What do you like best about the product?

I think it's great that it provides detailed information about the system status and can detect potential problems before they occur.

What do you dislike about the product?

Support responses can be slow, so I would like you to contact us more frequently.
Specifically, the support request is as follows.
#546201: A support request was filed because Linux process monitoring could not be performed properly.
After providing the evidence requested by support, there has been no contact for five business days.

In addition, since the LogicMonitor UI was updated from UIv3 to UIv4, errors caused by LogicMonitor bugs have been occurring frequently, so we would like the quality to be stabilized.
Specifically, the support request is as follows:
#546766: An error occurred when editing the DataSource used by LM Synthetics, so alert emails cannot be customized until the bug is fixed.

What problems is the product solving and how is that benefiting you?

It is now possible to gain a detailed understanding of the causes of problems occurring in the system.