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    Logz.io Open 360 Observability Platform (Subscription)

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    Sold by: Logz.io 
    Free Trial
    Vendor Insights
    Logz.io Open 360™ observability platform, powered by the AI Agent, delivers 3x faster system recovery, 70% less troubleshooting time, and 32% lower costs for cloud-native teams.
    Listing Thumbnail

    Logz.io Open 360 Observability Platform (Subscription)

     Info
    Sold by: Logz.io 

    Overview

    The Logz.io Open 360™ observability platform simplifies monitoring, troubleshooting, and cost management for cloud-native environments. At its core is the Logz.io AI Agent, a cutting-edge virtual teammate that automates data analysis, accelerates root cause investigations, and delivers actionable insights. By leveraging advanced AI, Open 360 helps teams achieve 3x faster system recovery, reduce troubleshooting time by 70%, and cut telemetry costs by an average of 32%.

    Built for modern architectures like Kubernetes, serverless, and microservices, Open 360 provides seamless visibility across logs, metrics, and traces. The AI Agent empowers teams to ask natural language questions, surface critical anomalies, and automate manual processes, transforming traditional observability into a streamlined, high value experience. Whether validating deployments, detecting performance bottlenecks, or resolving incidents, Open 360 equips engineering teams to perform at their best.

    Key features include:


    AI Powered Root Cause Analysis:Automatically investigate alerts and pinpoint causes with 5x faster root cause analysis.

    Conversational Data Interaction: Use natural language to query data, identify issues, and receive actionable insights.

    Proactive Anomaly Detection: Realtime detection of system anomalies to prevent incidents before they impact users.

    Flexible OpenTelemetry Integration: Standardize observability pipelines for unified data collection and scalability.

    Cost Optimization: Achieve between 30% to 50% cost savings with multitiered storage and data management tailored to your needs.

    Logz.io customers span industries like e-commerce, SaaS, and financial services, where reliability and cost efficiency are critical. For example, Dish Network optimized their telemetry pipeline to cut data and costs by 62%, while other customers have significantly reduced incident response times and improved deployment confidence.
    Unlike traditional observability tools, Open 360 combines cutting edge AI with a focus on data efficiency to deliver smarter, faster, and more scalable observability. Whether you're scaling operations, managing growing telemetry volumes, or adopting OpenTelemetry, Logz.io empowers your team to deliver exceptional results with confidence.

    Highlights

    • AI Agent for Observability: Automates root cause analysis, surfaces actionable insights, and delivers 70% faster issue resolution to improve system reliability.
    • Cost Optimization: Achieve between 30% to 50% savings on telemetry costs with multi-tiered storage and flexible pricing, helping you control budgets while scaling.
    • Unified Visibility Across Logs, Metrics, and Traces: Seamlessly monitor cloud-native environments like Kubernetes and microservices in one platform.

    Details

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    Vendor Insights

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    Skip the manual risk assessment. Get verified and regularly updated security info on this product with Vendor Insights.
    Security credentials achieved
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    Financing for AWS Marketplace purchases

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    Financing for AWS Marketplace purchases

    Pricing

    Free trial

    Try this product free according to the free trial terms set by the vendor.

    Logz.io Open 360 Observability Platform (Subscription)

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    1-month contract (16)

     Info
    Dimension
    Description
    Cost/month
    Cost savings %
    2GB Daily
    2GB Daily Ingested with 14 Days retention
    $85.00
    0%
    5GB Daily
    5GB Daily Ingested with 14 days retention
    $214.00
    0%
    10GB Daily
    10GB Daily Ingested with 14 days retention
    $428.00
    0%
    15GB Daily
    15GB Daily Ingested with 14 days retention
    $643.00
    0%
    20GB Daily
    20GB Daily Ingested with 14 days retention
    $857.00
    0%
    25GB Daily
    25GB Daily Ingested with 14 days retention
    $1,071.00
    0%
    30GB Daily
    30GB Daily Ingested with 14 days retention
    $1,285.00
    0%
    2GB Daily - 7 days
    2GB Daily volume with 7 days retention
    $67.00
    0%
    20GB Daily Special
    20GB Daily with 14 days retention (Sept 2020)
    $745.00
    11%
    5GB Daily - 7 days
    5GB Daily volume with 7 days retention
    $168.00
    0%

    Vendor refund policy

    All fees are non-refundable.

    Custom pricing options

    Find a fit for enterprise or unique needs with a private offer.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    At Logz.io, we are dedicated to providing exceptional support to ensure your observability journey is seamless and successful. Our comprehensive support offerings and recognition from users and industry platforms reflect our commitment to customer satisfaction.
    Support Offerings:
    24/7 In App Support: Access our global team anytime for prompt, effective assistance directly through the platform.
    Parsing as a Service: Let our experts handle log parsing when automatic methods are not feasible, streamlining data integration.
    Data Shipping Guidance: Get personalized advice on the best data shipping methods, tailored to your specific needs.
    Data Storage Optimization: Save costs with our assistance in configuring features like the Data Optimization Hub.

    Customer Testimonials: Our customers consistently praise our knowledgeable and responsive support:
    "Any time I get stuck I have an instant way to communicate with support. They are immediately responsive, even late at night."
    "The special thing is the support. The team is fast, understanding, and patient, even helping with regex expressions."
    "Logz.io has the best support I have encountered, from initial proof of concept onward."
    Industry Recognition:
    Logz.io has earned key G2 badges, including:
    Best Support
    Easiest Admin
    Easiest Setup
    Easiest to Use
    Easiest to Do Business With
    Fastest Implementation

    These accolades highlight our commitment to delivering a user friendly, highly effective experience backed by unparalleled customer support. We are here to help at every step, ensuring you get the most from Logz.io.
    Contact us:

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

     Info
    Top
    25
    In Log Analysis
    Top
    10
    In Log Analysis, Data Analytics
    Top
    10
    In Migration, Continuous Integration and Continuous Delivery

    Customer reviews

     Info
    AI generated sentiment from actual customer reviews on AWS and G2
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Automated Data Collection
    Automatically discovers services, instruments applications, and collects the relevant data for processing and storage with a single command
    Unified Observability Platform
    Unifies log, metric, and trace data into a single platform for full visibility into the health and performance of the entire stack
    Out-of-the-Box Dashboards and Insights
    Automatically surfaces key insights with out-of-the-box dashboards, requiring minimal configuration
    Data Optimization
    Patented AI empowers teams to eliminate low-value data that needlessly drives up costs, and offers automated recommendations to extend the reach of existing teams
    Open Source Monitoring Tools
    Based on the world's most popular open-source monitoring tools, empowering engineering teams with the proven capabilities they already know and love
    Streaming Data Processing
    Leverages in-stream analytics to investigate data and provide actionable insights without relying on storage or indexing
    Scalability
    Uses advanced auto-scaling techniques to seamlessly scale up and down to meet the demands of any environment at any scale
    Observability
    Provides full observability with machine learning algorithms that continuously monitor data patterns and flows between system components and trigger dynamic alerts
    Data Connectivity
    Connects any data in any format, and provides insights through a purpose-built UI, Kibana, Grafana, SQL clients, Tableau, or using a CLI and full API support
    Cost Optimization
    Analyzes data and extracts insights without needing to store or index it, providing complete monitoring, visualization, and alerting capabilities with optimized storage and savings of up to 70%
    Telemetry Data Platform
    Ingest, analyze, and alert on all your metrics, events, logs, and traces--all in one place.
    Full-Stack Observability
    Quickly visualize and troubleshoot your entire software stack in one connected experience.
    Applied Intelligence
    Automatically detect anomalies, correlate issues, and reduce alert noise.
    AWS Service Integration
    Offers deep integration across AWS' technology stack, making it easy for technology teams to send telemetry data from AWS services into New Relic to observe the health and performance across their full AWS environment, from Amazon EKS and AWS Lambda through AWS Kinesis, Amazon CloudWatch, and AWS Distro for OpenTelemetry.
    Tag-Driven Dashboards and Alerting
    Utilizes a dynamic, tag-driven approach to dashboards and alerting to easily visualize, analyze and troubleshoot your entire AWS infrastructure.

    Security credentials

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    Validated by AWS Marketplace
    FedRAMP
    GDPR
    HIPAA
    ISO/IEC 27001
    PCI DSS
    SOC 2 Type 2
    -
    -
    No security profile
    No security profile

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    0 ratings
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    4 star
    3 star
    2 star
    1 star
    0%
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    0 AWS reviews
    |
    163 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Computer Software

    Powerful platform for log management and analytics

    Reviewed on Nov 07, 2024
    Review provided by G2
    What do you like best about the product?
    Real time data analytics capabilities
    Seamless integration with various tools like kibana and grafana
    User friendly dashboard
    What do you dislike about the product?
    Occasional lag in data indexing
    Complexity in advanced configurations like setting up custom parsing rules
    What problems is the product solving and how is that benefiting you?
    Efficiently manage large volumes of logs
    Computer Software

    developer

    Reviewed on Nov 07, 2024
    Review provided by G2
    What do you like best about the product?
    the ux of creating log search view drag and drop adding new filters
    What do you dislike about the product?
    using the search bar to create queries for search
    What problems is the product solving and how is that benefiting you?
    better visiability of issues in services
    Computer Software

    very productive way to log your services

    Reviewed on Nov 05, 2024
    Review provided by G2
    What do you like best about the product?
    no hassle in maintenance, easy to query, alerts
    What do you dislike about the product?
    quota mechanism should be more refined, lack the ability to disable a certain logger/log message, charts creation could be made easier
    What problems is the product solving and how is that benefiting you?
    debugging, monitor and alert
    Justin C.

    One centralise place to see all your logs information and better understand of issue mittigation

    Reviewed on Oct 03, 2024
    Review provided by G2
    What do you like best about the product?
    Log analysis filter and indexes. setting up more customize UI page using filter and query
    What do you dislike about the product?
    Require dashboard UI update and matrix table and view page
    What problems is the product solving and how is that benefiting you?
    Our microservice is placed in one centralise logs and It's easy understand what logs we are getting and how to optimise logs consoles
    Abdallah A.

    Consolidated logging/seamless search

    Reviewed on Oct 02, 2024
    Review provided by G2
    What do you like best about the product?
    Accounts segregation, Search, Visuals, Comprehensive Observability Platform
    What do you dislike about the product?
    Cost is a little bit expensive
    Customization Limitation
    What problems is the product solving and how is that benefiting you?
    Log analysis, Troblshooting, Security analysis, logs consolidation
    View all reviews