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We like webengage platform they give detailed user journey tracking
What do you like best about the product?
the best part of webengage is thier automation and multiple ways to go back to left user and also notifying customer who visted our website or app
customer support and demo is expllent
easy impentention by expert and good demo trial
easy to use for new user also
integration is also good they have multiple platform for connecting to webengage
frequency of use is regualr its give detailed journey
overall excellent choice for easy joruney tracking and goving back to left user and targeting by segments
customer support and demo is expllent
easy impentention by expert and good demo trial
easy to use for new user also
integration is also good they have multiple platform for connecting to webengage
frequency of use is regualr its give detailed journey
overall excellent choice for easy joruney tracking and goving back to left user and targeting by segments
What do you dislike about the product?
some cost is higher and upfront is big downside compare to other providers and for small business its burden when high charges for starting
What problems is the product solving and how is that benefiting you?
our data is on multiple places and its good for integrated way to target user and go back to reach again in proper way
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good platform for user engagement and move them towards bofu
What do you like best about the product?
we can create complex web journeys with validation and conditions to reach out specific cohorts of users.
What do you dislike about the product?
some reporting features still need improvement.
What problems is the product solving and how is that benefiting you?
we are able to easily reach out to our customers and convey the promotional as well as transactional messages to them. it is helping to improve the conversion rates as we are able to reach them at regular interval with relative ease.
Webengage Review
What do you like best about the product?
Webengage's UI is very user friendly. It is simple to understand and start over.
What do you dislike about the product?
If we can have channel wise report in more detail right away on the journey dashboard, rather going on each channel and clicking for the report.
What problems is the product solving and how is that benefiting you?
Campaign management and customer journeys. Ease of use and data analytics.
Very User Friendly & So many Features for Data Analysis
What do you like best about the product?
We can get better Dashboard and exact number on analsys.
What do you dislike about the product?
Nothing, just sometimes its works little slow.
What problems is the product solving and how is that benefiting you?
We Can Automate So Many Customer jounery based on user events/attributes and so on.
Using WebEngage for Product Marketing
What do you like best about the product?
Managing all user communication in one place, ability to easily get insights into user actions & behaviors with ease.
We have essential been able to drive most of our Product Marketing efforts through WebEngage.
We have essential been able to drive most of our Product Marketing efforts through WebEngage.
What do you dislike about the product?
Not any critical issues, but some more advanced filtering options would help.
What problems is the product solving and how is that benefiting you?
Getting insights into user persona, behavious, and actions - and using that data to run product marketing campaigns seamlessly.
one of the most successful analytical tool in the market
What do you like best about the product?
WebEngage has helped us bring all kinds of analytical capabilities as well as all kinds of marketing communication challens under one umbrella and significantly increased proficiency and productivity of the team with fewer chances of missing out on timely commucation through various channels.
With ease of integration and easy access to expensive other supporting marketing tools at affordable prices.
With ease of integration and easy access to expensive other supporting marketing tools at affordable prices.
What do you dislike about the product?
WebEngage can be more user friendly and more frequent webinars for different features on the platform.
What problems is the product solving and how is that benefiting you?
Marketing communication through various different channels on the platform including SMS, Whatsapp, Email and Push notifications are easier than ever now with the help of webengage. With the help of analytics we are able to target the right audience resulting in increase in customer retention rate.
Best Martech solution
What do you like best about the product?
Analytics and reporting. User interface is great
What do you dislike about the product?
Customer service is exceptionallly slow.
What problems is the product solving and how is that benefiting you?
Customer Retention
Support Service
What do you like best about the product?
Support team is always ready to assist in any escalated issues.
What do you dislike about the product?
There are some features which does not work properly like other tools, one of them is A/B test.
What problems is the product solving and how is that benefiting you?
Webengage is helpful for us to automate the journeys which are in use on daily basis.
Near Perfect Tool For Customer Engagement!
What do you like best about the product?
We frequently use WebEngage and it works best for Marketing Automation and Customer Engagement, It's easy to learn and use, setting up Push Notifications, Journeys, Creating Segments is quite fast and it helps to automate most of the stuf. WebEngage Support is always active and available for us with fast response and fixes. It's easy to integrate and implement.
What do you dislike about the product?
What I dislike about the Product is that it should have some features for free or atleast the part of the basic plan like Intelligent Sending, RCS, In-Line Content. Also WebEngage is best suited for Marketing Automation but not for Customer Analytics. I wish to see it become more powerful in
What problems is the product solving and how is that benefiting you?
We primarily use WebEngage for Growth, be it Activation or Retention. We use it as a CDP, Omnichannel Campaign Management, Creating Automated Journeys, Sending Daily Push Campaigns and Analytics. It has helped us in Identifying and Decreasing Drop Across Funnel, Increasing Conversions, Retaining and Engaging Users through Campaigns.
Best CRM Platform for All Retention and Automation NeedS
What do you like best about the product?
Supportive CSM which helps you to be on top of retention campaign.
What do you dislike about the product?
Integration sometime is hectic, and analysis of whatsapp doesnot provide clicks
What problems is the product solving and how is that benefiting you?
Website and App personlalization, very easy to create any jounrey and schedule later
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