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Lyght Up Webengage
What do you like best about the product?
Live Segments and Funnels are more interactive and Creative. Tracking Users gives the best experience to analyze the data of users as well as Events. and Installing Webengage is more simpler than any other Analytics tool.
What do you dislike about the product?
sometimes it takes a lot of time to reflect on events, And Webengage doesn't notify about update and maintenance times.
What problems is the product solving and how is that benefiting you?
WebEngage Support team is good at solving my problem. once I'm stuck with the migration of the events and users, the support team helps me to do the same.
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Easy integration but lot to improve on product and support
What do you like best about the product?
Campaign, Journey flowchart, segments, dashboard analytics
What do you dislike about the product?
customer executive Support, cant make complex journey like if else loops.
What problems is the product solving and how is that benefiting you?
no need to build new notification engine and have load on our servers, instead existing system and concentrated on core work.
Very Detailed Insight Tracking
What do you like best about the product?
The Best thing about WebEngage is its detailed event tracking with User information which includes tracking the location, session duration, Unique Events etc.
We can customize the events and organize them according to our requirements.
We can customize the events and organize them according to our requirements.
What do you dislike about the product?
Sometimes the tracking is a bit difficult when the site is embedded into an Iframe some sessions and page views are missed out in tracking and that doesn't give accurate data.
Example: on the main page, A license key of WebEngage is implemented for tracking and the sight in the iframe has B key attached to it then the event of the B page is not tracked in the A account, and the user data is also not visible on B account.
Example: on the main page, A license key of WebEngage is implemented for tracking and the sight in the iframe has B key attached to it then the event of the B page is not tracked in the A account, and the user data is also not visible on B account.
What problems is the product solving and how is that benefiting you?
It Gives a very detailed tracking and data management where we can get data about System Attributes, User Profiles, Custom Events, and much more.
We can get to see complete Analytics metrics of top events during a time span which helps in understanding the user's interest in a better way.
We can get to see complete Analytics metrics of top events during a time span which helps in understanding the user's interest in a better way.
Good for getting quick data insights!
What do you like best about the product?
Low learning curve, ability to add filters makes it a great no-code data tool
What do you dislike about the product?
Often the page gets stuck and unresponsive. Have to refresh
What problems is the product solving and how is that benefiting you?
Helping me get quick insights to user data
Amazing software which meets all the requirements as stated
What do you like best about the product?
Webengage is all in one app and that is the best part about it. Prior to this, we were using multiple tools but now with Webengage it is one tool for all our needs
What do you dislike about the product?
One drawback about Webengage is when we try to schedule webpush and it is as per user time zone then sometimes it doesnt deliver on time which should be worked up on.
What problems is the product solving and how is that benefiting you?
Webengage enables us to create user journey from user sign in to checkout. The team is very helpful and insightful which also makes the whole process very smooth.
Marketing wizard for D2C brand
What do you like best about the product?
Customize features and target based marketing for D2C platform
What do you dislike about the product?
The data loading process takes time for segmentation it should ne quick
What problems is the product solving and how is that benefiting you?
Brand awareness and benefits to keep on purchasing
CBest platform for engagement
What do you like best about the product?
Best analytical platform for customer engagement and retention. Best way to cohort analysis and target each customer
What do you dislike about the product?
Data takes time to load if it had been quicker it can save more time
What problems is the product solving and how is that benefiting you?
Customer awareness of the product and help them to know more about the products that is avilable in the App
One of the Best Tools out there in Market!!!
What do you like best about the product?
The most helpful thing about Webengage is that we can see user behaviour with our website and then take actions as per their behaviour. Also, accurate reports and analytics provided by Webengage is on point. Highly recommended!!
What do you dislike about the product?
The thing which I dislike about the tool is that I got to know about it very late :) Lots of efforts were wasted prior, now I am very happy that I am able to use this tool and perform all the marketing activities.
What problems is the product solving and how is that benefiting you?
Problems like tracking user behavior, automation of Emails and Web Pushes, gaining insights into the data obtained, etc and many more other problems are solved for me.
Seemless & Effortless Experience
What do you like best about the product?
WebEngage is very Useful for Multi-channel marketing.
What do you dislike about the product?
Sometimes the services are very slow. In case of any technical issues, you might receive late replies
What problems is the product solving and how is that benefiting you?
As an e-commerce company, we market around through different channels, and often a customer might be receiving same marketing campaign through every channel. WebEngage help us get insights on where and what channel the customer reads the messages on so that we dont send them repeat campaigns.
Exceptional Experience
What do you like best about the product?
Web Engage has made the push notification & SMS service convinient.
What do you dislike about the product?
Need more templates to automate the structure of the SMS & Notification service
What problems is the product solving and how is that benefiting you?
With Web Engage we are able to send bulk notifications and sms in no time
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