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Automated tool which makes the journey more specific
What do you like best about the product?
Creating journeys and making the campaign flow more engaging and specific for each and every customer
What do you dislike about the product?
We cannot update the data manually , some specific fields are required in order to update the data
What problems is the product solving and how is that benefiting you?
When the user visits the website, automatically the mail get triggered and also helps us in analyzing things in a better way . We can go up to depths and analyze the things for better performance.
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WebEngage Product Review
What do you like best about the product?
1. Delivery Rate
2. Analytics
3. Journeys capabilities
4. Predictive Segment
2. Analytics
3. Journeys capabilities
4. Predictive Segment
What do you dislike about the product?
1. Segmentation capabilities can be improved
2. Better HTML creator
2. Better HTML creator
What problems is the product solving and how is that benefiting you?
Helping us to reach to the right user at the right channel and with the right and necessary personlisations.
Better Campaign Management to ensure Growth and Retention
What do you like best about the product?
Easy to grow and sustain an audience through personalized campaigns tailored to each audience
What do you dislike about the product?
The interface. I feel like it needs some improvement
What problems is the product solving and how is that benefiting you?
Capability to track a customer from initial engagement up to when they become a paying customer. Boosted our productivity, conversion and retention f clientele.
Amazing tool for customer behaviour and analysis
What do you like best about the product?
The best part about Webengage is the automation and its UI. Makes it really easy to onboard and use
What do you dislike about the product?
There is not much to tell about dislikes. I liked the tool very much
What problems is the product solving and how is that benefiting you?
The biggest problem Webengage is solving is the automation end to end when it comes to the customer journey. This automation helps us retain the customers without much problem
One stop user retention solution
What do you like best about the product?
Everything about retaining users—campaign and channel managers, user groupings, scheduling etc— is in one place. Effective tool
What do you dislike about the product?
Bit of a legacy-looking UI, but I'm just nitpicking here
What problems is the product solving and how is that benefiting you?
- Engaging with existing users via cloud, push notifications, email scheduling, customer grouping, A/B analytics, marketing automation
Most Loved Retention Software We Ever Used
What do you like best about the product?
Retargeting users with no efforts and all the marketing automation stuff
What do you dislike about the product?
There is nothing to dislike leaving the pricing, it could be more affordable
What problems is the product solving and how is that benefiting you?
Complete marketing automation was easily done. Also retargeting users on all the channels they are available is easy and automated.
Well-built integration with some missing functionalities
What do you like best about the product?
WebEngage offers an amazing set of integration with multiple platforms. The tool is well-designed and intuitive to use. Makes designing, tracking and analysing campaigns really handy in just one tool. Super powerful.
What do you dislike about the product?
WebEngage can build more the the integrations they have with other platforms even better in terms of functionality. But overall not much complaints as basic requirements are always fulfilled.
What problems is the product solving and how is that benefiting you?
Webengage has become the one tool for all our communication, marketing and customer journies. It gives the power to design journeys and helps increase funnel conversion. Its a one stop place for my WhatsApp, Email, Push notifications.
Useful marketing tool
What do you like best about the product?
Useful for automating personalised costumer communications, the UX is also great, very user-friendly interface
What do you dislike about the product?
Some of the data within analytics seems to be based around events and not users
What problems is the product solving and how is that benefiting you?
reating personalised Push notification with different layouts
Review by Amar Shetty from Zivame. I take care of Retention marketing for zivame.com
What do you like best about the product?
1. It is User friendly
2. Segmentation is good
3. Easy to find user profile activities, there is no lag in recording user activites
2. Segmentation is good
3. Easy to find user profile activities, there is no lag in recording user activites
What do you dislike about the product?
1. At times it takes time to give count of the complex segments
What problems is the product solving and how is that benefiting you?
Webengage solved for hyper personalisation which helped us in better ctr and cvr
Best software for growth marketing
What do you like best about the product?
After using the WebEngage platform for our business growth, I personally share it is the best customer engagement and marketing automation platform. Its notable features such as in-app and push notifications, email marketing, surveys, and feedback forms let us communicate with users and gather insights to improve the customer experience. The platform's capability of customisation includes the ability to personalise messages based on customer behaviour and preferences and to create targeted campaigns based on user segments.
What do you dislike about the product?
I am using WebEngage for the last eight months, and I found nothing much to dislike about it. However, I would like to add a suggestion that it sometimes get slow when heavy traffic is coming to the platform.
What problems is the product solving and how is that benefiting you?
The platform has successfully enabled our business to communicate with our customers effectively and gather insights to improve our customer experience. Webengage key features integration to our app, including push notification, in-app, email, SMS, WhatsApp really helped us scale our business and generate more revenue.
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