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Over all its best
What do you like best about the product?
Make a journey with only drag and drop and at the end get result.
What do you dislike about the product?
Not check the validation of analytics...
What problems is the product solving and how is that benefiting you?
It make us connect with the customers directly and engage them.
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Best CDP & marketing automation tool
What do you like best about the product?
The best feature is the journey designer in webengage. It help to create a seemless customer journey.
What do you dislike about the product?
Initial setup andconfiguration is a bit long. It would have hit the sweet spot with more inclusive documentation and tutorials
What problems is the product solving and how is that benefiting you?
It helps us in two major ways:
1. The user engagement feature with all the details of the platform the user is reachable has opened multiple channels. The in-app messaging and notification systems are the best in the industry.
2. The marketing automation services are top notch. The event based notification triggering works smoothly. Plus the user segmentation have allowed us to target specific user segments with tailored campaigns resulting in improved conversions.
1. The user engagement feature with all the details of the platform the user is reachable has opened multiple channels. The in-app messaging and notification systems are the best in the industry.
2. The marketing automation services are top notch. The event based notification triggering works smoothly. Plus the user segmentation have allowed us to target specific user segments with tailored campaigns resulting in improved conversions.
Elevating Customer Experience and Conversion Rates"
What do you like best about the product?
Boost engagement with personalized marketing automation. Multi-channel campaigns, analytics, A/B testing & customer journey mapping. Powerful & scalable solution.
What do you dislike about the product?
New users might find the platform initially challenging to navigate and utilize effectively, as it offers a wide range of features and capabilities. Webengage learner series can be more handy.
What problems is the product solving and how is that benefiting you?
WebEngage solves the problem of targeted email automation, allowing businesses to segment and reach the right audience efficiently, resulting in improved engagement and higher conversion rates.
Great marketing automation platform focussed at providing learning and support to clients
What do you like best about the product?
Ease of use of the platform is an upside, which gives you an option to create the best channel mix for your users all at one place
What do you dislike about the product?
The process to raise tickets for an issue and connecting with the support team
What problems is the product solving and how is that benefiting you?
Reaching the customer using multiple channels and automating the customer journeys with right kind of customer segmentation
The best ever Marketing Automation Platform I worked on
What do you like best about the product?
The best part about this platform is the wide variety of features it offers. The automated journey is the best among them. It reduces manual effort to a large extent.
What do you dislike about the product?
Nothing as of now. Would like to explore more what WebEngage can offer in the future.
What problems is the product solving and how is that benefiting you?
WebEngage helps us create user journeys in order to track the purchase and Transaction behavior of our customers and site visitors. Very helpful in retargeting and remarketing depending on the analytics provided.
We are using WE to send camps for multi-vendors as aggr After using WE we have improved on our effcy
What do you like best about the product?
I have used 3 other automations tools, but they don't have 80% features, what WE is having in real time.
eg: Clone the already created flows. Cloning widgets in the flow.
eg: Clone the already created flows. Cloning widgets in the flow.
What do you dislike about the product?
Slowness is my major concern, an update can reslove the issue.
Unable to clone particular segments in the flow.
We can only delete upto 10 widgets, can increase it.
Unable to clone particular segments in the flow.
We can only delete upto 10 widgets, can increase it.
What problems is the product solving and how is that benefiting you?
We are using the WE to sending the marketing automation campaigns for multiple vendors.
After using WE we have more improvement on our daily targets and ease to our reach customers.
After using WE we have more improvement on our daily targets and ease to our reach customers.
WebEngage for Product Management
What do you like best about the product?
1/ Easy to use interface.
2/ Quite pro-active support channels in case of any issue
3/ Single platform for covering such a huge number of business cases to drive the retention and revenue.
2/ Quite pro-active support channels in case of any issue
3/ Single platform for covering such a huge number of business cases to drive the retention and revenue.
What do you dislike about the product?
Error messages can be improved. There are some cases where I get error - Please try again after sometime. This can be improved if exact error can be displayed.
What problems is the product solving and how is that benefiting you?
Reaching out to the customers through multiple channels and collaboration of data in a single paltform.
Level Up with WebEngage
What do you like best about the product?
Best Tool for Retention marketing. I like everything about WebEngage
What do you dislike about the product?
Sometimes it's won't show the data on dashboard as well as took a lots of time to populate the segment.
What problems is the product solving and how is that benefiting you?
Relay & Api driven communication.
Comms
What do you like best about the product?
Sending comms to user for various events.
It stores previous events which helps in debugging as well.
It stores previous events which helps in debugging as well.
What do you dislike about the product?
Haven't seen any cons so far as my task is limited to sending events mostly.
What problems is the product solving and how is that benefiting you?
For my use case it allows me to focus on business logic more and not worrying about comms.
REVIEW OF WEBENGAGE
What do you like best about the product?
Webengage is a multi channel user engagement platform.It automates communication across a user's lifecycle and helps companies send messages via these channels like web messages, push notifications, email marketing etc.
What do you dislike about the product?
UI/UX can be better,creative template creation, building sales intelligence via auto recommendations, it can be improved by automated communication, report should be generated quicky .
What problems is the product solving and how is that benefiting you?
Helped in lowering cost of marketing,driving higher volumes of direct sales. Increasing conversion rate on the website, Increasing lead to sales ratio by these ways business performance is increased.
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