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User friendly marketing automation tool for increasing sales
What do you like best about the product?
the omni channel facility is very useful
What do you dislike about the product?
Costing can be reduced. Support system can be improved. Call centre for telephonic support will be very useful
What problems is the product solving and how is that benefiting you?
Automation of customer interaction and sales campaigns
WebEngage has helped in our customer engagement efforts.
What do you like best about the product?
Its segmentation capability stands out for me, it has allowed me to categorize the customers into micro-segments and create highly personalized campaigns. The multi-channel marketing automation is another highlight, enabling me to reach out to customers through their preferred channels seamlessly.
What do you dislike about the product?
The only minor downside is the initial setup, which can be somewhat complex for beginners. However, their excellent customer service team more than makes up for it.
What problems is the product solving and how is that benefiting you?
Multi-channel Engagement: Prior to WebEngage, coordinating campaigns across multiple platforms was a cumbersome task. WebEngage simplified this with its multi-channel marketing automation, letting us seamlessly reach out to customers through their preferred channels, whether it's email, SMS, in-app notifications, Whatsapp or others.
Real-time Analytics: Understanding customer behavior was another challenge. With WebEngage's real-time analytics, we now have a clear insight into our customer's journey, their preferences, and behavior. This data-driven approach helps us make informed decisions, refine our strategies, and monitor their effectiveness in real-time.
Real-time Analytics: Understanding customer behavior was another challenge. With WebEngage's real-time analytics, we now have a clear insight into our customer's journey, their preferences, and behavior. This data-driven approach helps us make informed decisions, refine our strategies, and monitor their effectiveness in real-time.
Best marketing automation software in the market
What do you like best about the product?
Flow builder & native integration for Whats app as a channel
What do you dislike about the product?
On site popup creation process is a little difficult
What problems is the product solving and how is that benefiting you?
it is solving for our retention. and best part is the customised dashboards.
Comprehensive platform for setting product marketing campaigns
What do you like best about the product?
- Guided flow to setup campaigns
- Prompt customer support
- Detailed and step by step help guide
- Prompt customer support
- Detailed and step by step help guide
What do you dislike about the product?
- Lack of real time event analytics
- No retention analysis and funnel analysis
- No retention analysis and funnel analysis
What problems is the product solving and how is that benefiting you?
Making product marketing simpler, guided and less time consuming
WebEngage: Omni-Channel Powerhouse
What do you like best about the product?
Ease of journey set up & reports tracking
What do you dislike about the product?
Filtering options are not present in email campaigns
What problems is the product solving and how is that benefiting you?
Webengage helps in solving the gap in each funnel categories in a lead journey
Easy to use and Efficient
What do you like best about the product?
Easy to navigate UI and great analytics feature
What do you dislike about the product?
Some times the new tab doesn't update when clicking
What problems is the product solving and how is that benefiting you?
Marketing automation and customer relationship managment
Built for retention & engagement.
What do you like best about the product?
The team at Webengage is super supportive & very responsive, they help us understand segment models and automate scalable ecosystem.
What do you dislike about the product?
More features for personalisation needs to be implemented
What problems is the product solving and how is that benefiting you?
Solving the cart abandoned, welcome journey and transactional email efforts through automated journeys.
WebEngage review
What do you like best about the product?
easy to send push notification campaigns
simple and user friendly platform
impactful insights help in better decision maing
simple and user friendly platform
impactful insights help in better decision maing
What do you dislike about the product?
transparency on push notification delivery rates
What problems is the product solving and how is that benefiting you?
marketing automation tool . ease of sending push notifications with simple and straighfwd integration
Automated tool which makes the journey more specific
What do you like best about the product?
Creating journeys and making the campaign flow more engaging and specific for each and every customer
What do you dislike about the product?
We cannot update the data manually , some specific fields are required in order to update the data
What problems is the product solving and how is that benefiting you?
When the user visits the website, automatically the mail get triggered and also helps us in analyzing things in a better way . We can go up to depths and analyze the things for better performance.
WebEngage Product Review
What do you like best about the product?
1. Delivery Rate
2. Analytics
3. Journeys capabilities
4. Predictive Segment
2. Analytics
3. Journeys capabilities
4. Predictive Segment
What do you dislike about the product?
1. Segmentation capabilities can be improved
2. Better HTML creator
2. Better HTML creator
What problems is the product solving and how is that benefiting you?
Helping us to reach to the right user at the right channel and with the right and necessary personlisations.
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