or distracting. * The interface has many options, so it can feel a little crowded at times. * Switching between meetings and chats could be smoother. Overall, it works well, but a bit more simplicity and stability would make it even better.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for seamless video meetings and screen sharing, enhancing team communication and connectivity remotely. It replaces long meetings, simplifies sharing ideas, and organizes communication, making work smoother and saving me considerable time.


    Manish G.

Smooth Video Conferencing with Essential Features

  • November 22, 2025
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace primarily for conducting interviews, trainings, and meetings, and I really appreciate its clear audio and video conferencing capabilities. This ensures that communication is effective and helps identify the person who is being interviewed, which is crucial for my work. I find the smooth video conferencing and screen sharing features invaluable, as they seamlessly facilitate presentations and interactions. Additionally, I like the raising hand feature, which allows individuals to provide feedback or intervene during a training session or meeting, thus promoting interactive and inclusive discussions. The app and web support enhances accessibility, allowing me to use the platform on various devices, which is very convenient. I particularly enjoy the option to connect with multiple team members simultaneously, a capability that many other video conferencing apps lack, making Zoom Workplace a more versatile choice for team collaboration and communication.
What do you dislike about the product?
I find that Zoom Workplace could benefit from offering more advanced features. Specifically, integrating with DevOps tools would be highly beneficial for teams like mine. Additionally, while the whiteboard feature exists, it lacks the versatility and functionality of more sophisticated tools like Miro board and sticky notes. Enhanced whiteboard capabilities would greatly improve collaborative sessions during meetings.
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace allows smooth video conferencing with multiple team members. The screen sharing and raising hand features support effective interviews and engagement during meetings.


    Hannah M.

Seamless, User-Friendly Meetings with Effortless Integration

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workspace works seamlessly across almost every platform and is extremely user-friendly. It also integrates with Google Calendar, allowing me to send meeting invitations that include the Zoom link automatically.
What do you dislike about the product?
Sometimes, after I have shared my screen with someone, it can be difficult to figure out how to view their screen when they share it with me.
What problems is the product solving and how is that benefiting you?
This platform makes it much easier to hold virtual meetings with remote teammates and clients, largely because it is widely adopted across the remote work industry. I also find it to be more reliable than Google Meet.