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Highly recommend Tool for Marketing Automation.
What do you like best about the product?
Ease of Use and simple UI/UX. Anyone can learn it quickly. Also, the support from the team also very prompt,
What do you dislike about the product?
Marketing Analytics like custom dashboard should be there,
What problems is the product solving and how is that benefiting you?
From user onboarding to engagement and omnichannel communication.
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Great tool to engage with customer
What do you like best about the product?
Journeys are very easy to create with different control by drag and drop.
What do you dislike about the product?
Reports are not user-friendly. If custom report options are provided it will be more helpful.
What problems is the product solving and how is that benefiting you?
Marketing communications are well organized and scheduled in WebEngage.
Recommendations to others considering the product:
It is highly recommended to use webengage if an organization very frequent contact the customer either transaction or promotional purpose in various channels like SMS/app/web/email/whatsapp
Awesome Automation Tool
What do you like best about the product?
WebEngage is a really awesome automation tool for digital marketing. It will help with segmentation, audience engagement, reporting, etc...
What do you dislike about the product?
In reporting section need some optimization.
What problems is the product solving and how is that benefiting you?
Less timing, Less work, more engagement.
A fulfilled customer of WebEngage, intrigued by the detailed logic and customer support.
What do you like best about the product?
- The detailed and well thought through logic helps build intricate used cases
- Exemplary customer support goes above and beyond to resolve any queries, being our extended hands in the true sense.
- The robust mix of all possible communication channels helps develop an efficient omnichannel strategy.
- Exemplary customer support goes above and beyond to resolve any queries, being our extended hands in the true sense.
- The robust mix of all possible communication channels helps develop an efficient omnichannel strategy.
What do you dislike about the product?
- Time taken for the segment creations and also loading the dashboards at times
- Limited access to the detailed user-level data would help with deeper analysis.
- There could be more educational sessions/webinars on the complete power of WebEngage
- Limited access to the detailed user-level data would help with deeper analysis.
- There could be more educational sessions/webinars on the complete power of WebEngage
What problems is the product solving and how is that benefiting you?
- Devising automated omnichannel lead nurture & renewal journeys using product-based events helping personalize the experience
- Monitoring broad results of the communication receptiveness and analyze effective communication strategy
- Driving Signups of users on the app and efficiently engaging through push & in-app notifications
- Monitoring broad results of the communication receptiveness and analyze effective communication strategy
- Driving Signups of users on the app and efficiently engaging through push & in-app notifications
A Marketing Automation tool that has almost everything you need!
What do you like best about the product?
Some of the best things about webengage are its dashboard - everything very easily navigatable and available on the sidebar, segments have a wide range of filters and it connects with a lot of 3rd partys if youre looking to do a lot of out of the box solutions.
What do you dislike about the product?
The only thing I really hate about webengage is it lets me create a campaign on my mobile but doesn't let me publish it. But it fixes a lot of other problems other onmichannels have.
What problems is the product solving and how is that benefiting you?
The main thing was to set up uniform journeys to segmented users and engage with them on a personalized level which it does perfectly, supporting multiple channels. Benefits being an excellent journey/ flow builder and access to multipe messaging channels.
Working on Web engage is Super easy and Super cool
What do you like best about the product?
The Most helpful thing about Web engage is it's easy to use and easy to schedule campaigns. Also, you can get 5-6 channels covered on a single platform like web push, Push notification, SMS, Facebook and WhatsApp Channel.
What do you dislike about the product?
There is no pause button or stop button to pause or stop a running campaign because if anything goes wrong by mistake we can pause or stop the campaign.
and need a pause or stop button to make it more excellent and user friendly.
and need a pause or stop button to make it more excellent and user friendly.
What problems is the product solving and how is that benefiting you?
With WebEngage, you can easily create segments and track real-time data as well as the complete report on the next day whereas on other platforms creating segments and tracking real-time is not easy.
Easy to use for Marketing Automation Tool
What do you like best about the product?
An easy-to-use, intuitive tool for engaging with our users. Its ability to extract data faster and update key metrics for our campaigns in real time. Not to mention how pleased we are with customer service!
What do you dislike about the product?
There isn't much about webengage that I detest, but there is always space for improvement.
What problems is the product solving and how is that benefiting you?
We are doing omni-channel approach for engagement and conversions by implementing user journey's with improved user experience.
Have been using WebEngage more than 3 years now and it's been amazing experience .
What do you like best about the product?
I love the user experience it has excellent UI, totally user-friendly. It is also affordable compared to other tools in the market.
What do you dislike about the product?
I want more advanced options in terms of reports. Also, a few more options in segmentation like using and & or at the same time will be helpful.
What problems is the product solving and how is that benefiting you?
Automation has been a plus point with WebEngage as it saves lots of time. The new features like sending intelligently and split the block in the journey are super useful.
Recommendations to others considering the product:
If you are planning to start with automation, WebEngage is the go-to tool for sure. It is very easy to use and saves a lot of time.
Best Marketing Automation Suite I have discovered so far!
What do you like best about the product?
- It's user-friendly and easy to use.
-What I love the most is the Analytics feature. It helps us to plan the automation easily and making it more target-oriented.
-It covers almost all the options available to reach out to users in an amicable manner.
-What I love the most is the Analytics feature. It helps us to plan the automation easily and making it more target-oriented.
-It covers almost all the options available to reach out to users in an amicable manner.
What do you dislike about the product?
-The feature which restricts us from editing the journey, which is running.
-Custom Events sections sometimes show incorrect data.
-Analytics section can be more strong and insightful.
-Custom Events sections sometimes show incorrect data.
-Analytics section can be more strong and insightful.
What problems is the product solving and how is that benefiting you?
- Communication with the users in a better and effective way.
- Making journeys according to customer behaviour with different use cases.
- Making journeys according to customer behaviour with different use cases.
User-friendly Omnichannel Experience
What do you like best about the product?
The Journey and Analysis bits of the panel provide deep and meaningful insights in the campaigns and use cases being run and help take important decisions
What do you dislike about the product?
Since RFM is still under development phase, and if you don't pass user level information completely, I don't end up using the overall feature to begin with
What problems is the product solving and how is that benefiting you?
Easier segmentation and better customer experience by creating Journey for a customer to have a fulfilling and satisfying experience
Recommendations to others considering the product:
A Great omnichannel platform, with ease of carrying out campaigns and a great customer support team to help you out
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