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Best CRM Tool for website personalisation
What do you like best about the product?
Very easy to integrate, Easy application of web personalisation & in -app personalisation
What do you dislike about the product?
Support Team & CSM reverts are very slow,
What problems is the product solving and how is that benefiting you?
Easy to integrate with shopify and other E-commerce platforms
WebEngage: Powerful Marketing Automation for Growth-Driven Brands
What do you like best about the product?
Seamless integration with existing tech stack
Intuitive user interface and powerful segmentation
AI-powered features for optimized campaign performance
Comprehensive reporting and analytics dashboards
Intuitive user interface and powerful segmentation
AI-powered features for optimized campaign performance
Comprehensive reporting and analytics dashboards
What do you dislike about the product?
Onboarding process could be streamlined for faster time-to-value
What problems is the product solving and how is that benefiting you?
As a growing brand, we often struggled to unify customer data across multiple channels and create truly personalized experiences at scale. Fragmented customer insights and manual campaign management hindered our ability to drive engagement, retention, and revenue growth.
WebEngage's comprehensive marketing automation platform has helped us overcome these challenges. By seamlessly integrating with our existing tech stack, the tool enables us to centralize customer data and leverage AI-powered features to optimize campaign performance and deliver hyper-personalized experiences.
WebEngage's comprehensive marketing automation platform has helped us overcome these challenges. By seamlessly integrating with our existing tech stack, the tool enables us to centralize customer data and leverage AI-powered features to optimize campaign performance and deliver hyper-personalized experiences.
One platform for the Easy and Effective Event Tracking & User Engagement
What do you like best about the product?
The Customer Data Platform (CDP) is really helpful, it lets us bring data from different sources together and get a full view of our users.
Setting up and tracking transactional emails is simple, which saves time and reduces mistakes.
Marketing automation has gotten much better. We can now create complex workflows with multiple triggers and conditions without needing extra tools.
The platform also has improved analytics dashboards, giving more insights into user behavior and how campaigns are performing.
Overall, WebEngage feels faster and smoother when handling large amounts of data and campaigns.
Setting up and tracking transactional emails is simple, which saves time and reduces mistakes.
Marketing automation has gotten much better. We can now create complex workflows with multiple triggers and conditions without needing extra tools.
The platform also has improved analytics dashboards, giving more insights into user behavior and how campaigns are performing.
Overall, WebEngage feels faster and smoother when handling large amounts of data and campaigns.
What do you dislike about the product?
The dashboard can be a bit confusing for new users. Grouping similar features together would make it easier to find things.
Sometimes, reports take a little longer to load, especially when working with large datasets.
Some parts of the interface, like the campaign builder, aren’t very intuitive. Some options are hidden under multiple clicks, which can be frustrating.
Having more ready-to-use templates for campaigns and emails would make it quicker and easier for beginners to get started.
Sometimes, reports take a little longer to load, especially when working with large datasets.
Some parts of the interface, like the campaign builder, aren’t very intuitive. Some options are hidden under multiple clicks, which can be frustrating.
Having more ready-to-use templates for campaigns and emails would make it quicker and easier for beginners to get started.
What problems is the product solving and how is that benefiting you?
Boosting User Retention with Personalized Engagement - [As without the personalized notifications and user interaction, we have to treat the all users same, which we can't ]
Using WebEngage, we send personalized notifications and messages that match each user’s interests and activity. This helps us keep users coming back to the app by offering them exactly what they’re looking for. Personalization has made our connection with users stronger and more meaningful.
Using Automated Campaigns to Keep Users Engaged
WebEngage’s campaign automation tools make it easy to engage users at the right times. Automated messages and reminders ensure users don’t miss updates, feel connected, and stay interested in the app. It’s also more efficient for us since we can focus on more complex strategies while these campaigns run on their own.
Tracking Behavior to Create Tailored Experiences
WebEngage lets us see patterns in how different groups of users interact with the app. This helps us design more relevant experiences for each segment, like new users, regular users, or those who might be at risk of losing interest. This way, we’re able to make the app feel more personalized, which keeps users happier.
Mapping User Journeys to Offer What Users Want
By tracking user actions and mapping their journeys, we can understand what users are looking for at each stage. This helps us improve app features and create offers that align with their expectations. The data we gather makes it clear how we can make their experience more enjoyable, building loyalty and satisfaction.
In short, WebEngage helps us connect with our users on a deeper level, making the app more engaging and improving long-term user loyalty.
Using WebEngage, we send personalized notifications and messages that match each user’s interests and activity. This helps us keep users coming back to the app by offering them exactly what they’re looking for. Personalization has made our connection with users stronger and more meaningful.
Using Automated Campaigns to Keep Users Engaged
WebEngage’s campaign automation tools make it easy to engage users at the right times. Automated messages and reminders ensure users don’t miss updates, feel connected, and stay interested in the app. It’s also more efficient for us since we can focus on more complex strategies while these campaigns run on their own.
Tracking Behavior to Create Tailored Experiences
WebEngage lets us see patterns in how different groups of users interact with the app. This helps us design more relevant experiences for each segment, like new users, regular users, or those who might be at risk of losing interest. This way, we’re able to make the app feel more personalized, which keeps users happier.
Mapping User Journeys to Offer What Users Want
By tracking user actions and mapping their journeys, we can understand what users are looking for at each stage. This helps us improve app features and create offers that align with their expectations. The data we gather makes it clear how we can make their experience more enjoyable, building loyalty and satisfaction.
In short, WebEngage helps us connect with our users on a deeper level, making the app more engaging and improving long-term user loyalty.
It's a great tool to make users interact and engage our product, which can lead to monetization.
What do you like best about the product?
It offers a diverse range of popular channels and continuous updates. It is used daily and is easy to use, integrate, and implement.
What do you dislike about the product?
Customer support should be optimized, and more detailed instructions should be provided wherever required. For example, there should be WebEngage compatibility for each channel.
What problems is the product solving and how is that benefiting you?
WebEngage provides a one-stop solution to all marketing requirements of an organization. It's an easy to use tool which saves time and effort of a marketer while delivering the desired results
Great Full Stack CLM Platform & Martech Automation Tool
What do you like best about the product?
1. Tons of features like new & Industry-first features
2. Easy to use UI to create campaigns & journeys.
3. Easy to integrate with other platforms.
4. In-depth Analytics.
5. Superfast Customer support to assist you.
2. Easy to use UI to create campaigns & journeys.
3. Easy to integrate with other platforms.
4. In-depth Analytics.
5. Superfast Customer support to assist you.
What do you dislike about the product?
This was our first CLM Platform, so all good for now without any issues.
What problems is the product solving and how is that benefiting you?
1. Improve Retention
2. Improve Customer Engagement
3. Improve CLTV
4. Channel level insights
5. Segment insights & personalistion
2. Improve Customer Engagement
3. Improve CLTV
4. Channel level insights
5. Segment insights & personalistion
As my 1st CRM tool i have enjoy using webengage.
What do you like best about the product?
It simplifies daily use integration and implementation, Its is also easy to use on daily basis and complete the assigneed task beefore time. Even the customer support is fast & accuratee than expecteed.
What do you dislike about the product?
Some possible automation which is not optmized (like Journey cannnot be optimiized) but it is justified. I would have personaly loved if it was editable.
What problems is the product solving and how is that benefiting you?
The operation process is automateed in very professional way.
Robust Solution
What do you like best about the product?
The tool is reliable, The functions work smoothly, Segmentation and wide options for enabling various journeys.
What do you dislike about the product?
The Live segments take a long time to load.
What problems is the product solving and how is that benefiting you?
It's a all in one robust Solution
Best tool for retention
What do you like best about the product?
It is helpful to create journies in very efficient manner and ease of imprelentation also helps to create website personalisation
What do you dislike about the product?
It takes time to get a respose from their team if we are facing any issue
What problems is the product solving and how is that benefiting you?
Making our customer journey simpler and very helpful to reach out to our existing customer base with the help of journies
Best CRM Tool for website need
What do you like best about the product?
Integration is very easy with any 3 party tool, all the channels overview reporting is very easy
What do you dislike about the product?
CSM doesnot reply early some time take too long
What problems is the product solving and how is that benefiting you?
Customer Journey Mapping events and Create website personalization
Intuitive UI and cool features
What do you like best about the product?
The experience has been pretty good and exciting, lots to learn. An easy and intuitive UI helps beginners to navigate through the platform easily and set up their tasks efficiently.
What do you dislike about the product?
The customer support and the TAT to solve basic hygiene issues are a bit tiresome and takes a lot of effort in following-up.
What problems is the product solving and how is that benefiting you?
Retargetting marketing efforts, especially customer journey mapping and revenue reporting.
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