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WebEngage Marketing Automation
What do you like best about the product?
WebEngage enables a marketer to use multi-channel approach to target and nurture its user base. The interface is easy to use, and one can set up, execute and monitor campaigns with ease.
What do you dislike about the product?
WebEngage is able to provide campaign level details but does not provide top-level insights on the efficacy of campaigns and the need for full measures to be taken to reach out to the target audience.
What problems is the product solving and how is that benefiting you?
WebEngage is a one-stop shop for all the necessary channels required to nurture the existing user base and acquire new users. With a multi-channel approach, a marketer can nudge a user to the right place in the funnel to drive business outcomes.
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Helped us greatly as an EdTech improve our marketing outcomes with personalization and efficiency
What do you like best about the product?
Its user-friendly interface makes it very easy to adapt to new features. It also helps with reporting of the campaigns which gives a much clearer picture and helps in planning our future marketing campaigns based on them. Personalized communication and predictive segments also help us target our audience better.
What do you dislike about the product?
The reports can sometimes be inaccurate when downloaded, so they must be corrected manually with a formula. Other than that, the conversion tracker feature on the on-site notifications particularly can be difficult to set sometimes as it usually ends up in error.
What problems is the product solving and how is that benefiting you?
WebEngage has helped us reach our audience via various mediums and garnered effective results. WhatsApp has had a high conversion rate and has helped us reach our targets more efficiently. The campaign reports have also helped us make better data-based decisions that help us plan our future campaigns. It also has a feature of predictive segments, which has benefitted in targeting the warmer leads more effectively. We were previously reaching out to our audience via email. WebEngage has helped us expand our ways of communication much further.
WebEngage is a great platform that allows you to use multiple marketing channels effectively.
What do you like best about the product?
The platform allows using multiple channels and synchronising them to have the most impact on leads. Journey workflows are great for automating communication to the leads and nurturing them for conversion.
What do you dislike about the product?
The reports are not as precise and easy to understand as they should be. Conversion tracking on some of the channels is also not accurate and sometimes it's even absent.
What problems is the product solving and how is that benefiting you?
WebEngage helps us target a lead using a good mix of channels and also lets us automate their nurturing journeys in an efficient and effective way.
360 Degree Marketing automation Tool
What do you like best about the product?
Ease of use & Interface
Can be customized for complex integrations
Testing/Live production available with complete functionality
Customer success manager support
A perfect mix of advanced & traditiional ( Coding) system
Catalogue campaigns & advanced up to date features
Can be customized for complex integrations
Testing/Live production available with complete functionality
Customer success manager support
A perfect mix of advanced & traditiional ( Coding) system
Catalogue campaigns & advanced up to date features
What do you dislike about the product?
I guess, i didn't found any till now. I guess its good to go
What problems is the product solving and how is that benefiting you?
It brings all user jounrey with advanced touchpoints at one place & also helps to design the customer interaction journey with ease
Evolving product, does the job for retention
What do you like best about the product?
1. Being able to create customer segments and campaign trees
2. Having the flexibility to choose various delivery partners for various channels such as email, SMS, WhatsApp.
2. Having the flexibility to choose various delivery partners for various channels such as email, SMS, WhatsApp.
What do you dislike about the product?
1. Not the most cutting edge features available in the market
2. Post-implementation service can be better.
3. Analytics can be better.
2. Post-implementation service can be better.
3. Analytics can be better.
What problems is the product solving and how is that benefiting you?
WebEngage solved our problem of having to send campaigns manually and not being able to A/B test different content across segments.
We have now created a campaign tree which allows us to differentiate campaign flow based on customer's response and also A/B test with various content, creatives, time and vendors.
We have now created a campaign tree which allows us to differentiate campaign flow based on customer's response and also A/B test with various content, creatives, time and vendors.
Webengage: New-age tool for new-age CRM automation
What do you like best about the product?
*Marketing & CRM automation
*User-friendly
*Easy segmentation-based user profiling, targeting & engagement
*Augments revenue generation by more conversions in B2B by increasing lead flow
*Leeway to plan way ahead with every data set for real-time targeting & conversion
*User-friendly
*Easy segmentation-based user profiling, targeting & engagement
*Augments revenue generation by more conversions in B2B by increasing lead flow
*Leeway to plan way ahead with every data set for real-time targeting & conversion
What do you dislike about the product?
Data uploading is very procedural, Data segregation is not feasible in the platform when working with procured data, or A/B testing of a data set.
What problems is the product solving and how is that benefiting you?
*Webengage eases customer journey mapping & automation with tool-inbuilt stats & analytics which increases conversions based on applications & admissions in the ed-tech sector
*Webengage helps target each lead, with proper user-time analysis, which eases campaign planning even one-month prior, helps not loosing out on any lead & increase more engagement & conversions
*Webengage helps target each lead, with proper user-time analysis, which eases campaign planning even one-month prior, helps not loosing out on any lead & increase more engagement & conversions
Marketing Automation Tool
What do you like best about the product?
WebEngage is overall a good CDP to use for CRM starting from one-time campaigns to Journeys.
What do you dislike about the product?
Sometimes live segment takes more time to brew than usual.
What problems is the product solving and how is that benefiting you?
We are able to manage our CRM campaigns and data related to it using webengage.
"WebEngage: Empowering Marketing Automation for Targeted Campaigns and Enhanced Customer Engagement"
What do you like best about the product?
WebEngage has proven to be a valuable asset in our marketing automation efforts. It significantly enhances ease and accessibility throughout different phases of our campaign such as: 1.Target Engagement 2.Customer Profiling and more.
Also as for analytics dashboard attributes, WebEngage offers a comprehensive set of tools and metrics for customer engagement and retention journeys. We have effectively utilized these attributes to track key performance indicators, analyze campaign effectiveness, and optimize our marketing strategies.
Also as for analytics dashboard attributes, WebEngage offers a comprehensive set of tools and metrics for customer engagement and retention journeys. We have effectively utilized these attributes to track key performance indicators, analyze campaign effectiveness, and optimize our marketing strategies.
What do you dislike about the product?
it's important to remember that no product or service is entirely perfect, and there might be challenges or limitations but i think Webengage is tring to improve and offer new feature
What problems is the product solving and how is that benefiting you?
WebEngage provides robust tools for customer profiling, allowing users to gather and organize valuable data about their audience. This solves the problem of understanding customer preferences, behaviors, and demographics, which is crucial for creating targeted and personalized marketing campaigns. By gaining insights into their audience, users can tailor their strategies to better resonate with their customers, leading to improved engagement and conversion rates. Also WebEngage's segmentation features enable users to create highly targeted and relevant messaging for specific customer segments.
CreditMantri's experience with Webengage
What do you like best about the product?
Ease of setting up triggers either through APIs or SDKs
What do you dislike about the product?
Inadequate support and addition of requirements to theri product roadmap
What problems is the product solving and how is that benefiting you?
Webengage helps our marketing team setup communications based on customer actions and provides us with reverse feedback that helps us optimize campaigns
WebEngage: A Powerful Marketing Automation Platform
What do you like best about the product?
The best thing about WebEngage is its user-friendly interface and ease of use. Setting up campaigns and workflows is a breeze with their drag-and-drop editor, even for someone with limited technical expertise. The platform's multi-channel communication options, including email, SMS, web push, in-app messages, and on-site notifications, have been a game-changer in engaging with my customers. Additionally, the personalization capabilities based on user behavior have significantly improved the effectiveness of my marketing efforts. Overall, WebEngage's user-friendly approach and powerful features make it a top choice for enhancing customer interactions and driving conversions.
What do you dislike about the product?
WebEngage provides good customer support, the response time could be improved. There have been instances where I had to wait longer than expected to get assistance with certain issues.
while the user interface is generally user-friendly, I have experienced occasional glitches and slow loading times, which can be frustrating when trying to set up time-sensitive campaigns.
while the user interface is generally user-friendly, I have experienced occasional glitches and slow loading times, which can be frustrating when trying to set up time-sensitive campaigns.
What problems is the product solving and how is that benefiting you?
WebEngage has proven to be an invaluable solution for solving several critical problems in my marketing efforts, and its benefits have been substantial for my business.
Customer Engagement: WebEngage's multi-channel communication capabilities have allowed me to engage with my customers effectively across various platforms like email, SMS, web push, in-app messages, and on-site notifications. This has resulted in higher customer engagement and interaction rates, fostering a stronger connection with my audience.
Personalization and Segmentation: The platform's ability to personalize messages based on user behavior and preferences has been a game-changer. By segmenting my audience and sending targeted messages, I can provide more relevant content, leading to improved customer satisfaction and increased conversions.
Automated Campaigns: WebEngage's automation features have significantly reduced manual effort and time spent on repetitive tasks. I can set up automated campaigns triggered by specific actions, such as cart abandonment or sign-ups. This automation has improved the efficiency of my marketing strategies and allowed me to focus on other aspects of my business.
Data-Driven Decision Making: WebEngage's advanced analytics provides valuable insights into the performance of each campaign. With comprehensive data on user behavior, I can make informed decisions to optimize my marketing strategies and identify areas for improvement.
Customer Retention: Through timely and targeted communications, WebEngage has helped me enhance customer retention. By nurturing customer relationships and offering personalized incentives, I can encourage repeat purchases and foster long-term loyalty.
Integration and Centralization: WebEngage's seamless integration with various third-party tools has allowed me to centralize my marketing efforts. This data synchronization across different channels ensures a consistent and coherent approach to engaging with customers.
Customer Engagement: WebEngage's multi-channel communication capabilities have allowed me to engage with my customers effectively across various platforms like email, SMS, web push, in-app messages, and on-site notifications. This has resulted in higher customer engagement and interaction rates, fostering a stronger connection with my audience.
Personalization and Segmentation: The platform's ability to personalize messages based on user behavior and preferences has been a game-changer. By segmenting my audience and sending targeted messages, I can provide more relevant content, leading to improved customer satisfaction and increased conversions.
Automated Campaigns: WebEngage's automation features have significantly reduced manual effort and time spent on repetitive tasks. I can set up automated campaigns triggered by specific actions, such as cart abandonment or sign-ups. This automation has improved the efficiency of my marketing strategies and allowed me to focus on other aspects of my business.
Data-Driven Decision Making: WebEngage's advanced analytics provides valuable insights into the performance of each campaign. With comprehensive data on user behavior, I can make informed decisions to optimize my marketing strategies and identify areas for improvement.
Customer Retention: Through timely and targeted communications, WebEngage has helped me enhance customer retention. By nurturing customer relationships and offering personalized incentives, I can encourage repeat purchases and foster long-term loyalty.
Integration and Centralization: WebEngage's seamless integration with various third-party tools has allowed me to centralize my marketing efforts. This data synchronization across different channels ensures a consistent and coherent approach to engaging with customers.
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