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Reliable Services with Exceptional support from the team
What do you like best about the product?
It's so easy to create the campaigns and downloading the reports. They have a webengage knowledge base which gives total support in terms of the product knowledge. Different testing to increas the revenue works in a great way (RFM, AB Testing)
What do you dislike about the product?
Sometimes reports take time in downloading.
What problems is the product solving and how is that benefiting you?
Webengage provides all the information about the daily campaigns which we do which helps us to know about our products value. We can align the campaign easily for any day and if there is any sort of error then there team is always available to help us.
Simple marketing automation tool
What do you like best about the product?
Its capability is the best thing I like about the platform.
What do you dislike about the product?
Downsides is the mssing of some filters or features which can save more time.
What problems is the product solving and how is that benefiting you?
It enabled us to simplify the automation or the journeys to reach the right audience and to track every events a user performs on our website.
Easy to integrate, comfortable with building and testing journeys
What do you like best about the product?
Support in integration phase, easy to integrate with thirdparties, journey implementation, and journey builder is the best sides of WebEngage in our business.
What do you dislike about the product?
Having relational databases and more data integration tools, could help us more to do calculations and segmentations and get more out of WebEngage.
What problems is the product solving and how is that benefiting you?
In most cases, the first problem we consider WebEngage, is running tests on conversion rate optimization, but the second handy problem we solve with help of WebEngage is retention and having more customized engaging communications via Email, SMS, and Web Push using WebEngage journey builder.
Reach to a high conversion rate with Webengage
What do you like best about the product?
Webengage is very user friendly and it has all features I need. Designing journey in Webengage is very easy. Also the support team acts very well and answers your questions as soon as possible.
What do you dislike about the product?
I think Webengage should add a little describtion for every block that we use in journey and explains the logic. Also I need to zoom in and out the journey with scroller. That would be great if you add this.
What problems is the product solving and how is that benefiting you?
Webengage helps us to reach to more users and have a right connection with them and also helps us to optimize our conversion rate.
Great product with great team
What do you like best about the product?
WebEngage has a great support team.they are always there with you to get the full value of the product. They care about the success of your product even more than you. This is what I most like about WebEngage, although the productitself has great features for both analytics and automation.
What do you dislike about the product?
The analytics sectionneed to be improved by adding more features to create custome charts. Sometimes I extract the data and create charts on excel or google sheet
What problems is the product solving and how is that benefiting you?
We define events for the main steps of users in our application. Then we can easily analyze customer journeys and make informed decisions about future improvements.
We also send personalized push notifications in campaigns as easy as pie :)
We also send personalized push notifications in campaigns as easy as pie :)
Very effective tool in retargeting users
What do you like best about the product?
The numbers and segments and journies for users
What do you dislike about the product?
the user interface may be more proffiesional
What problems is the product solving and how is that benefiting you?
solveing the customization and personalisation the messages for users in a good way
Good Product!
What do you like best about the product?
We are able to get the complete report and manage complete customer campaign via same platform
What do you dislike about the product?
We dint have direct integration to whatsapp (WATI). It would be great if the team adds the same as one of their partners to make the integration easier. To avoid any middle tire integration.
What problems is the product solving and how is that benefiting you?
New AI equiped feature is great as it helps track different customers from different strategy and we are able to create Funnels to find the drop offs and many more.
Best Marketing Automation software
What do you like best about the product?
Support is extremly fast and problem solving skills of " SID" is so cool i cannot explain
What do you dislike about the product?
until now i like everything about it sosdf
What problems is the product solving and how is that benefiting you?
We was facing the automation work flows issue but after using the webengage everything works fine
All in one tool to scale up your brand visibility and awareness
What do you like best about the product?
Number for features, Customer Support...
What do you dislike about the product?
The execution, Implementation takes long
What problems is the product solving and how is that benefiting you?
Webengage has helped us creating a brand awareness amongst our buyers. Existing and new buyers. It has helped us creating retention journeys. It has helped us increase our AOV. It has also helped us in email marketing and whatsapp marketing. We have made some website personalisation on our website that have helped us increase our sales overtime. Overall, a very good tool to have for a new brand like ours.
Power Packed Platform for Digital Marketing
What do you like best about the product?
Competitive package out of everything available in the market presently and CSM plays a crucial role in delivering the best results for clients. One of the best things about WebEngage is its super responsive support team.
What do you dislike about the product?
There is nothing about disliking the platform. The slowness in getting new developments is the only feedback I would like to post.
What problems is the product solving and how is that benefiting you?
WebEngage is bridging the gap between the Company and its Customers through popular features like Push & Building automated user journey's
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