Sold by: New Relic
Deployed on AWS
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New Relic's observability platform provides engineers with full visibility into the performance of their AWS cloud services. Get unlimited access to New Relic, including Application Performance Monitoring, Infrastructure, DEM, Serverless, Logs, AIOps, Events, Alerts, and more.
4.4
Overview
Monitor, troubleshoot, and optimize all of your AWS services and applications with New Relic. Start for free with the leading monitoring solution for engineers and devops teams building on AWS, combining 16 tools in one for full-stack observability. New Relic's cloud-based platform seamlessly integrates telemetry data from your entire stack, providing you and your team with a single source of truth for application performance, infrastructure monitoring, log management, error tracking, real-user monitoring, and more.
- Ingest, analyze, and alert on all your metrics, events, logs, and traces in one place.
- Visualize and troubleshoot your entire software stack in one intuitive, connected experience.
- Detect anomalies, correlate issues, and reduce alert noise automatically with AIOps capabilities included in every plan.
- Monitor like a pro right out-of-the-box with over 500+ quickstart integrations.
- Go all-in on open source with OpenTelemetry instrumentation, Prometheus OpenMetrics integration, and language-agnostic Pixie auto-telemetry monitoring for Kubernetes.
New Relic offers developers deep integration across your AWS technologies, making it easy to send telemetry data from AWS services into new Relic to observe the health and performance from Amazon EKS and AWS Lambda through AWS Kinesis, Amazon Cloudwatch, DynamoDB and AWS Distro for OpenTelemetry.
When you sign up for New Relic via AWS Public Marketplace, you get one free full platform user, 100GB of free data ingest per month, and unlimited basic users, alerts, dashboards, and queries. You only pay for what you use beyond the free tier each month.
Highlights
- Quickly visualize and troubleshoot your entire software stack in one connected experience, including application performance monitoring, infrastructure monitoring, RUM, serverless, logs, automatic anomaly detection, and more.
- Ingest, analyze and alert on all your metrics, events, logs, and traces, all in one place. Free up to 100 GB/month. $0.30 per GB ingested beyond free limit.
- Get unlimited free basic users, one free full platform user, and additional full platform users for $99 per user/month (max 5 full platform users).
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Quick Launch
Leverage AWS CloudFormation templates to reduce the time and resources required to configure, deploy, and launch your software.
Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/unit |
|---|---|
Full platform users (max 5): 1 free, $99/add. per mo. (User/hr billed) | $0.133 |
Data ingested: First 100GB free. Billed per 100MB | $0.03 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law. New Relic may suspend or terminate the Services, in addition to other rights and remedies, if fees are past due. The products selected by you in this ordering documentation are deemed accepted upon the provisioning of the applicable products by New Relic for your use.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Additional details
Resources
Vendor resources
Support
Vendor support
New Relic offers a variety of technical resources, including the New Relic Docs Site, New Relic University, New Relic Open Source, and the New Relic Community. Learn more about these in our Finding Help Doc (https://docs.newrelic.com/docs/accounts-partnerships/education/getting-started-new-relic/finding-help ).
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Observability Platform
Comprehensive monitoring solution integrating telemetry data from entire software stack
Multi-Source Data Ingestion
Ability to ingest, analyze, and alert on metrics, events, logs, and traces in unified platform
AIOps Capabilities
Automated anomaly detection, issue correlation, and alert noise reduction using artificial intelligence
Open Source Integration
Support for OpenTelemetry instrumentation, Prometheus OpenMetrics, and language-agnostic Kubernetes telemetry monitoring
Cloud Service Monitoring
Deep integration with AWS technologies for monitoring services like Amazon EKS, AWS Lambda, AWS Kinesis, CloudWatch, and DynamoDB
Cloud Observability
Full-stack monitoring with end-to-end insights from code level to end-user tracing across AWS infrastructure
Infrastructure Discovery
Automatic discovery and optimization of EC2 instances across Availability Zones using CloudWatch API
AI-Powered Analysis
Real-time analysis of complex and dynamic ecosystems with billions of events using advanced AI-driven root cause analysis
Runtime Security
Real-time application security with autonomous threat detection and blocking capabilities for runtime applications
Multi-Technology Integration
Native integration with over 100 AWS technologies including EC2, ECS, EKS, Lambda, Fargate, and Bedrock
Artificial Intelligence Analysis
Advanced AI agent that automates data analysis and accelerates root cause investigations
Telemetry Data Integration
Supports unified visibility across logs, metrics, and traces for cloud-native environments
Anomaly Detection
Real-time system anomaly detection to proactively prevent potential incidents
OpenTelemetry Compatibility
Flexible integration with OpenTelemetry standards for standardized observability pipelines
Multi-Architecture Support
Native compatibility with modern architectures including Kubernetes, serverless, and microservices environments
Validated by AWS Marketplace
FedRAMP
GDPR
HIPAA
ISO/IEC 27001
PCI DSS
SOC 2 Type 2
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No security profile
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Customer reviews
Shreyas V.
New Relic: Unmatched Observability for Faster Fixes, but Prepare for a Feature Heavy Interface
Reviewed on Nov 25, 2025
Review provided by G2
What do you like best about the product?
As a user, what I value most is having a comprehensive, unified view of our entire technology stack on a single platform. The NRQL query language stands out as exceptional, enabling us to pose detailed questions about all our application, log, and infrastructure data in one place. This capability has significantly reduced the time it takes to troubleshoot issues.
What do you dislike about the product?
The main challenge I face is the steep learning curve caused by the overwhelming number of features. For new team members, the interface often appears cluttered and can be difficult to navigate, which makes it hard to quickly locate the specific metrics or logs needed for troubleshooting. This complexity tends to slow down the onboarding process.
What problems is the product solving and how is that benefiting you?
New Relic addresses the challenge of having monitoring data scattered and isolated across our complex, modern software architecture. Previously, we needed to consult several different tools for logs, metrics, and traces just to diagnose a single issue.
The main advantage is a significant decrease in Mean Time To Resolution (MTTR). By bringing all our data together in one platform and automatically correlating it with features such as Distributed Tracing, we are able to quickly identify the root cause from the initial user click all the way to the database query and resolve production problems up to five times faster than before.
The main advantage is a significant decrease in Mean Time To Resolution (MTTR). By bringing all our data together in one platform and automatically correlating it with features such as Distributed Tracing, we are able to quickly identify the root cause from the initial user click all the way to the database query and resolve production problems up to five times faster than before.
Ram G.
Proactive Monitoring with Robust Alerts
Reviewed on Nov 25, 2025
Review provided by G2
What do you like best about the product?
I use New Relic for monitoring application performance, tracking errors, and ensuring that the system runs smoothly, which really enhances my workflow efficiency. The ability to identify issues quickly is invaluable, especially in recognizing API slowness and debugging production issues faster. The alert system is incredibly helpful as it allows me to stay proactive by identifying issues in real time before they impact users, saving us from potential downtime. I love the detailed transaction traces feature, which provides in-depth insights into API slowness or unusual traffic, enabling me to respond swiftly and appropriately. The initial setup of New Relic was easy, with clear installation steps, although configuring alerts and dashboards required a bit more time. Overall, these features significantly contribute to maintaining performance reliability and optimizing system operations.
What do you dislike about the product?
The dashboard load time could be reduced, especially when it contains multiple queries and during peak hours.
What problems is the product solving and how is that benefiting you?
I use New Relic to monitor application performance, quickly identify issues, track errors, and ensure smooth system operations, utilizing real-time alerts and detailed transaction traces to address API slowness and debug production faster.
Altaf P.
Unified Observability and Real-Time Insights Made Simple
Reviewed on Nov 25, 2025
Review provided by G2
What do you like best about the product?
New Relic’s unified observability platform, real-time insights, and easy dashboards make performance monitoring simple and highly effective.
What do you dislike about the product?
What I dislike about New Relic is its complex pricing structure and steep learning curve, which can be challenging for new users and small teams to manage effectively.
What problems is the product solving and how is that benefiting you?
New Relic solves the problem of limited visibility into application and system performance by providing real-time monitoring, error tracking, and deep performance insights. It benefits us by helping quickly identify issues, reduce downtime, optimize resource usage, and improve overall application reliability and user experience.
Lalit D.
Effortless Real-Time Insights with an Intuitive Interface
Reviewed on Nov 24, 2025
Review provided by G2
What do you like best about the product?
I really appreciate how New Relic provides clear, real-time insights into application performance with minimal effort required on my part. The intuitive user interface makes it easy and stress-free to identify issues quickly.
What do you dislike about the product?
There’s not much to complain about, although a few of the more advanced setup steps might seem a little technical initially. However, after everything is set up, it operates smoothly and reliably.
What problems is the product solving and how is that benefiting you?
New Relic helps us quickly identify performance bottlenecks, crashes, and slow network calls in the Android frontend. This has made debugging faster and improved overall app stability and user experience.
Pranjal A.
Comprehensive Monitoring with Real-Time Insights and Custom Dashboards
Reviewed on Nov 24, 2025
Review provided by G2
What do you like best about the product?
1. End-to-end visibility across the entire application stack: It lets you monitor backend, frontend, infra, logs, and APM in one place.
2. Real-time performance insights: Immediate data updates help quickly detect spikes, latency, and errors.
3. Powerful dashboards and customizable visualizations: Easy to build visual boards that give business + technical clarity.
2. Real-time performance insights: Immediate data updates help quickly detect spikes, latency, and errors.
3. Powerful dashboards and customizable visualizations: Easy to build visual boards that give business + technical clarity.
What do you dislike about the product?
The biggest challenges with New Relic are the steep learning curve and the interface, which can feel overwhelming initially. The pricing structure can also become expensive as data ingestion grows, and setting up alerts sometimes feels more complicated than it should be.
What problems is the product solving and how is that benefiting you?
1) Lack of visibility into application performance
New Relic provides real-time metrics, traces, and dashboards, which helps us quickly identify bottlenecks and slow transactions.
Benefit:
Faster troubleshooting and significantly reduced downtime.
New Relic provides real-time metrics, traces, and dashboards, which helps us quickly identify bottlenecks and slow transactions.
Benefit:
Faster troubleshooting and significantly reduced downtime.