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    Nexthink Infinity Platform

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    Nexthink Infinity - the market's first automation and remediation platform - delivers unparalleled visibility across all environments so all IT teams can continuously improve the digital workplace to optimize productivity and cost.
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    Nexthink Infinity Platform

     Info

    Overview

    Nexthink Infinity - the market's first automation and remediation platform - delivers unparalleled visibility across all environments so all IT teams can continuously improve the digital workplace to optimize productivity and cost.

    Highlights

    • See; Diagnose; Fix

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Nexthink Infinity Platform

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    36-month contract (1)

     Info
    Dimension
    Description
    Cost/36 months
    Workplace Experience
    See, diagnose, and fix digital workplace issues
    $2,400.00

    Vendor refund policy

    No refunds

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    269 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Liam W.

    Nexthink enabled smarter ways of working and resolving issues at scale

    Reviewed on Nov 18, 2024
    Review provided by G2
    What do you like best about the product?
    The community interaction and user idea implementation.

    The holistic and modular product mechanisms allowing me to get what i want out of it
    What do you dislike about the product?
    some key products of Nexthink are locked behind a paywall
    What problems is the product solving and how is that benefiting you?
    Nexthink is helping us solve various problems at scale rather than locally on a device. It allows us to take an issue, identify indicators for that issue in nexthink, and then be able to identify any other devices that have that issue, where we can then apply quick (sometimes automated) fixes

    Nexthink has come in particulalry helpful for asset management and overviews of our estate
    Alejandro P.

    Nexthink: An incredible tool to go beyond IT excellence

    Reviewed on Nov 18, 2024
    Review provided by G2
    What do you like best about the product?
    The great capacity it brings for proactive and preventive IT support.
    What do you dislike about the product?
    The DEX Score has capacity to be improved.
    What problems is the product solving and how is that benefiting you?
    With Nexthink we are able to offer preventive and proactive IT support, being able to discover issues before it becomes massive disrupting employee productivity.
    Airlines/Aviation

    Nexthink install experience in the Transporation industry.

    Reviewed on Oct 31, 2024
    Review provided by G2
    What do you like best about the product?
    Identifying problem trends.
    Proactively fixing issues.
    Works over the internet.
    What do you dislike about the product?
    Deleting records is non intuitive. Must upload CSV files.

    Updating library content wipes out our custom settings.

    Sometimes content that is out of date or has an update (such as an RA) does not appear in the RA section, only in the Library and you are unable to verify custom settings.
    What problems is the product solving and how is that benefiting you?
    Disk space.
    User profiles.
    SCCM Client Health.
    Tobacco

    the tool that every large company should have

    Reviewed on Oct 25, 2024
    Review provided by G2
    What do you like best about the product?
    the most important thing for me with nexthink is that you can reach the online computers in seconds and query the information either from data model or by sending powershell script
    this saves a lot of time because you dont have to remote the computer to understand the problem
    also the other capabilities are used like dex score to understand the computers with problems
    alerts and diagnostics also , application , live dashboards etc.
    What do you dislike about the product?
    i dont dislike anything, the only thing ican say here is that it still needs improvement on NQL editor like commenting the lines etc or ability to create better charts for live dashboards etc
    What problems is the product solving and how is that benefiting you?
    as i sad earliert we have a lot of scripts to find and troubleshoot devices and solve different problems
    alerts and diagnostics / dex are used the most to proactive searchinbg problems and after that solving them using remote actions
    Security and Investigations

    Nexthink Iwona Rimmer - Feedback

    Reviewed on Oct 24, 2024
    Review provided by G2
    What do you like best about the product?
    Nexthink Infinity stands out as a comprehensive solution for organizations aiming to enhance their operations and digital employee experience. Having implemented this platform, we've observed several benefits that make it a valuable addition to our IT toolkit. I cant imagine not using it!

    One of the most impressive features of Nexthink Infinity is its ability to provide real-time visibility into our entire IT environment. This has drastically reduced the time it takes to identify and address issues, leading to more efficient problem resolution.
    What do you dislike about the product?
    There is a learning curve associated with using the platform effectively, which may require additional training for IT staff, can be expensive, especially for smaller organizations with limited budgets. The support could br improved
    What problems is the product solving and how is that benefiting you?
    Software deployments,Nexthink enhances IT support by providing real-time data and actionable insights, allowing for faster and more effective problem resolution.
    View all reviews