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A good tool for retention
What do you like best about the product?
Automating communications using multiple channels using Journeys.
Creation of segments based on their behaviours
Creation of segments based on their behaviours
What do you dislike about the product?
If the integration is via GTM it may create issues in the longer run. Took a long time to integrate.
Tough to slice and dice data
Tough to slice and dice data
What problems is the product solving and how is that benefiting you?
Creation of segments using behavioural indicators and targetting them on multiple channels
Great tool for app analytics and event integration
What do you like best about the product?
We can easily integrate events and create different journeys
What do you dislike about the product?
Sometimes takes time to load events and data.
What problems is the product solving and how is that benefiting you?
It helps us with managing user data
Web Engage- Best tool for App Analytics
What do you like best about the product?
* Easy campaign reporting for Target audience like for churned users through SMS, Emails, or Push Notifications
* Integration of Events for different apps on both iOS and Android Platforms
*Testing of Events with Email IDs of users through a simple search bar
* Helps in Decision-making by analyzing the data on a daily basis
*Active and Supportive Customer Service
* Integration of Events for different apps on both iOS and Android Platforms
*Testing of Events with Email IDs of users through a simple search bar
* Helps in Decision-making by analyzing the data on a daily basis
*Active and Supportive Customer Service
What do you dislike about the product?
Sometimes the events are displayed a bit late
Bit Expensive for both iOS and Android platforms
Bit Expensive for both iOS and Android platforms
What problems is the product solving and how is that benefiting you?
Understanding user behavior to help us create features in the app that would be beneficial for the organization.
Also, helps us retain the churned users through different marketing campaigns.
Also, helps us retain the churned users through different marketing campaigns.
Best Tool for Cost Effective Marketing
What do you like best about the product?
I have been using the WebEngage tool for the past 1 year, I come from a nontechnical background and the tool is very user-friendly, you can create communication very easily with ease. The tool helps us to target large audience segments effectively at mass.
1) Under the journey's module there is a feature "Check Best Channel", under which it identifies which users are most active on which channel, For example, Joey has users who open Email frequently compared to SMS, The Webengage system will target Joey on Email and not SMS. Thereby saving the cost of Marketing on a particular channel.
2) The Customer support team of the WebEngage is very quick and supportive the response we get from the support team is commendable.
1) Under the journey's module there is a feature "Check Best Channel", under which it identifies which users are most active on which channel, For example, Joey has users who open Email frequently compared to SMS, The Webengage system will target Joey on Email and not SMS. Thereby saving the cost of Marketing on a particular channel.
2) The Customer support team of the WebEngage is very quick and supportive the response we get from the support team is commendable.
What do you dislike about the product?
The one thing that I personally dislike about the tool is its segment brewing which sometimes takes more time to populate.
What problems is the product solving and how is that benefiting you?
Cost-effective marketing was the biggest concern for us. Through WebEngage tool we are able to target large masses of uses at an effective cost because of its numerous feature.
Diverse but slow
What do you like best about the product?
The thing I like the best about WebEngage is the diversity of options available to choose from. You can choose multiple communication channels for your audience. From push notifications to SMS to emails and more. There's ease of everything available under one umberella.
What do you dislike about the product?
The fact that it is very slow to use. The software takes forever to load and it's not very user friendly.
What problems is the product solving and how is that benefiting you?
WebEngage helps me automate a lot of communication for the company I work in. I work in healthcare and our audience is doctors. What we communicate to them can be automated to a great extent with help of push notifications, emails and journeys.
WebEngage - One of the advanced tool for App Analytics
What do you like best about the product?
- Easy To Use
- Smooth Deployment
- User Data Mapping
- User Journey Creation
- Push Notifications can be eaily served to the user
- Powerful Dashboard
- Realtime Data Access
- Smooth Deployment
- User Data Mapping
- User Journey Creation
- Push Notifications can be eaily served to the user
- Powerful Dashboard
- Realtime Data Access
What do you dislike about the product?
- Sometimes the data gets delayed while uploading to dashboard
- Pricing is a little bit on higher side
- Pricing is a little bit on higher side
What problems is the product solving and how is that benefiting you?
It helped us track the issues users face while using our product. Helping us to improve our product.
Webengage is a powerful tool for event tracking.
What do you like best about the product?
- Event tracking
- Attribution
- Email marketing
- Real-time data monitoring
- User journey creation
- Attribution
- Email marketing
- Real-time data monitoring
- User journey creation
What do you dislike about the product?
- The latest update moved the user profile from the top right to the bottom left, which is exactly opposite.
- Sometimes data does not reflect on the dashboard but starts working after 30 minutes to 1 hour.
- Sometimes data does not reflect on the dashboard but starts working after 30 minutes to 1 hour.
What problems is the product solving and how is that benefiting you?
- Webengage is helping fetch user data, and with that, we can predict user behavior.
- We can design product features based on user event data.
- Email marketing for new feature drop.
- We can design product features based on user event data.
- Email marketing for new feature drop.
WebEngage - Smart tool for getting Product Analytics Data
What do you like best about the product?
- Easy To Use
- Integration ease
- User Journey Mapping
- Relatime Data
- Integration ease
- User Journey Mapping
- Relatime Data
What do you dislike about the product?
- Prices are quiet high
- Session data sometimes takes time to get visible on the dashboard
- Session data sometimes takes time to get visible on the dashboard
What problems is the product solving and how is that benefiting you?
It helps us to identify the screens in our product with the major drop offs and with the help of this data we can now identify the features we need to imrove on.
Good Platform for retention marketing
What do you like best about the product?
Ease of Integration
Frequency of Use
Number of Features
Customer Support
Frequency of Use
Number of Features
Customer Support
What do you dislike about the product?
More User Data can be tracked for better Analysis.
What problems is the product solving and how is that benefiting you?
Customer Retention & Understanding user behaviour.
Very Efficient & User-Friendly Marketing Automation Platform
What do you like best about the product?
WebEngage is very simple to use; even first-timers are very easily able to adopt, understand and use the tool as per the company's business needs. Customer support team is also very active. WebEngage constantly updates their features and holds regular community catch-ups to ensure users can perpetually enhance their functional activities.
What do you dislike about the product?
Sometimes, some screens take little longer than usual to refresh, thus slowing down the process slightly.
What problems is the product solving and how is that benefiting you?
WebEngage contributes to our digital lead-gen activities, thus continuously replenishes the sales team with abundant and quality leads to convert.
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