Sold by: LogicMonitor
LogicMonitor's automated SaaS performance monitoring platform provides IT Ops teams with end-to-end visibility and actionable metrics to manage today's sophisticated on-premise, hybrid and cloud IT infrastructures. Deploy and manage your monitoring faster and automatically with Auto-Discovery of devices. Act on infrastructure performance data using built-in and customizable dashboards, performance forecasting, and full reporting. Use built-in workflow capabilities including alerting routing and escalation management to improve IT team response.
Sold by: LogicMonitor
Overview
LogicMonitor is the leading SaaS-based, performance monitoring platform for Enterprise IT. With coverage for thousands of technologies, LogicMonitor provides granular visibility into infrastructure, cloud and application performance across hybrid and cloud infrastructures. Automated device discovery, preconfigured alert thresholds and rich, customizable dashboards, come together to give IT teams the speed, flexibility and actionable insights to succeed in today's competitive markets.
Simply install a LogicMonitor Collector and add devices via network scan, bulk add, or orchestration tool of choice. The Collector automatically recognizes devices in your infrastructure and immediately begins collecting performance metrics. From there, use LogicMonitor's flexible data collection mechanism to pull metrics from virtually any device or API, then create graphs, dashboards, and custom alerts to quickly view application status and analyze trends.
Highlights
- End-to-end AWS Migration Monitoring: Ensuring migrated resources perform as intended with panoramic visibility into on-premises and AWS services in a single-pane view. Agentless Collector provides hybrid and multi-cloud visibility in minutes, not days or weeks. Low cost of ownership as teams are not having to constantly upgrade agents to support new features. Devices are recognized and instantly auto-configured based on best practices.
- Complete visibility into cloud services: visualize cloud performance, availability, and ROI alongside your monitored on-premises infrastructure for a complete view into hybrid and multi-cloud environments.
- Automated device configuration for 2,000+ technologies: LogicMonitor detects what to monitor, what to graph, and what to alert on, automatically, to give you intelligent, actionable monitoring.
Details
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.
Dimension | Description | Cost/month |
|---|---|---|
Enterprise Package | Enterprise Package - Local Collector Devices | $22,000.00 |
LM APM Metrics | <50 datapoints pushed via API or scraped via OpenMetrics integration | $3,000.00 |
LM APM Synthetics | Up to 1000 invocations of selenium-recorded synthetic tests | $3,000.00 |
LM APM Traces | Up to 1m application spans | $3,000.00 |
Layered AI | Layered AI | $120,000.00 |
LM Cloud | Cloud Resources | $3,000.00 |
LM Cloud IaaS | See quote | $22,000.00 |
LM Cloud PaaS | See quote | $3,000.00 |
LM Config | Configuration Monitoring and Alerting | $1,500.00 |
LM Container Monitoring | Container Resources | $3,000.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Cost/unit |
|---|---|
Additional usage as defined in Sales Order Form (Private Offers Only) | $0.01 |
Vendor refund policy
Custom pricing options
Find a fit for enterprise or unique needs with a private offer.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Jayalakshmi S.
Great monitoring tool
Reviewed on Nov 02, 2024
Review provided by G2
What do you like best about the product?
Logic monitor is a monitoring tool with advanced alerting features enabling the teams to identify and resolve issues before they impact end users and its beginner friendly.
What do you dislike about the product?
It has a limitations in customization options for dashboards and reports.
What problems is the product solving and how is that benefiting you?
Logic monitor tracks network devices and performance metrics helping to identify bottlenecks and ensure reliable connectivity.
Leave a comment0 comments
Kris A.
Logicmonitor is essential to our managed service offering
Reviewed on Sep 05, 2024
Review provided by G2
What do you like best about the product?
Features, SaaS based, Ease of implementation ,MultiTenancy
What do you dislike about the product?
Native reporting engine is limited but does allow for API integration.
What problems is the product solving and how is that benefiting you?
Logicmonitor is delivered as cloud based solution which provided a secure and always on platform for us to leverage in our MSP offering. We required no investment in infrastrcuture and the solution was ready to deploy in a minutes. Logicmonitor works cloely with vendors to onboard key metric and aotumaically allocates alert severity indicators that we could leverage out of the box. The platorm is highly customizable but from an alerting level as well the client dashboard level, enabling us to provide client specific views of their critical infrastructure. The SLA widgets enables us to measure and report against key metrics aligned to our MSA's. Logicmonitor provides us with confidence that our clients solutions are operating optimally and dramatacically reduces our mttr.
Pharmaceuticals
Get detailed system status
Reviewed on Aug 30, 2024
Review provided by G2
What do you like best about the product?
I think it's great that it provides detailed information about the system status and can detect potential problems before they occur.
What do you dislike about the product?
Support responses can be slow, so I would like you to contact us more frequently.
Specifically, the support request is as follows.
#546201: A support request was filed because Linux process monitoring could not be performed properly.
After providing the evidence requested by support, there has been no contact for five business days.
In addition, since the LogicMonitor UI was updated from UIv3 to UIv4, errors caused by LogicMonitor bugs have been occurring frequently, so we would like the quality to be stabilized.
Specifically, the support request is as follows:
#546766: An error occurred when editing the DataSource used by LM Synthetics, so alert emails cannot be customized until the bug is fixed.
Specifically, the support request is as follows.
#546201: A support request was filed because Linux process monitoring could not be performed properly.
After providing the evidence requested by support, there has been no contact for five business days.
In addition, since the LogicMonitor UI was updated from UIv3 to UIv4, errors caused by LogicMonitor bugs have been occurring frequently, so we would like the quality to be stabilized.
Specifically, the support request is as follows:
#546766: An error occurred when editing the DataSource used by LM Synthetics, so alert emails cannot be customized until the bug is fixed.
What problems is the product solving and how is that benefiting you?
It is now possible to gain a detailed understanding of the causes of problems occurring in the system.
Financial Services
A platform that gets you right into the action
Reviewed on Aug 13, 2024
Review provided by G2
What do you like best about the product?
LM has simplified the data gathering process by bringing you automatic datasources, based on device type, that provide information on the metrics you need. Instead of spending hours building out all the monitors you need, they have it available for you on day 1.
Additionally, you can build out custom event sources, property sources or datasources that gather unique data or metrics that you may need for specific devices or device types.
Metric graphs/dashboards are easy use, build, clone or share. This platform allows you and your organization to get right into the middle of the action instead spending time hunting for the information you need.
Additionally, the LM porfessional services team was fantastic during the initial implementation and the customer support reps continue to support well!
Additionally, you can build out custom event sources, property sources or datasources that gather unique data or metrics that you may need for specific devices or device types.
Metric graphs/dashboards are easy use, build, clone or share. This platform allows you and your organization to get right into the middle of the action instead spending time hunting for the information you need.
Additionally, the LM porfessional services team was fantastic during the initial implementation and the customer support reps continue to support well!
What do you dislike about the product?
The new ui.... it's an adjustment. I understand what they are trying to do, but I don't think it's the right direction. It's too busy and still much slower than the old UI.
Additionally, historical alert reporting is difficult when you take into consideration SDT schedules, whether recurring or scheduled once. You cannot get a historical report of ACTIONABLE alerts because it lumps in alerts that "occured" while the device was in SDT. The SDT tag is automatically cleared from an alert once the alert clears, which muddies the water A LOT with downstream reporting. Reporting and this issue could definitely benefit from some improvement initiatives.
Additionally, historical alert reporting is difficult when you take into consideration SDT schedules, whether recurring or scheduled once. You cannot get a historical report of ACTIONABLE alerts because it lumps in alerts that "occured" while the device was in SDT. The SDT tag is automatically cleared from an alert once the alert clears, which muddies the water A LOT with downstream reporting. Reporting and this issue could definitely benefit from some improvement initiatives.
What problems is the product solving and how is that benefiting you?
Heighten visibility with the amount of datasource monitoring available
Darren E.
Game changer for our managed services clients
Reviewed on Aug 12, 2024
Review provided by G2
What do you like best about the product?
Ease of installation, agentless, ease of use
What do you dislike about the product?
Staying up to date on the UI changes as the product is improved
What problems is the product solving and how is that benefiting you?
Continuous monitoring of our JD Edwards, SAP, Database and sybase managed services clients is improving our TTR. This creates a proactive response to issues saving our clients and our team, time and money