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Accurate & Trustworthy Software
What do you like best about the product?
The best thing about WebEngage is I would say how it makes things simple and efficient. Automation enables us to understand our customers better and give real-time behavior.
What do you dislike about the product?
At times when we try to download the report, we are unable to do so and a few events don't perform well so currently, we are facing these two problems with WebEngage.
What problems is the product solving and how is that benefiting you?
Through WebEngage we can send emails, webpush and everything in users' time zone. This gives a boost to the open rate resulting in sales generation for the company.
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Webengage-The True Saviour in Marketing Automation!
What do you like best about the product?
The best thing about WebEngage is that it provides all the marketing activities under a single umbrella like SMS, Emails, App Marketing, Web Push, etc. It makes our daily life in marketing easier than ever.
What do you dislike about the product?
I have been using WebEngage for the last 3-4 months, and haven't encountered any downsides as such of the platform yet. Yes sometimes I have encountered server issues while sending Emails but all of that was handled very quickly by the support team of Webengage.
What problems is the product solving and how is that benefiting you?
We had a problem of using different platforms for different marketing activities, Webengage enabled us to have all that under one roof and also automation of this software helped us even further in achieving the goals we wanted to.
One step solution for all marketing related communication
What do you like best about the product?
The customization of PNs is the best thing. Also, we can send all other communication like WhatsApp, SMS, In-App notification, and Web Push using a single platform instead of browsing different URLs.
What do you dislike about the product?
We can't get the tag level or specific campaign-wise report. Also, there is no option available to schedule the recurring campaign through WebEngage Journey. Need to set up a separate channel-wise campaign for it.
What problems is the product solving and how is that benefiting you?
The customization of PN is the best thing that is not available in the Firebase. Also, browsing different URLs for the different channels is resolved now. WebEngage is a one step solution for all communication.
One of the best Marketing Automation tool..
What do you like best about the product?
They have features have sending carousels to IOS users for App notification. I found that feature outstanding
What do you dislike about the product?
While integrating, there's lots of problem we faced from tech end
What problems is the product solving and how is that benefiting you?
Engagement with users, retention, repeat users all these metrics are improving
Could do much better
What do you like best about the product?
Live segments, tracking, analytics, cross-channel communication
What do you dislike about the product?
Limited design customisations, lack of UX consistency: while setting up new campaigns.
What problems is the product solving and how is that benefiting you?
I'm from the product team in the last few months we are using WebEngage to conduct surveys and feedbacks
A very user friendly dashboard.
What do you like best about the product?
Very easy to make people learn the platform
What do you dislike about the product?
There are lags where the platform becomes unresponsive.
What problems is the product solving and how is that benefiting you?
Analysing which segment performs best
Delivers as promised
What do you like best about the product?
Easy to use dashboard, variety of user roles
What do you dislike about the product?
so far so good, perhaps pricing could be improved for small teams - startups
What problems is the product solving and how is that benefiting you?
helps keeping up with retention rates
A great tool but little expensive
What do you like best about the product?
A single platform for tracking events and managing CRM along with analysing user funnels
What do you dislike about the product?
It's a little expensive compared to other tools
What problems is the product solving and how is that benefiting you?
It is easy to navigate and get started with quickly
Webengage is doing a good work across domains and helping brands to get their customers engaged
What do you like best about the product?
The user interface is easy to understand and even a non technical person can easily understand the platforms and features that it offers. While others tools like Moengage are older and thats why more known, webengage is also moving up with a faster pace then before.
What do you dislike about the product?
Video based learning should be encouraged, while keeping the focus on customer experience and learning also in marketing automation and provide a sense of data collection as well as analytics along with learning the marketing aspects with business keywords and KT sessions with Customers.
What problems is the product solving and how is that benefiting you?
It allows me to track users actions on the platform and allow users to understand user motives by drop down funnels, they help us create useful journeys and allow people to understand teh platform with sleek and easy to understand user flow.
I would recommend WebEngage as its user friendly
What do you like best about the product?
Automated journeys are a game changer...
What do you dislike about the product?
Very less options for In-app and on-site campaigns in comparison to other automation tools.
What problems is the product solving and how is that benefiting you?
Technical support is always available to solve queries.
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