Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
webengage helps retention easier
What do you like best about the product?
easy accessible and interactive dashboard
analytics in hand
easier to retain the customer
much easier api integrations
great customer support like Philip and Nishit
easy implentation of api and custom events by simple CSV
analytics in hand
easier to retain the customer
much easier api integrations
great customer support like Philip and Nishit
easy implentation of api and custom events by simple CSV
What do you dislike about the product?
data capturing delays sometimes
server down rarely
server down rarely
What problems is the product solving and how is that benefiting you?
I entered as an email marketing specialist in edvoy without webengage experience now am a growth marketer handling push,emails,whatsapp,sms,data upload,personalization,lifecycle all marketing communication all because of webengage after completing the webengage course that you have given now am becoming the marketing expert and retention expert
thanks to the team
thanks to the team
- Leave a Comment |
- Mark review as helpful
Excellent service and ease of usability
What do you like best about the product?
As a budding marketer, i have had the opportunity to work wiht the customer retention team at my firm and web engage as a marcom tool has come been of greta help to understand the world of customer retention through content marketing
The creation of flows and journeys and being able to access dashboard to evaluate performance of campaigns has been an enriching experience for me and a greta learnign start
The creation of flows and journeys and being able to access dashboard to evaluate performance of campaigns has been an enriching experience for me and a greta learnign start
What do you dislike about the product?
The frequent bugs make it difficult to retrieve drafts which can sometimes get lost
What problems is the product solving and how is that benefiting you?
Evaluate the user journey better and understand the lapses in the journey from lead to customer
Automating the delivering system for large voume of communication
Automating the delivering system for large voume of communication
My experience with WebEngage is in between average to good.
What do you like best about the product?
I like creating campaigns and journey, having features like best channel to reach, reachable on platforms, web personalisation, ease of itegration and customer support they give.
What do you dislike about the product?
It has its own limitation while exploring the analytics part. For example if you want to debug something in realtime it takes lot of time to create live segment and check the user behaviour.
What problems is the product solving and how is that benefiting you?
It solves the automated journey and web personalisation for my users.
Webengage the go to retention tool
What do you like best about the product?
- all the features of the webengage are good
What do you dislike about the product?
event based searching needs to improved
there is no way, if i sent a event, i can see which user generated the event, that is one thing they can work on
there is no way, if i sent a event, i can see which user generated the event, that is one thing they can work on
What problems is the product solving and how is that benefiting you?
we are food tech company monkeybox, so we are using funnels to track our conversion and all sort marketing is done by webengeage and intergreation with varios whatsapp campaign tools
Insights made easy and everything under watch
What do you like best about the product?
I like web-engage because it's helps me get insights easy and clear.
The RFM and Funnels especially gets me a uper hand understanding user journey within the app. And it's easy to track marketing success rate with an ease.
The RFM and Funnels especially gets me a uper hand understanding user journey within the app. And it's easy to track marketing success rate with an ease.
What do you dislike about the product?
Being a product analyst there are some downsides too, it's hard to know facts at some point if WebEngage is not calibrated well.
What problems is the product solving and how is that benefiting you?
It's helped me understand various users batch and their journey within the app itself and it's cross platform function with Branch helps me understand/ visualise how our marketing campaign are performing with real life analysis.
Amongst many CRM and Marketing platforms I have come across, Webengage is the best.
What do you like best about the product?
Most importantly the learners guide because I have learned it only through the guide and following the steps.
Integrations and journey setups are the easiest
Integrations and journey setups are the easiest
What do you dislike about the product?
Nothing as such. Everything in webengage is simplest and easy to work.
What problems is the product solving and how is that benefiting you?
We have made more then 100 journeys in webenageg in our organisation and it has helped us build a seamless process of website surfing and reaching the end goal. The segementation part in webengage is the most helpfull for us in targetting the right audience with relevant content and at the right time.
The product is evolving at a very fast pace and WE team makes immense efforts for their partners.
What do you like best about the product?
UI is pretty simple
Leadership team makes consistent efforts to retain their partners
Leadership team makes consistent efforts to retain their partners
What do you dislike about the product?
When the Data is not shown correctly at times
What problems is the product solving and how is that benefiting you?
Given the complexity of our business, WE helps in mapping data with different sets of users along with their policy level data
excellent tool for CRM
What do you like best about the product?
While setting up a journey, we can easily create these segments using WebEngage and configure the communication to be triggered for a specific user. The teams at WebEngage, including Customer Support and Customer Success, are incredibly supportive, and the integration is very simple.
What do you dislike about the product?
You need to work on the analytics part. I noticed some data discrepancies in the campaign analytics.
What problems is the product solving and how is that benefiting you?
Webengage solves behavior and action-based cross-channel communication, making it easy for us to communicate with our customers and understand their behavior.
Hyper personalization made easy ✅
What do you like best about the product?
ET Money runs multiple Hyper personalized marketing journeys, no other CRM platform other than WebEngage could cater to such extensive hyper personalization. We've also had seamless experience with the product support team and our account manager Anand.
The product team is always up for incorporating new features and are on top of things.
The product team is always up for incorporating new features and are on top of things.
What do you dislike about the product?
We don't have a date filter in campaigns. If I have to revisit any campaign of a specific date we have to keep scrolling through pages and pages.
What problems is the product solving and how is that benefiting you?
The functionality that allows ET Money to send extensive personalized campaigns to our users. Running automation projects seamlessly and having proper stats for campaign performance.
Webengage is very useful tool for growth and retention marketing
What do you like best about the product?
I love how easy WebEngage makes customer engagement. Its powerful segmentation and personalization tool let us communicate effectively. And, their prompt and helpful customer support makes the experience great.
What do you dislike about the product?
WebEngage has great features and customer support It’s really great, but the interface isn't very user-friendly. Some tasks take too many steps and could be simplified.
Eg: In segment WebEngage will take too much time to load and also for creating new Segment Its take too much time
Eg: In segment WebEngage will take too much time to load and also for creating new Segment Its take too much time
What problems is the product solving and how is that benefiting you?
WebEngage has made it easier for us to engage with customers. Helps us personalize messages on various channels, boosting customer satisfaction and loyalty. The user segmentation and analytics features give us useful insights to refine our marketing. Overall, WebEngage has greatly improved our customer connections.
showing 131 - 140