Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Could do much better
What do you like best about the product?
Live segments, tracking, analytics, cross-channel communication
What do you dislike about the product?
Limited design customisations, lack of UX consistency: while setting up new campaigns.
What problems is the product solving and how is that benefiting you?
I'm from the product team in the last few months we are using WebEngage to conduct surveys and feedbacks
- Leave a Comment |
- Mark review as helpful
A very user friendly dashboard.
What do you like best about the product?
Very easy to make people learn the platform
What do you dislike about the product?
There are lags where the platform becomes unresponsive.
What problems is the product solving and how is that benefiting you?
Analysing which segment performs best
Delivers as promised
What do you like best about the product?
Easy to use dashboard, variety of user roles
What do you dislike about the product?
so far so good, perhaps pricing could be improved for small teams - startups
What problems is the product solving and how is that benefiting you?
helps keeping up with retention rates
A great tool but little expensive
What do you like best about the product?
A single platform for tracking events and managing CRM along with analysing user funnels
What do you dislike about the product?
It's a little expensive compared to other tools
What problems is the product solving and how is that benefiting you?
It is easy to navigate and get started with quickly
Webengage is doing a good work across domains and helping brands to get their customers engaged
What do you like best about the product?
The user interface is easy to understand and even a non technical person can easily understand the platforms and features that it offers. While others tools like Moengage are older and thats why more known, webengage is also moving up with a faster pace then before.
What do you dislike about the product?
Video based learning should be encouraged, while keeping the focus on customer experience and learning also in marketing automation and provide a sense of data collection as well as analytics along with learning the marketing aspects with business keywords and KT sessions with Customers.
What problems is the product solving and how is that benefiting you?
It allows me to track users actions on the platform and allow users to understand user motives by drop down funnels, they help us create useful journeys and allow people to understand teh platform with sleek and easy to understand user flow.
I would recommend WebEngage as its user friendly
What do you like best about the product?
Automated journeys are a game changer...
What do you dislike about the product?
Very less options for In-app and on-site campaigns in comparison to other automation tools.
What problems is the product solving and how is that benefiting you?
Technical support is always available to solve queries.
The User Experience compared to other Marketing Automation software's is really good.
What do you like best about the product?
There are always new updates in WebEngage and their team always keeps webinars on strategizing and understanding different communication channels.
What do you dislike about the product?
There have been a few things that I struggled to understand but our CSM helped me solve the issue.
What problems is the product solving and how is that benefiting you?
The User Journey creation is just very easy. Executing whatever I am thinking with the drag and drop blocks feature makes it easier to analyze and act upon.
Best Martech Tool
What do you like best about the product?
Most complex automation journeys and workflows can be easily built in no time with just a couple of clicks. The feedback/product feature requests are taken very seriously, and they actually work their toes to give the best experience to their users.
What do you dislike about the product?
Nothing so far! Every concern that we raise gets resolved in time.
What problems is the product solving and how is that benefiting you?
Helps create and optimise email, sms, whatsapp, webpush, notifications easily and it also provides complete reports for analysis
Tremendous Service
What do you like best about the product?
WebEngage updates with time and keeps coming up with new things for its customers.
What do you dislike about the product?
I need to upload segments before sending SMS or push notifications that part can be more easily and sometimes test SMS and push notifications do not work properly.
What problems is the product solving and how is that benefiting you?
the interaction became very easy with customers and partners.
Not so easy to use, yet useful
What do you like best about the product?
Great analytic generation and helps to make informed decisions
What do you dislike about the product?
Event loggings if many are put into others category which is totally useless
What problems is the product solving and how is that benefiting you?
User Acquisition. It helps me to target correct users and track Active users and their activities
showing 431 - 440