Overview
The Logz.io Open 360™ observability platform simplifies monitoring, troubleshooting, and cost management for cloud-native environments. At its core is the Logz.io AI Agent, a cutting-edge virtual teammate that automates data analysis, accelerates root cause investigations, and delivers actionable insights. By leveraging advanced AI, Open 360 helps teams achieve 3x faster system recovery, reduce troubleshooting time by 70%, and cut telemetry costs by an average of 32%.
Built for modern architectures like Kubernetes, serverless, and microservices, Open 360 provides seamless visibility across logs, metrics, and traces. The AI Agent empowers teams to ask natural language questions, surface critical anomalies, and automate manual processes, transforming traditional observability into a streamlined, high value experience. Whether validating deployments, detecting performance bottlenecks, or resolving incidents, Open 360 equips engineering teams to perform at their best.
Key features include:
AI Powered Root Cause Analysis:Automatically investigate alerts and pinpoint causes with 5x faster root cause analysis.
Conversational Data Interaction: Use natural language to query data, identify issues, and receive actionable insights.
Proactive Anomaly Detection: Realtime detection of system anomalies to prevent incidents before they impact users.
Flexible OpenTelemetry Integration: Standardize observability pipelines for unified data collection and scalability.
Cost Optimization: Achieve between 30% to 50% cost savings with multitiered storage and data management tailored to your needs.
Logz.io customers span industries like e-commerce, SaaS, and financial services, where reliability and cost efficiency are critical. For example, Dish Network optimized their telemetry pipeline to cut data and costs by 62%, while other customers have significantly reduced incident response times and improved deployment confidence.
Unlike traditional observability tools, Open 360 combines cutting edge AI with a focus on data efficiency to deliver smarter, faster, and more scalable observability. Whether you're scaling operations, managing growing telemetry volumes, or adopting OpenTelemetry, Logz.io empowers your team to deliver exceptional results with confidence.
Highlights
- AI Agent for Observability: Automates root cause analysis, surfaces actionable insights, and delivers 70% faster issue resolution to improve system reliability.
- Cost Optimization: Achieve between 30% to 50% savings on telemetry costs with multi-tiered storage and flexible pricing, helping you control budgets while scaling.
- Unified Visibility Across Logs, Metrics, and Traces: Seamlessly monitor cloud-native environments like Kubernetes and microservices in one platform.
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Dimension | Description | Cost/month | Cost savings % |
---|---|---|---|
2GB Daily | 2GB Daily Ingested with 14 Days retention | $85.00 | 0% |
5GB Daily | 5GB Daily Ingested with 14 days retention | $214.00 | 0% |
10GB Daily | 10GB Daily Ingested with 14 days retention | $428.00 | 0% |
15GB Daily | 15GB Daily Ingested with 14 days retention | $643.00 | 0% |
20GB Daily | 20GB Daily Ingested with 14 days retention | $857.00 | 0% |
25GB Daily | 25GB Daily Ingested with 14 days retention | $1,071.00 | 0% |
30GB Daily | 30GB Daily Ingested with 14 days retention | $1,285.00 | 0% |
2GB Daily - 7 days | 2GB Daily volume with 7 days retention | $67.00 | 0% |
20GB Daily Special | 20GB Daily with 14 days retention (Sept 2020) | $745.00 | 11% |
5GB Daily - 7 days | 5GB Daily volume with 7 days retention | $168.00 | 0% |
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All fees are non-refundable.
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Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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At Logz.io, we are dedicated to providing exceptional support to ensure your observability journey is seamless and successful. Our comprehensive support offerings and recognition from users and industry platforms reflect our commitment to customer satisfaction.
Support Offerings:
24/7 In App Support: Access our global team anytime for prompt, effective assistance directly through the platform.
Parsing as a Service: Let our experts handle log parsing when automatic methods are not feasible, streamlining data integration.
Data Shipping Guidance: Get personalized advice on the best data shipping methods, tailored to your specific needs.
Data Storage Optimization: Save costs with our assistance in configuring features like the Data Optimization Hub.
Customer Testimonials: Our customers consistently praise our knowledgeable and responsive support:
"Any time I get stuck I have an instant way to communicate with support. They are immediately responsive, even late at night."
"The special thing is the support. The team is fast, understanding, and patient, even helping with regex expressions."
"Logz.io has the best support I have encountered, from initial proof of concept onward."
Industry Recognition:
Logz.io has earned key G2 badges, including:
Best Support
Easiest Admin
Easiest Setup
Easiest to Use
Easiest to Do Business With
Fastest Implementation
These accolades highlight our commitment to delivering a user friendly, highly effective experience backed by unparalleled customer support. We are here to help at every step, ensuring you get the most from Logz.io.
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Customer reviews
Powerful platform for log management and analytics
Seamless integration with various tools like kibana and grafana
User friendly dashboard
Complexity in advanced configurations like setting up custom parsing rules
developer
very productive way to log your services
One centralise place to see all your logs information and better understand of issue mittigation
Consolidated logging/seamless search
Customization Limitation