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WebEngage: Omni-Channel Powerhouse
What do you like best about the product?
Ease of journey set up & reports tracking
What do you dislike about the product?
Filtering options are not present in email campaigns
What problems is the product solving and how is that benefiting you?
Webengage helps in solving the gap in each funnel categories in a lead journey
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Easy to use and Efficient
What do you like best about the product?
Easy to navigate UI and great analytics feature
What do you dislike about the product?
Some times the new tab doesn't update when clicking
What problems is the product solving and how is that benefiting you?
Marketing automation and customer relationship managment
Built for retention & engagement.
What do you like best about the product?
The team at Webengage is super supportive & very responsive, they help us understand segment models and automate scalable ecosystem.
What do you dislike about the product?
More features for personalisation needs to be implemented
What problems is the product solving and how is that benefiting you?
Solving the cart abandoned, welcome journey and transactional email efforts through automated journeys.
WebEngage review
What do you like best about the product?
easy to send push notification campaigns
simple and user friendly platform
impactful insights help in better decision maing
simple and user friendly platform
impactful insights help in better decision maing
What do you dislike about the product?
transparency on push notification delivery rates
What problems is the product solving and how is that benefiting you?
marketing automation tool . ease of sending push notifications with simple and straighfwd integration
Automated tool which makes the journey more specific
What do you like best about the product?
Creating journeys and making the campaign flow more engaging and specific for each and every customer
What do you dislike about the product?
We cannot update the data manually , some specific fields are required in order to update the data
What problems is the product solving and how is that benefiting you?
When the user visits the website, automatically the mail get triggered and also helps us in analyzing things in a better way . We can go up to depths and analyze the things for better performance.
WebEngage Product Review
What do you like best about the product?
1. Delivery Rate
2. Analytics
3. Journeys capabilities
4. Predictive Segment
2. Analytics
3. Journeys capabilities
4. Predictive Segment
What do you dislike about the product?
1. Segmentation capabilities can be improved
2. Better HTML creator
2. Better HTML creator
What problems is the product solving and how is that benefiting you?
Helping us to reach to the right user at the right channel and with the right and necessary personlisations.
Better Campaign Management to ensure Growth and Retention
What do you like best about the product?
Easy to grow and sustain an audience through personalized campaigns tailored to each audience
What do you dislike about the product?
The interface. I feel like it needs some improvement
What problems is the product solving and how is that benefiting you?
Capability to track a customer from initial engagement up to when they become a paying customer. Boosted our productivity, conversion and retention f clientele.
Amazing tool for customer behaviour and analysis
What do you like best about the product?
The best part about Webengage is the automation and its UI. Makes it really easy to onboard and use
What do you dislike about the product?
There is not much to tell about dislikes. I liked the tool very much
What problems is the product solving and how is that benefiting you?
The biggest problem Webengage is solving is the automation end to end when it comes to the customer journey. This automation helps us retain the customers without much problem
One stop user retention solution
What do you like best about the product?
Everything about retaining users—campaign and channel managers, user groupings, scheduling etc— is in one place. Effective tool
What do you dislike about the product?
Bit of a legacy-looking UI, but I'm just nitpicking here
What problems is the product solving and how is that benefiting you?
- Engaging with existing users via cloud, push notifications, email scheduling, customer grouping, A/B analytics, marketing automation
Most Loved Retention Software We Ever Used
What do you like best about the product?
Retargeting users with no efforts and all the marketing automation stuff
What do you dislike about the product?
There is nothing to dislike leaving the pricing, it could be more affordable
What problems is the product solving and how is that benefiting you?
Complete marketing automation was easily done. Also retargeting users on all the channels they are available is easy and automated.
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