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Effective platform but can do better
What do you like best about the product?
Realtime dashboard, funnels, ease of data uploading, segmentation and event analytics
What do you dislike about the product?
Journey creation and email html preparation (no direct image upload option)
What problems is the product solving and how is that benefiting you?
Creating a one-view dashboard for all important trackers and an omnichannel platform for campaign delivery
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helped us streamline our communication with users
What do you like best about the product?
The platform's user-friendly interface and robust analytics capabilities .....make it easy for our team to create and optimize campaigns, track performance metrics, and make data-driven decisions....
What do you dislike about the product?
integration is time consuming, could have been faster
What problems is the product solving and how is that benefiting you?
With WebEngage, we can segment our audience based on various criteria such as behavior, demographics, and preferences. This allows us to send highly targeted and personalized messages to different user segments, resulting in higher engagement and conversion rates.
its easy to use
What do you like best about the product?
its a very helpul tool, is saves times , it show the overall report to check the status of your work
What do you dislike about the product?
sometimes it is working very slow, overall it is good to use
What problems is the product solving and how is that benefiting you?
its helps to track the data of emails, banner , whatsapp, its shows the overall idea for the journerys which we work on, its saves our time and energy to do this work manually
Best Engagement and Analytics tool
What do you like best about the product?
Capability to regather with the intelligence to retarget with the best channel
What do you dislike about the product?
Sometimes uninstalls data is not accurate
What problems is the product solving and how is that benefiting you?
Solving to improve the retention of the app and ultimately to monitize users better. Retention before webengage and retention after using webengage improved almost 2x
The 2 year long journey with webengage uptil now has been smooth and flawless
What do you like best about the product?
Amazing customer support, timely introduction of new features and getting ahead of its peers. it keeps on expanding number of features that it has and keeps increasing its scope.
What do you dislike about the product?
Segment creation time can be reduced and more level of access controls can be introduced.
What problems is the product solving and how is that benefiting you?
Ease in creating journeys, easy implementation of APIs and easy dashboards
Super loved the features and Simplicity to solve every aspect of Retention
What do you like best about the product?
The Journey builder is one of my favourite part in WebEngage although they have some amazing features like Web Personalization etc Journey builder of WebEngage is the best
It comes in a Barnching format unlike thr Drip based one stream and you could add multiple if/else consditions without any cap.
We use WebEngage daily in our day to day campaign as it's smooth to use and bug free for most cases and best in classs customer support and faster implememntation than other softwares.
We grew our conversation rate by 17 - 20% in delta with WebEngage
It comes in a Barnching format unlike thr Drip based one stream and you could add multiple if/else consditions without any cap.
We use WebEngage daily in our day to day campaign as it's smooth to use and bug free for most cases and best in classs customer support and faster implememntation than other softwares.
We grew our conversation rate by 17 - 20% in delta with WebEngage
What do you dislike about the product?
WebEngage Popup's aren't that great as compared to their peers
What problems is the product solving and how is that benefiting you?
- Marketing automation at Max with custom events and Journey
- Retention Led Growth
- Centralizing our Retention Marketing comms
- Retention Led Growth
- Centralizing our Retention Marketing comms
webengage usage experience
What do you like best about the product?
1. Very User friendly to use and access the platform
2. Was able to quickly adapt to the tool
3. Any time avilable support for our account
4. Feautures loaded application by which we can implement lot of campagins
2. Was able to quickly adapt to the tool
3. Any time avilable support for our account
4. Feautures loaded application by which we can implement lot of campagins
What do you dislike about the product?
Nothing as of now very dynamic tool capable of adapting for any industry
What problems is the product solving and how is that benefiting you?
We had a proble of making the users converse/connect with our counsellors as soon as possible with webengage dynamic journey builder we were able to nurture our users to make them connect to our counsellors as per there wish and time and make the content dynamic
Omni Channel Marketing at its Best
What do you like best about the product?
-> One platform that does it all
-> Complete 360 experience, ton of features
-> Great team to work with
-> Great handholding during setup, easy to setup and implement
-> Complete 360 experience, ton of features
-> Great team to work with
-> Great handholding during setup, easy to setup and implement
What do you dislike about the product?
-> Platform feedback implementation takes time
What problems is the product solving and how is that benefiting you?
Our main problem was to understand why user is not subscribing at every step of the journey from lead to signup to taking an action to retention, we put in journeys, taking feedback from the data present and iterating it to get the best results.
Ease of use
What do you like best about the product?
you can use it to create automated workflows that will increase efficiency. This is an excellent resource for marketers and will significantly enhance your company's digital capabilities.
What do you dislike about the product?
Any user can access to customer data which pose a risk.
What problems is the product solving and how is that benefiting you?
With WebEngage, consumer businesses can engage people through a variety of channels, including push, in-app, SMS, on-site notifications, web push, email, Facebook-Instagram, and WhatsApp. This full-stack marketing automation solution helps businesses flourish.
Best Analytics Tool In Market
What do you like best about the product?
Webengage has a lot of features that are helpful for my organization. The best things that I like about it is the events tracking system, where we can integrate the events in our games to track how users are using our product so that we can identify the pain points and fix them. The other thing that I like about WebEngage is the predictive segments that they recently launched where we are able to predict churn by 95% accuracy and this has helped us winback a lot of users. In my role I have to use the tool every day to see the performance of different journey. It was very easy for us to integrate the tool with our product.
Since the tool is very beautifully built, it's very easy for us to use.
Since the tool is very beautifully built, it's very easy for us to use.
What do you dislike about the product?
There is not much to dislike about webengage, the only thing that I can think of is that sometime the system becomes too slow for us to use. And also I think the price can also be a bottleneck for many organizations.
What problems is the product solving and how is that benefiting you?
WebEngage is helping my organization solve a lot of problems from one place itself. We are able to improve our product using the events integrations and using the dashboard to identify the pain points of the user. We are able to send out communications by creating different journeys in WebEngage and keeping track of all the communications. We are able to use the AI to help us reduce churn and also winback lost customers. So all in all it has helped us in all our use cases and we are very happy with the tool.
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