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    Listing Thumbnail

    New Relic: the Observability Platform

     Info
    Sold by: New Relic 
    New Relic combines configuration monitoring and real-time health metrics with a dynamic, tag-driven approach to dashboards and alerting to easily visualize, analyze and troubleshoot your entire AWS infrastructure.
    Listing Thumbnail

    New Relic: the Observability Platform

     Info
    Sold by: New Relic 

    Overview

    New Relic is the industry's most comprehensive cloud-based observability platform providing engineers with full visibility into the performance of their AWS cloud services alongside their entire stack. New Relic includes:

    Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces Full-Stack Observability to quickly visualize and troubleshoot your entire software stack in one connected experience Applied Intelligence to automatically detect anomalies, correlate issues and reduce alert noise

    New Relic offers developers deep integration across AWS' technology stack, making it easy for technology teams to send telemetry data from AWS services into New Relic to observe the health and performance across their full AWS environment, from Amazon EKS and AWS Lambda through AWS Kinesis, Amazon CloudWatch, and AWS Distro for OpenTelemetry.

    Choose to purchase New Relic or gain access to the New Relic free tier from the AWS Public MarketPlace at https://thinkwithwp.com/marketplace/pp/B08L5FQMTG  .

    For custom pricing, EULA, or a private contract, please contact AWSMarketplace@newrelic.com  for a private offer.

    Highlights

    • Ingest, analyze, and alert on all your metrics, events, logs, and traces--all in one place.
    • Quickly visualize and troubleshoot your entire software stack in one connected experience.
    • Automatically detect anomalies, correlate issues, and reduce alert noise.

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    New Relic: the Observability Platform

     Info
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    NR Platform
    NR platform with auto-billing of overages
    $100,000.00

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Additional overages as defined in contract and at newrelic.com/pricing
    $0.01

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law. New Relic may suspend or terminate the Services, in addition to other rights and remedies, if fees are past due. The products selected by you in this ordering documentation are deemed accepted upon the provisioning of the applicable products by New Relic for your use.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    New Relic offers a variety of technical resources, including the New Relic Docs Site, New Relic University, New Relic Open Source Projects, and the New Relic Community. Learn more about these in our Finding Help Doc (https://docs.newrelic.com/docs/accounts-partnerships/education/getting-started-new-relic/finding-help ). https://support.newrelic.com/ ; AWSMPOrders@newrelic.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

     Info
    Updated weekly

    Accolades

     Info
    Top
    10
    In Continuous Integration and Continuous Delivery, Migration, Monitoring
    Top
    10
    In Migration, Continuous Integration and Continuous Delivery
    Top
    10
    In Log Analysis, Data Analytics

    Customer reviews

     Info
    AI generated sentiment from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Telemetry Data Management
    Comprehensive platform for ingesting, analyzing, and alerting on metrics, events, logs, and traces across infrastructure
    Multi-Service Monitoring
    Deep integration with AWS technology stack for observing health and performance across services like Amazon EKS, AWS Lambda, AWS Kinesis, and Amazon CloudWatch
    Anomaly Detection
    Automated intelligent system for detecting performance anomalies, correlating issues, and reducing alert noise
    Full-Stack Visualization
    Unified dashboard experience for troubleshooting and visualizing entire software infrastructure in a connected environment
    Observability Platform
    Cloud-based solution providing comprehensive performance monitoring and analysis across distributed technology environments
    Observability
    "Full-stack monitoring with automatic discovery and continuous tracking of AWS applications and infrastructure from code-level insights to end-user tracing"
    Cloud Infrastructure Monitoring
    "Automatic discovery and optimization of EC2 instances across Availability Zones using CloudWatch API"
    AI-Driven Analytics
    "Real-time analysis of complex ecosystems and billions of events with AI-powered root cause analysis and correlation"
    Runtime Application Security
    "Instant detection and blocking of vulnerabilities and threats in runtime cloud applications"
    Multi-Cloud Technology Support
    "Native integration with Amazon EC2, Elastic Container Service, Elastic Kubernetes Service, Fargate, Lambda, and over 90 AWS technologies"
    Stream Processing Technology
    Proprietary Streama© technology for real-time data ingestion and analysis of logs, metrics, tracing, and security data
    Machine Learning Monitoring
    Machine learning algorithms continuously monitor data patterns and flows between system components to trigger dynamic alerts
    Multi-Source Data Ingestion
    Capability to connect and aggregate data from any source in any format with support for multiple visualization platforms
    In-Stream Analytics
    Advanced analytics performed on data streams without relying on traditional storage or indexing mechanisms
    Auto-Scaling Infrastructure
    Advanced auto-scaling techniques that seamlessly adapt to different environment scales and processing demands

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    0 ratings
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    0 AWS reviews
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    495 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    KRISHNA P.

    Real time monitoring across applications

    Reviewed on Mar 26, 2025
    Review provided by G2
    What do you like best about the product?
    Power ful apm, full stack observablity also
    What do you dislike about the product?
    No this working as expected and i am comfortable
    What problems is the product solving and how is that benefiting you?
    Provides transcation traces
    Sanjay S.

    New Relic The Best Monitoring Tool

    Reviewed on Mar 25, 2025
    Review provided by G2
    What do you like best about the product?
    The best features in New Relic i like Application Performance Monitoring
    What do you dislike about the product?
    There is nothing to dislike in New Relic
    What problems is the product solving and how is that benefiting you?
    It provides real time monitoring into application performance, end to end Observability.
    Arun B.

    It offers seamless monitoring, real-time insights and excellent support.

    Reviewed on Mar 24, 2025
    Review provided by G2
    What do you like best about the product?
    I like most 3 things in New Relic are
    1.Intuitive interface
    2.Real-time performance insights
    3.Customizable dashboards
    What do you dislike about the product?
    I dislike 3 things are
    1.Can be expensive for smaller teams.
    2.Steep learning curve initially.
    3.Limited out-of-the-box reporting options.
    What problems is the product solving and how is that benefiting you?
    It helps monitor app performance in real-time, identifying bottlenecks and errors. It provides valuable insights, custom alerts, and reports, improving system reliability, operational efficiency and user experience.
    Steve S.

    New Relic : Essential Powerful Monitoring Tool

    Reviewed on Mar 20, 2025
    Review provided by G2
    What do you like best about the product?
    New Relic is Detailed observability platform with real time monitoring features.
    What do you dislike about the product?
    Honestly, there is nothing i don't like about it
    What problems is the product solving and how is that benefiting you?
    Real-time monitoring features and error tracking saves time and increase productivity
    Amal P S.

    Comprehensive Full-Stack Observability

    Reviewed on Mar 20, 2025
    Review provided by G2
    What do you like best about the product?
    It provides full-stack visibility into applications, servers, cloud services, and logs, helping businesses enhance their performance, reliability, and efficiency.
    What do you dislike about the product?
    Pricing can be a bit expensive. Otherwise it's a good product.
    What problems is the product solving and how is that benefiting you?
    Logs are stored in different tools, making troubleshooting difficult earlier. Using New Relic we have a Centralized Log Management that collects all logs in one place.
    View all reviews