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Better Campaign Management to ensure Growth and Retention
What do you like best about the product?
Easy to grow and sustain an audience through personalized campaigns tailored to each audience
What do you dislike about the product?
The interface. I feel like it needs some improvement
What problems is the product solving and how is that benefiting you?
Capability to track a customer from initial engagement up to when they become a paying customer. Boosted our productivity, conversion and retention f clientele.
Amazing tool for customer behaviour and analysis
What do you like best about the product?
The best part about Webengage is the automation and its UI. Makes it really easy to onboard and use
What do you dislike about the product?
There is not much to tell about dislikes. I liked the tool very much
What problems is the product solving and how is that benefiting you?
The biggest problem Webengage is solving is the automation end to end when it comes to the customer journey. This automation helps us retain the customers without much problem
One stop user retention solution
What do you like best about the product?
Everything about retaining users—campaign and channel managers, user groupings, scheduling etc— is in one place. Effective tool
What do you dislike about the product?
Bit of a legacy-looking UI, but I'm just nitpicking here
What problems is the product solving and how is that benefiting you?
- Engaging with existing users via cloud, push notifications, email scheduling, customer grouping, A/B analytics, marketing automation
Most Loved Retention Software We Ever Used
What do you like best about the product?
Retargeting users with no efforts and all the marketing automation stuff
What do you dislike about the product?
There is nothing to dislike leaving the pricing, it could be more affordable
What problems is the product solving and how is that benefiting you?
Complete marketing automation was easily done. Also retargeting users on all the channels they are available is easy and automated.
Well-built integration with some missing functionalities
What do you like best about the product?
WebEngage offers an amazing set of integration with multiple platforms. The tool is well-designed and intuitive to use. Makes designing, tracking and analysing campaigns really handy in just one tool. Super powerful.
What do you dislike about the product?
WebEngage can build more the the integrations they have with other platforms even better in terms of functionality. But overall not much complaints as basic requirements are always fulfilled.
What problems is the product solving and how is that benefiting you?
Webengage has become the one tool for all our communication, marketing and customer journies. It gives the power to design journeys and helps increase funnel conversion. Its a one stop place for my WhatsApp, Email, Push notifications.
Useful marketing tool
What do you like best about the product?
Useful for automating personalised costumer communications, the UX is also great, very user-friendly interface
What do you dislike about the product?
Some of the data within analytics seems to be based around events and not users
What problems is the product solving and how is that benefiting you?
reating personalised Push notification with different layouts
Review by Amar Shetty from Zivame. I take care of Retention marketing for zivame.com
What do you like best about the product?
1. It is User friendly
2. Segmentation is good
3. Easy to find user profile activities, there is no lag in recording user activites
2. Segmentation is good
3. Easy to find user profile activities, there is no lag in recording user activites
What do you dislike about the product?
1. At times it takes time to give count of the complex segments
What problems is the product solving and how is that benefiting you?
Webengage solved for hyper personalisation which helped us in better ctr and cvr
Best software for growth marketing
What do you like best about the product?
Targeting through custom journeys is quite remarkable. Creating custom data segments is top-notch.
What do you dislike about the product?
The website data model visualisation can be improved. Still hard for newbies to analyse user data as compared to Google Analytics.
What problems is the product solving and how is that benefiting you?
The platform has successfully enabled our business to communicate with our customers effectively and gather insights to improve our customer experience. Webengage key features integration to our app, including push notification, in-app, email, SMS, WhatsApp really helped us scale our business and generate more revenue.
Good tool that is immensely useful if properly undertood
What do you like best about the product?
Easy interface, light code, and good documentation of the use cases.
Funnels and conditional statements for various segments really helps.
Funnels and conditional statements for various segments really helps.
What do you dislike about the product?
Would be better to have more control over the maximum no of times a user sees irrespective of sessions. Also if there could be a limit set which is irrespective of the device (web/mobile).
What problems is the product solving and how is that benefiting you?
Solves customer segmentation and automation of communications via journeys. Also helps in user analytics.
Tool to make your your Loyal Customer
What do you like best about the product?
The User Journeys Setup on the Tool. Easy to Use for new users.
What do you dislike about the product?
Need 360 Degree Reporting for all channels.
What problems is the product solving and how is that benefiting you?
Webengage solving our Customer retention problem. With WebEngage we are bale to setup cohort-based communication journeys for ur users, which is helping us to retain and activate our customers.
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