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Amazing Team and Product
What do you like best about the product?
Data upload and user events updation is best
What do you dislike about the product?
User segment movement reports are not available
What problems is the product solving and how is that benefiting you?
Automating user engagement across multiple communication channels
Very Good
What do you like best about the product?
Tracking data and communication to users
What do you dislike about the product?
Till now not able to find anything which can be disliked
What problems is the product solving and how is that benefiting you?
Webenagege gives the users communication based on events
Really Nice and have multiple to analytic
What do you like best about the product?
Easy Support and Technical things to get and make it work
What do you dislike about the product?
I think local enabled should be there to easy to debug
What problems is the product solving and how is that benefiting you?
Analytics of complete activities of user journey that helps to interact more things to it. It save much time to get into development mode.
Product need to be updated as per the requirement of Offline retail use cases
What do you like best about the product?
Webpush feature is quite cool and its user friendly to integrate. WhatsAppp campaign is easy to do. Email builder is okay but its not give you very professional email campaign.
What do you dislike about the product?
Product is not built for offline retail use cases, Email builder is okay but its not give you very professional email campaign. Customer segmentation is also quire complecated.
What problems is the product solving and how is that benefiting you?
For customer retention for the online platform, it is okay. But WebEngage needs to build many readymade journeys, and use cases that will be easy to implement. Visible result not seen yet.
Lyght Up Webengage
What do you like best about the product?
Live Segments and Funnels are more interactive and Creative. Tracking Users gives the best experience to analyze the data of users as well as Events. and Installing Webengage is more simpler than any other Analytics tool.
What do you dislike about the product?
sometimes it takes a lot of time to reflect on events, And Webengage doesn't notify about update and maintenance times.
What problems is the product solving and how is that benefiting you?
WebEngage Support team is good at solving my problem. once I'm stuck with the migration of the events and users, the support team helps me to do the same.
Easy integration but lot to improve on product and support
What do you like best about the product?
Campaign, Journey flowchart, segments, dashboard analytics
What do you dislike about the product?
customer executive Support, cant make complex journey like if else loops.
What problems is the product solving and how is that benefiting you?
no need to build new notification engine and have load on our servers, instead existing system and concentrated on core work.
Very Detailed Insight Tracking
What do you like best about the product?
The Best thing about WebEngage is its detailed event tracking with User information which includes tracking the location, session duration, Unique Events etc.
We can customize the events and organize them according to our requirements.
We can customize the events and organize them according to our requirements.
What do you dislike about the product?
Sometimes the tracking is a bit difficult when the site is embedded into an Iframe some sessions and page views are missed out in tracking and that doesn't give accurate data.
Example: on the main page, A license key of WebEngage is implemented for tracking and the sight in the iframe has B key attached to it then the event of the B page is not tracked in the A account, and the user data is also not visible on B account.
Example: on the main page, A license key of WebEngage is implemented for tracking and the sight in the iframe has B key attached to it then the event of the B page is not tracked in the A account, and the user data is also not visible on B account.
What problems is the product solving and how is that benefiting you?
It Gives a very detailed tracking and data management where we can get data about System Attributes, User Profiles, Custom Events, and much more.
We can get to see complete Analytics metrics of top events during a time span which helps in understanding the user's interest in a better way.
We can get to see complete Analytics metrics of top events during a time span which helps in understanding the user's interest in a better way.
Good for getting quick data insights!
What do you like best about the product?
Low learning curve, ability to add filters makes it a great no-code data tool
What do you dislike about the product?
Often the page gets stuck and unresponsive. Have to refresh
What problems is the product solving and how is that benefiting you?
Helping me get quick insights to user data
Amazing software which meets all the requirements as stated
What do you like best about the product?
Webengage is all in one app and that is the best part about it. Prior to this, we were using multiple tools but now with Webengage it is one tool for all our needs
What do you dislike about the product?
One drawback about Webengage is when we try to schedule webpush and it is as per user time zone then sometimes it doesnt deliver on time which should be worked up on.
What problems is the product solving and how is that benefiting you?
Webengage enables us to create user journey from user sign in to checkout. The team is very helpful and insightful which also makes the whole process very smooth.
Marketing wizard for D2C brand
What do you like best about the product?
Customize features and target based marketing for D2C platform
What do you dislike about the product?
The data loading process takes time for segmentation it should ne quick
What problems is the product solving and how is that benefiting you?
Brand awareness and benefits to keep on purchasing
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