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A Powerful Software to Re-engage Your Internal Audience
What do you like best about the product?
Webengage has a lot of advanced filters that helps us segment our audience so well that it feels like we're talking with our customers 1:1.
Internal messaging and notification capabilities helped us to time our actions so that we can convert the actions by being at the right place at the right time.
Internal messaging and notification capabilities helped us to time our actions so that we can convert the actions by being at the right place at the right time.
What do you dislike about the product?
Ux of the app can be improved a lot. Also if the reporting capabilities can be made more dynamic that'd be awesome too.
What problems is the product solving and how is that benefiting you?
Webengage is helping us personalized our internal communications with our users. And we're getting benefits of high conversion rate in our app purchases.
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Good Services by entire team
What do you like best about the product?
Team and more of that entire solution I got for my CRM
What do you dislike about the product?
Waiting for support email to revert on technical issues
What problems is the product solving and how is that benefiting you?
We wanted to create a customise CRM, and the entire solution was given by web engage
Solid advice of great professionalism in decision making
What do you like best about the product?
The industry is constantly changing, and WebEngage allows me to produce marketing at a very fast pace. The best market analysis management software for decision-making is undoubtedly this one. In creating follow-up processes, I have had some really important achievements.
What do you dislike about the product?
The interface is something they need to improve because it has not performed adequately.
What problems is the product solving and how is that benefiting you?
We have been able to build strong consulting scales in numerous businesses that had adequate marketing analytics because we are continually growing as consultants and because we are aware of what works best for us in terms of productivity, analysis and creating accurate information. WebEngage has helped me foster strong work in terms of economic development, and it works fantastically for anyone interested in thoroughly researching the market.
WebEngage is best for user re-targeting.
What do you like best about the product?
1 ) Easy to use.
2) Allow many ways of re-targeting.
3) Multiple channels can be integrated.
4) Full-stack user retention.
5) Omni-channel journey.
6) Tracking the location, session, and events is easy to set.
2) Allow many ways of re-targeting.
3) Multiple channels can be integrated.
4) Full-stack user retention.
5) Omni-channel journey.
6) Tracking the location, session, and events is easy to set.
What do you dislike about the product?
Their support team is not that good. Sometimes the tracking data mismatch issue, embedded Iframe less to miss of sessions and page views. onboarding a third-party vendor is also difficult.
What problems is the product solving and how is that benefiting you?
Tracking non-logged-in users on the website, their activity, and retargeting was a big issue. WebEngage allows us to identify and plan retargeting of such user via the Omni-channels.
Key insights from user to improve key metrics
What do you like best about the product?
I draw a lot of insights to improve my matrics like engagment, monetization etc. The good part is, I can plan a start to end journey for retargeting a user by multiple channels like email, whatsapp, sms , notification etc. to make sure that the intended user doesn't slip away from achieving his/her objective.
What do you dislike about the product?
The data migration are very slow and if a organization want to transfer many thousands of user in a single go, webengage doesn't have a system in place or their system is very slow. We struggle for more than a month to upload more users.
What problems is the product solving and how is that benefiting you?
We target user through a complete journey by tagreting and retargeting them with different channels like email, notificarion, sms, whatsapp etc. based on different actions and events in their journey to convert. Its benefitting as we are improving our engagement and CSAT.
WebEngane Recommendation
What do you like best about the product?
Overall this is a very good tool for remarketing and customer acquisition. The most likely thinking in this tool is to set up the journey and check the path of a user.
What do you dislike about the product?
The analytics part is not up to the mark of this tool. the developer team can review this and improve the efficiency of the tool.
What problems is the product solving and how is that benefiting you?
We are not sure about our retention and are also not able to track it so we decided to take a marketing automation tool to retain our customers and improve the retention rate. this tool is helping to run a new campaign and allow user to complete the order in the same fashion due to this the retention rate is improved in a good manar
Amazing Team and Product
What do you like best about the product?
Data upload and user events updation is best
What do you dislike about the product?
User segment movement reports are not available
What problems is the product solving and how is that benefiting you?
Automating user engagement across multiple communication channels
Very Good
What do you like best about the product?
Tracking data and communication to users
What do you dislike about the product?
Till now not able to find anything which can be disliked
What problems is the product solving and how is that benefiting you?
Webenagege gives the users communication based on events
Really Nice and have multiple to analytic
What do you like best about the product?
Easy Support and Technical things to get and make it work
What do you dislike about the product?
I think local enabled should be there to easy to debug
What problems is the product solving and how is that benefiting you?
Analytics of complete activities of user journey that helps to interact more things to it. It save much time to get into development mode.
Product need to be updated as per the requirement of Offline retail use cases
What do you like best about the product?
Webpush feature is quite cool and its user friendly to integrate. WhatsAppp campaign is easy to do. Email builder is okay but its not give you very professional email campaign.
What do you dislike about the product?
Product is not built for offline retail use cases, Email builder is okay but its not give you very professional email campaign. Customer segmentation is also quire complecated.
What problems is the product solving and how is that benefiting you?
For customer retention for the online platform, it is okay. But WebEngage needs to build many readymade journeys, and use cases that will be easy to implement. Visible result not seen yet.
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