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Complete Marketing Experience for All (From Beginners to Experts)
What do you like best about the product?
The product is constantly evolving. The welcome changes come from the constant feedback they get from their customers. The customer success team treats you as their own and helps in every way possible. The support tickets are also looked at and resolved very quickly.
What do you dislike about the product?
The attribution system can be a little deceiving. However, if you dig in deeper, you can find the exact numbers you're looking for. Stay in touch with their team for quick clarifications and resolutions.
What problems is the product solving and how is that benefiting you?
We wanted a solution where we could send all our user events and then create personalized user journeys. The aim was to increase engagement and retention with the help of automation. WebEngage helps us do exactly that and more. Plus, getting a Customer Success Manager - who assumes responsibility for making the whole working relationship with WebEngage a success is a big game changer. We were able to start automating with adequate hand holding from Day 1!
Webengage has helped me reach out to customers with ease and clarity
What do you like best about the product?
The interface is very user friendly and easy to get a hang of.
What do you dislike about the product?
Reporting in Webengage can be little better.
What problems is the product solving and how is that benefiting you?
Webengage is helping us solve the problem of engaging with users to help them further into our sales funnel.
Effective communication channels setup at one place.
What do you like best about the product?
Journey setup,Data Management,Integration Support Documents
What do you dislike about the product?
Journey data reports, User tracking from unknown user to known user from frontend to backend
What problems is the product solving and how is that benefiting you?
Custom event-based journeys enable richer integrations with cross-platform platforms as accurate real-time data can be tracked and shared with many third-party integrations such as CRMs and chatbots. A simple integration solves a complex problem.
My review as a new user
What do you like best about the product?
I like that it almost has every change and variation I can think of. Very user friendly.
What do you dislike about the product?
The back button is not in built. Have to use the chrome back button.
What problems is the product solving and how is that benefiting you?
Webengage helps me solve various problems like creating templates for Email etc. This has made my work more convenient.
Webenage - A User-Friendly Platform for Creative Minds
What do you like best about the product?
User-friendly interface and intuitive navigation.
Diverse and high-quality content across artistic disciplines.
Active and supportive community engagement.
Strong commitment to user data security and privacy.
Diverse and high-quality content across artistic disciplines.
Active and supportive community engagement.
Strong commitment to user data security and privacy.
What do you dislike about the product?
Some sections contain outdated content that needs curation.
Additional features like private messaging between users could enhance communication.
Additional features like private messaging between users could enhance communication.
What problems is the product solving and how is that benefiting you?
Webenage is an online platform designed to foster creativity and connect like-minded individuals from various artistic backgrounds. Geared towards aspiring artists, writers, and musicians, Webenage aims to be a collaborative hub where users can showcase their work, receive feedback, and engage with a supportive community.
During my testing, Webenage exhibited remarkable performance and speed. The website loaded quickly, and I experienced no significant lag issues. Moreover, the platform was responsive across different devices and browsers, ensuring a seamless user experience.
One of the standout features of Webenage is its comprehensive set of tools for content creation. Users can upload and share their artwork, poetry, short stories, and even music compositions. The option to leave comments and engage in discussions under each piece of work encourages a sense of community and fosters constructive feedback.
Webenage boasts an aesthetically pleasing design with a minimalist layout that makes navigation a breeze. The color scheme and font choices complement the platform's artistic theme. The user interface is intuitive, allowing users to effortlessly browse through different categories and discover inspiring content.
During my testing, Webenage exhibited remarkable performance and speed. The website loaded quickly, and I experienced no significant lag issues. Moreover, the platform was responsive across different devices and browsers, ensuring a seamless user experience.
One of the standout features of Webenage is its comprehensive set of tools for content creation. Users can upload and share their artwork, poetry, short stories, and even music compositions. The option to leave comments and engage in discussions under each piece of work encourages a sense of community and fosters constructive feedback.
Webenage boasts an aesthetically pleasing design with a minimalist layout that makes navigation a breeze. The color scheme and font choices complement the platform's artistic theme. The user interface is intuitive, allowing users to effortlessly browse through different categories and discover inspiring content.
Finally a channel to do smart marketing ! Game changing platform
What do you like best about the product?
The power it gives to marketers to target highly personalised marketing with very smart automations that helps you to increase your outcome by 6x or more! It is definitely the best tool out there!
What do you dislike about the product?
Well, nothing as such, the features are immense, and you may miss on using few! Its a onmni channel for marketing which makes you powerful marketer if used to its full potential
What problems is the product solving and how is that benefiting you?
Solving the problem of doing blanket marketing - enabling marketers to do a very personalised marketing! Giving clear funnel movement of each and every user based on behaviour.
Best Marketing Automation Tool
What do you like best about the product?
The best Marketing Automation tool. The UI is friendly to use.
What do you dislike about the product?
On-site survey (Weboverlay) campaign-wise reports are not available.
What problems is the product solving and how is that benefiting you?
Pre header option was recently added for the Email Journey and it is really helping us to analyze the Subject line optimization.
Likewise there are so many other new updates that really helps us to optimize our campaigns for better revenue growth.
Likewise there are so many other new updates that really helps us to optimize our campaigns for better revenue growth.
WebEngage Customer Experience
What do you like best about the product?
We have been using WebEngage since 2019 and it has helped us to generate revenue for our business in massive scale. Be it wase of creating segment or creating journeys by drip, WebEngage has left no trails for us to engage with our customers and this is something that every business would be truly proud of !!! We highly recommend Webengage if you want to target your customers through marketing automation.
What do you dislike about the product?
The utmost reliance to Tech team for creating events by Data mapping on WebEngage gets tiring and hence it leads to our delayed efforts for starting the campaign. If the platform has minimum tech interventions, that would be most welcome.
What problems is the product solving and how is that benefiting you?
WebEngage has helped in seamless integrations with many other platforms for SMS and WhatsApp communications and that has helped us to target customers on broad scale.
A significant uprade both functionally and visually to our CRM efforts
What do you like best about the product?
The ability to have focussed targeting to our database via emails, sms and whatsapp enables us to achieved our marketing objectives in a fruitful manner. We are very happy to upgrade to this software solution.
What do you dislike about the product?
Many of the desired features come at an additional cost which can be released as a trial demo for the team to experience and have a solid case for purchase in the future.
What problems is the product solving and how is that benefiting you?
Webengage helps us to deeply personalise our marketing efforts across multiple touchpoints and gives us advanced analytics on customer behaviour and engagement. The new predictive segment feature has the potential to be a breakthrough approach in CRM and we are seeing positive green shoots.
Good Mark-ops tool
What do you like best about the product?
Dashboard segregation and its usability
Quick migration of data to WE dashboard through sdk and rest API's
Quick migration of data to WE dashboard through sdk and rest API's
What do you dislike about the product?
Custome events not being passed at real time
In the events section custom events not being shown correctly
In the events section custom events not being shown correctly
What problems is the product solving and how is that benefiting you?
So we have tracking events on a lead id level not user level so Webengage has solved that by introducing new dashboard called dashboard 2 which helps me track events on a lead level which has helped the business a lot.
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