WebEngage is a powerful customer engagement platform designed to transform the way businesses interact with their customers. With a focus on personalization and meaningful connections, WebEngage empowers brands to deliver targeted, timely, and contextually relevant messages across multiple channels.
Overview
WebEngage is a customer data platform and marketing automation solution that helps consumer tech enterprises and SMBs engage users effectively and simplify retention. We help brands drive revenue by targeting existing customers and anonymous users with highly contextual and hyper-personalized engagement campaigns across multiple communication channels.
Product and marketing experts worldwide use WebEngage to craft seamless user lifecycle journeys that convert current users through data-driven, well-timed omnichannel engagement initiatives. We enable brands with in-depth product and marketing analytics to track growth metrics and campaign performance. Leverage WebEngage's AI capabilities to predict user behavior and engage them live!
Highlights
- Multi-Channel Communication: Reach customers through various communication channels, including email, SMS, in-app messages, web push notifications, and more
- Journey Designer: Design seamless customer journeys with the intuitive Journey Designer, ensuring a consistent experience across touchpoints
- In-Depth Analytics: Leverage powerful analytics and reporting tools to gain actionable insights into customer behavior, campaign performance, and user preferences
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Dimension | Description | Cost/month |
|---|---|---|
WebEngage CEP | Monthly Active User | $1,000.00 |
Vendor refund policy
No Refund
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Kisan S.
We like webengage platform they give detailed user journey tracking
Reviewed on Feb 15, 2025
Review provided by G2
What do you like best about the product?
the best part of webengage is thier automation and multiple ways to go back to left user and also notifying customer who visted our website or app
customer support and demo is expllent
easy impentention by expert and good demo trial
easy to use for new user also
integration is also good they have multiple platform for connecting to webengage
frequency of use is regualr its give detailed journey
overall excellent choice for easy joruney tracking and goving back to left user and targeting by segments
customer support and demo is expllent
easy impentention by expert and good demo trial
easy to use for new user also
integration is also good they have multiple platform for connecting to webengage
frequency of use is regualr its give detailed journey
overall excellent choice for easy joruney tracking and goving back to left user and targeting by segments
What do you dislike about the product?
some cost is higher and upfront is big downside compare to other providers and for small business its burden when high charges for starting
What problems is the product solving and how is that benefiting you?
our data is on multiple places and its good for integrated way to target user and go back to reach again in proper way
Leave a comment0 comments
bikram b.
good platform for user engagement and move them towards bofu
Reviewed on Feb 07, 2025
Review provided by G2
What do you like best about the product?
we can create complex web journeys with validation and conditions to reach out specific cohorts of users.
What do you dislike about the product?
some reporting features still need improvement.
What problems is the product solving and how is that benefiting you?
we are able to easily reach out to our customers and convey the promotional as well as transactional messages to them. it is helping to improve the conversion rates as we are able to reach them at regular interval with relative ease.
Suchitra D.
Webengage Review
Reviewed on Feb 04, 2025
Review provided by G2
What do you like best about the product?
Webengage's UI is very user friendly. It is simple to understand and start over.
What do you dislike about the product?
If we can have channel wise report in more detail right away on the journey dashboard, rather going on each channel and clicking for the report.
What problems is the product solving and how is that benefiting you?
Campaign management and customer journeys. Ease of use and data analytics.
Himanshu Shekhar S.
Very User Friendly & So many Features for Data Analysis
Reviewed on Jan 24, 2025
Review provided by G2
What do you like best about the product?
We can get better Dashboard and exact number on analsys.
What do you dislike about the product?
Nothing, just sometimes its works little slow.
What problems is the product solving and how is that benefiting you?
We Can Automate So Many Customer jounery based on user events/attributes and so on.
Mitesh k.
Using WebEngage for Product Marketing
Reviewed on Jan 24, 2025
Review provided by G2
What do you like best about the product?
Managing all user communication in one place, ability to easily get insights into user actions & behaviors with ease.
We have essential been able to drive most of our Product Marketing efforts through WebEngage.
We have essential been able to drive most of our Product Marketing efforts through WebEngage.
What do you dislike about the product?
Not any critical issues, but some more advanced filtering options would help.
What problems is the product solving and how is that benefiting you?
Getting insights into user persona, behavious, and actions - and using that data to run product marketing campaigns seamlessly.